Rated 4.1 out of 5 by 19
Rated 2.0 out of 5.0 by Teacherm Overall experience
Although I was very pleased with the cleanliness of the room, I was concerned that the thermostat for the air did not seem to cycle on and off as it should. There was no air circulating in the room unless I manually turned to thermonstat down. Also, the water in the bath tub was extremely slow in draining. Finally, the wireless internet was not working and this did cause a problem for me. Breakfast was not ready until 7 am, but I needed to leave before that time. I probably will not stay here again.
November 19, 2013
Rated 5.0 out of 5.0 by Troy135 Altus Business
At least there is someplace nice and clean at Altus. Staff was nice and helpful.
October 21, 2013
Rated 1.0 out of 5.0 by Kevin42 Bad Experince
I'm a platinum member and very disappointed with this hotel. My bathroom was never cleaned other than picking up the towels. I requested to have my bathroom cleaned and which never happened during the stay and I also requested my air conditioner be worked as it was not cooling. The bathroom still looked like it was dirty from when the last person stayed in it. I will recommend to others to stay in the Hampton a few miles down the road as the rooms are cleaner and better service given to the guests. This is the worst Holiday Inn I have ever stayed in and have stayed in several over the last 2 years.
September 1, 2013
Rated 5.0 out of 5.0 by sr6605 Great place to stay
The staff is always accomodating and friendly. They treat us as VIPs. Will continue to use when I'm in Altus.
July 29, 2013
Rated 5.0 out of 5.0 by Fred02 Business trip
Excellent choice of place to stay, good staff, clean facility and good location.
July 10, 2013
Rated 5.0 out of 5.0 by RDxx One of the best HI Express hotels I have stayed in.
Staff was most helpful and friendly. The rooms was very large and clean. Great job!!
July 1, 2013
Rated 5.0 out of 5.0 by classof83 Great Place to stay
During the AHS reunion weekend, we rented the meeting room. The AC stopped working and the manager went above and beyond to make sure the AC was fixed and our needs were met.
June 28, 2013
Rated 3.0 out of 5.0 by TxBert Needs a little TLC update
We stay at this location every year for a family gathering during Easter. The location and the staff are usually what brings us back. We enjoyed our stay and the family time spent. Only a little upkeep would make the stay more enjoyable. Seriously - please do a little update! The breakfast could use un update as well, the cinnamon rolls are always hard, the variety has lost its lack luster. The pancake machine was broken each morning we were there.
The rooms had several different shades of paint that had been used for touch up - why not close the room for a few days and paint the ENTIRE room? Also, the carpet could use a cleaning - the smell was pretty bad. The shower needed a good looking after as well as the tile - broke pieces everywhere! My youngest son cut the bottom of his foot on broken grout and tile. Re-grout the tile floor and replace the broken tiles. I understand this location is busy due to the location near the air base. Please work on a room and then move on to the next.
Thank you for this opportunity to express our concerns. We look forward to our stay next year and hope that a few changes have been made.
May 19, 2013