Rated 5.0 out of 5.0 by Tom145 Best Holiday Inn Express
This is one of the best holiday inn express hotels that I have stayed in. The staff is friendly, the hotel itself feels brand new, it smells really nice, the bed is so comfortable that I want to change my bed at home. I also loved high-def TV and the numerous channels available. If your staying in the Galveston/NASA area it is definitely worth the extra drive to come stay here in Alvin!
June 6, 2013
Rated 1.0 out of 5.0
by Jesse55 Turn Over Service not done
Property itself is a great place. However housekeeping service is poor to say the least. I stayed 3 nights, the first two were fine my room "appeared" to have been serviced. On my last night I had worked late and did not arrive until after 8pm, my room was the same as when I left that morning, trash bins had not been emptied, bed undone, bathroom not cleaned. I called and ask to speak to the night manager, the young lady that answered said she shows the room to have been turned over. I asked to speak to the manager upon checking out, however i was informed she was not in. I let them know about my room not being turned over the night before, the young man gave a a coupon for extra points and told me the manager would be calling me.
I have yet to receive a call, I guess its not important to them.
June 3, 2013
Rated 5.0 out of 5.0 by JamesISI Great service with James
Great service and a good place to stay. My company has a corporate account with Holiday inn So I practically live in this hotel chain. To give you a hint I've been with my company for seven months now and i am just a few points away from platinum point status. I stay at this hotel about 3 to 4 times a month and of the places that I stay in this is one of my favorites . I Wanted to give a shout out to the man behind the counter James. He always has recommendations for restaurants and things to do in the area and is always friendly and fun to talk with and get you checked in super quick. I really appreciate it after a 6 hr. drive from north Dallas.
May 29, 2013
Rated 5.0 out of 5.0 by Kortnie Awesome Hotel
My husband and I stay at this location quite frequently, and each time we go everyone is kind and courteous. The rooms are always clean and comfortable and we love the breakfast that they serve. We will for sure be back again!!
May 23, 2013
Rated 5.0 out of 5.0 by Olive1871 Amazing Service from James made our stay great!
After spending all day flying to attend a funeral, we arrived at the hotel at 11:00pm and we were greeted by James. His warm, attentive service was a great way to end a long trying day. He quickly and efficiently checked us in, found us an upgraded room that made our stay even more enjoyable. We stayed four nights and never once heard a door close or noise in the hallway. The staff were all wonderful and attentive. The hotel was very clean and never anything out of place. The hostesses that were in charge of breakfast were very impressive. Everything was always fully stocked and kept wiped down and clean. We had no complaints during our 4 night stay. Thank you for making an emotionally hard 4 days much easier to deal with. And no, we did not disclose the reason we were there and we were not Priority Club Members, so the service wasn't based on this. The service is just that good.
May 14, 2013
Rated 5.0 out of 5.0 by Steph64 Great hotel, even better staff.
Hotel is well kept, very clean and comfortable. Some of the best staff I have ever experienced at a hotel! They went above and beyond to make us feel welcome and well take care of; would stay here again.
May 2, 2013
Rated 5.0 out of 5.0 by JohnADoe Awesome place to hang your hat ~
This property was a joy to visit, it is clean, quite, and easy access to town and the Highways.
The front desk was very friendly and helpful, the room was easy to relax in with a walk in shower & plenty of room to unpack.
Will stay here on each and every future visit.
Keep up the great job !!!
April 23, 2013
Rated 5.0 out of 5.0 by ALongTimePriorityMember A very nice, friendly place to stay...
While visiting family in Alvin, my daughter, grandson and I stayed for two nights. The staff was very professional, friendly and accommodating to our needs. I plan on staying there again soon and would highly recommend this hotel.
April 7, 2013