Rated 4.7 out of 5 by 121
Rated 5.0 out of 5.0 by mikes453 Exceptional Service and Quality Accommodations
My Harley HOG group stays in Alpine every year to ride through Big Bend, the Davis Mountains and surrounding areas. We've stayed in 3 other hotels over the years - but will only be staying at this HI from now on. The Manager, P. Lujan, was over-the-top in her assisting us and could not have been more accommodating and allowed us to park about 20 motorcycles under the entryway. At 1:30am, one particular morning, some highly inebriated, foreign students (guests) were climbing on the bikes. She confronted them, told them to get off the bikes and called the police. She also quarantined the participants to their chaperones and told the group that they would be asked to leave the hotel if they were involved in any more issues. Needless to say, we could not be more appreciative of how she handled this situation and how she treated us the entire stay. She told me she worked 15hr days but enjoyed it because she "loved her job". The rooms and beds are very comfortable, with wifi, tv, fridge and microwave. The continental breakfast is typical good HI quality w/plenty of food. The indoor heated pool and hot tub is better than any of the others we stayed. The "happy hour" is an additional treat with the free food and drinks (including beer) since most hotels do not have this at all. We look forward to staying here next year and if I ever find myself in Alpine, I will be staying here as well
October 16, 2014
Rated 5.0 out of 5.0 by 300SL Good place
Attentive staff, no problems. That is all I have to say.
October 15, 2014
Rated 5.0 out of 5.0 by Alpine traveler Clean Room
Room was clean and confortable and well stocked.
The fitness room was crowded with equipment and breakfast was just adequate. Overall its a great hotel for the area. I've stayed in area hotels and they are usually crowded run down and expensive. Best value in Alpine!
October 13, 2014
Rated 3.0 out of 5.0 by Ramgrammy Not bad, but not great
We received a call from Rebecca to ask what she could do for us before our stay. I told her we needed nice, quiet rooms. We got the nice, but not the quiet. Anytime anyone opened a door, whether they were trying to be quiet or not, you could hear the door close. Seems like this is something that is easily fixable. Everything else was great, but sleeping was an important part of our stay!
October 11, 2014
Rated 5.0 out of 5.0 by EPenn Great Service
We have traveled to Alpine for the last 3 years and have stayed at the Holiday Inn Express. The customer service is exceptional, they make you feel welcome from the minute you walk through the door. The rooms are clean, quite and well furnished. I would highly recommend this hotel to anyone traveling in the area,
October 8, 2014
Rated 5.0 out of 5.0 by snecak Nice stay
I already stated all of this in the previous window. The stay was enjoyable, staff was friendly, rooms were clean, plenty HBO channels on satellite TV, free weights in the workout room.
October 8, 2014
Rated 5.0 out of 5.0 by stonewall 2 Well run establishment
It was a very nice get-a-way weekend, flying from Tyler to Midland and then driving to Alpine. It's a trip I likely would make again. The only thing that did not meet my expectations was the tv remote. You had to scroll through all the channels which was a bit of a hassle. Otherwise the room and services were very good.
October 6, 2014
Rated 5.0 out of 5.0 by Roger 5698789 Rebecca
I usually never participate in surveys but this was a exception because of the great service at Alpine Texas.
I also would never answer so many questions with such high marks but this was also and exception.
Please, however, with these surveys, don't ask so many questions. It's no wonder I don't like to participate in surveys.
Because of my stays in Alpine Texas and New York City, I have a great impression of Holiday Inn Express.
October 5, 2014