Rated 4.7 out of 5 by 162
Rated 5.0 out of 5.0 by Simpleguy Nicest HI Express I've ever stayed at
Décor is phenomenal, complementing of a high-dollar hotel. Staff was very friendly. Will definitely stay here again when I'm in the area.
February 27, 2015
Rated 5.0 out of 5.0 by Devona17 Comfortable bed and great service
Clean and comfortable room. Great snacks during happy hour.
February 24, 2015
Rated 5.0 out of 5.0 by Buzz12 Nice Place
Enjoyed our stay and the clean rooms and lobby of the hotel. The young man who checked us in and was on duty the other nights of our stay was very accomodating and professional.
One drawback, the delivery truck had not made an appearance the first two days and we were without cinnamon rolls!!!!!
Your "short" review is too long and unless I missed a chance to bypass this review, I feel it should be a voluntary part of the process.
February 21, 2015
Rated 5.0 out of 5.0 by EasyEd1 Best in Alpine, TX
This is a good hotel and would definitely stay there again. The only area I would focus on is the staff. They need a little more training in customer service (with the exception of the lady that runs the evening happy hour).
February 20, 2015
Rated 5.0 out of 5.0 by Spark60 helpful hosts
We needed papers faxed and the manager was very very helpful and caring. we also had papers faxed to us and the front desk was very nice and alerted us when they arrived.
February 17, 2015
Rated 2.0 out of 5.0 by Parkie29 Nice staff, but noisy room
I've stayed in several Holiday Inns, but this one, although it looked fairly new, was not up to the same construction standards. The staff was nice and offered cheese and crackers, cookies, soft drinks, beer and wine for tired travelers until 7pm. However, in my room I could hear someone in the room over my head thumping back and forth until midnight, and every time they ran the water I could hear it in the plumbing chase next to my bed. At 6am someone dragged garbage cans or something else heavy right outside my room that made quite a racket. In addition, the Internet didn't work all night or the next morning, but in fairness to the hotel they did have a snowstorm go through the town that day that could have affected it. For the price, I expected better.
February 16, 2015
Rated 5.0 out of 5.0 by b1999 Alpine's best
Hotel was clean, internet was fast, and I had no issues.
February 11, 2015
Rated 4.0 out of 5.0 by Firepara1058 nice location
The staff at the hotel was extremely helpful and attentive to my requests. And it doesn't matter which side of the hotel you are on, the view is awesome.
February 9, 2015