Rated 4.7 out of 5 by 122
Rated 5.0 out of 5.0 Great staff
Wonderful hotel and very courteous staff. Great breakfast and complimentary snacks as well.
October 21, 2014
Rated 5.0 out of 5.0 by mikes453 Exceptional Service and Quality Accommodations
My Harley HOG group stays in Alpine every year to ride through Big Bend, the Davis Mountains and surrounding areas. We've stayed in 3 other hotels over the years - but will only be staying at this HI from now on. The Manager, P. Lujan, was over-the-top in her assisting us and could not have been more accommodating and allowed us to park about 20 motorcycles under the entryway. At 1:30am, one particular morning, some highly inebriated, foreign students (guests) were climbing on the bikes. She confronted them, told them to get off the bikes and called the police. She also quarantined the participants to their chaperones and told the group that they would be asked to leave the hotel if they were involved in any more issues. Needless to say, we could not be more appreciative of how she handled this situation and how she treated us the entire stay. She told me she worked 15hr days but enjoyed it because she "loved her job". The rooms and beds are very comfortable, with wifi, tv, fridge and microwave. The continental breakfast is typical good HI quality w/plenty of food. The indoor heated pool and hot tub is better than any of the others we stayed. The "happy hour" is an additional treat with the free food and drinks (including beer) since most hotels do not have this at all. We look forward to staying here next year and if I ever find myself in Alpine, I will be staying here as well
October 16, 2014
Rated 5.0 out of 5.0 by 300SL Good place
Attentive staff, no problems. That is all I have to say.
October 15, 2014