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Rated 4.7 out of 5 by 226 reviewers.
Rated 2.0 out of 5.0 by Disappointed Nice facility but service was not very good. The bathtub was stopped up & surely must have been noticed by persons who cleaned the room. We had to plunge it the second nite & tub was not cleaned when the rest of the room was. Also the bedside table was left with stir sitick and not wiped clean. Coffee supply was not replenished. We had to make several trips to front desk. The personnel at the desk were helpful. Overall just kind of sloppy as far as service went. July 30, 2015
Rated 5.0 out of 5.0 by Great Staff I stay at a lot of hotels and this one is by far one of the best one's I've ever stayed at. The staff is wonderful and willing to go over the top to help not only the guest but the other staff as well. I saw the manager Patti taking out trash in the kitchen and helping with bring out more food and another manager Hector helping housekeeping with their rooms and make beds. This really is a GREAT HOTEL and I love how they make you feel welcomed from the time you walk in the door to the time you leave the hotel. July 30, 2015
Rated 5.0 out of 5.0 by Very nice hotel Slightly overpriced, but maybe that's the going rate. July 29, 2015
Rated 4.0 out of 5.0 by Breakfast Pancake machine was not working. I've experienced that at other HI Express locations. July 28, 2015
Rated 5.0 out of 5.0 by seating i would of like a little mot seating in the room to relax on July 27, 2015
Rated 5.0 out of 5.0 by Friendly staff Great stay. Clean room. Staff very friendly and helpful. July 24, 2015
Rated 5.0 out of 5.0 by Great service The staff were very friendly and accommodating. We arrived early and they worked to get our room clean quickly and were able to check in early. We spoke with one of the front desk staff about things to do and places to eat and she was very helpful and friendly. July 20, 2015
Rated 5.0 out of 5.0 by EXCEPTIONAL This was our first stay at the HI Express in Alpine, TX and it was beyond my expectations! Everything about this HI Express was first class! The staff was warm, professional and top notch. The accommodations were first rate and we lacked for nothing. I am not the easiest person to please and have an extremely discerning eye July 20, 2015
  • 2015-08-03T11:54:45.539-05:00
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