Rated 3.8 out of 5 by 45
Rated 3.0 out of 5.0 by sk8coachmom Overpriced and had issues
We stayed here when we came to the Quartz Mountain Arts and Conference Center. The hotel was completely booked, and the price had been raised for that weekend, due to the demand, I guess. But the facility was having work done everywhere you went. And we were not initially placed in the type of room we reserved. We had to wait for over an hour to get the right room, and then the AC didn't work. There were flies in the room, and in the breakfast area. I will say that the food was good for breakfast, though. But when we come back to Quartz next year, we will not stay at this hotel again.
July 3, 2014
Rated 2.0 out of 5.0 by no ice poor stay
The hotel is in remodel: there is no ice on the property. After checking 4 ice machines and the kitchen, there is no working ice machine on the property. The elevators are not working, so you will have to take the stairs. The internet is very unreliable, with slow speed and difficulties in connection. The front desk staff stays perpetually on their phones. I would not return to this property.
June 24, 2014
Rated 5.0 out of 5.0 by sally76 family trip
the hotel was excellent. room was great. I think that breakfast could be better(real eggs not powdered)
June 18, 2014
Rated 4.0 out of 5.0 by Bob123457 Nice stay...
Nice overall stay, Heather was nice at the front desk. Will be back and recommend.
June 15, 2014
Rated 3.0 out of 5.0 by johnny43 Great room...everything else was not upto par
Room was great...The breakfast was mediocre.. The pancake machine was broke and there was no orange juice.
To top it all off the swimming pool was closed the whole 4 day stay.
Overall the room was great but the experience overall was just fair at best...
June 2, 2014
Rated 4.0 out of 5.0 by Northwoods Caribou It's a nice hotel convenient to Altus AFB
Exterior lovely, but main entrance located "in the back." Minor confusion, at first.
Lobby, breakfast area impeccably clean. Great check-in experience w/attentive, caring staff.
Our room was clean -- comfortable beds
May 24, 2014
Rated 4.0 out of 5.0 by seabass Comfortable
Pretty good for the area. Awesome staff, and clean rooms/facilities. Never had any issues during the stay.
April 29, 2014
Rated 4.0 out of 5.0 by LorraineP Some areas need improvement
Overall this is the nicest hotel in Altus. Breakfast is okay...but obviously micro food.
Grounds and common areas were clean and newly decorated or just new in general.
However upon entering the "suite" I was disapointed to find out the rooms were not separate. Other Holiday Inn Express Suites Ive stayed at had totally separate living/kitchen area from the bedrooms, with a door!
This is just one long room.
Next thing I noticed is the 6-8 bullet holes or puncture holes in the lamp shade. Really? Could they not afford to replace a $10 lamp shade?
My moms fitted sheet was worn out and kept slipping off while she slept.
Smell- Altus has some weird water, my kids live there and NEVER drink it. It smells like male Cat Urine when you first turn on the shower. This smell is also evident when you enter the room. Not their fault...but expect it anywhere in Altus and don't drink the water!
Cleanliness- or lack of- I noticed the TV screen was dirty..smeary..nasty looking. Spilled drink or something in the trash can under the liner (not from us).
1/4 of a roll of tissue and NO backup rolls! Really?
So when my mom asked about it, we got a few extra rolls and were told they just came in on Thursday.
Glad we weren't there on Wednesday with no TP!
April 20, 2014