Rated 4.8 out of 5 by 117
Rated 5.0 out of 5.0 by PWaL57 Great Staff, Complete SATISFACTION
This Hotel sets the standards for customer satisfaction. The property was very well maintained, clean rooms, felt very at easy here (safe). Employees from top to bottom were polite and professional. You raise the Bar to a new Level.
December 21, 2014
Rated 5.0 out of 5.0 by Taken1 CUSTOMER DRIVEN.....Alvin Staff Does It Right the First Time
It doesn't surprise me at all about this hotel. This team is led by Coach who models excellence and excepts nothing less.
At Alvin Holiday Inn n Express you're not treated like a quest. You're treated like family.
When i travel to Houston for business i could stay at any 5-star hotel I want. However, I pass them by and Ii get to stay in Alv8n Holiday Inn n Express.
See ya in a couple of weeks FAMILY! !!
December 14, 2014
Rated 5.0 out of 5.0 by Camp14 Another great stay Alvin
We have stayed at this hotel many times. We have always experienced great service, clean rooms and overall wonderful stays at the HI Alvin.
December 12, 2014
Rated 4.0 out of 5.0 by Beaver64 Just Okay
Hotel had a strange odor in it. Bed was not comfortable, along with the room being muggy, would not hold a constant temperature.
December 6, 2014
Rated 4.0 out of 5.0 by John190 Nice Hotel with an unpleasant odor.
Stayed in the hotel over Thanksgiving. Room was clean and quiet. Beds were comfortable and the front desk staff was very courteous. I only had one complaint... the smell! There was a very strong and foul odor emanating from the elevator....The smell was prevalent on every floor near the elevator and in the lobby as well. Made eating breakfast a little challenging. When queried, the front desk said they had been trying to locate the source of the stench for a week, but had no luck. The odor did seem to be dissipating before I left or I may have been getting used to it. Hopefully they will find the source of the odor. Otherwise, a very nice hotel with a good staff and I would stay again.
December 1, 2014
Rated 3.0 out of 5.0 by tlklk Comfortable bed, but bad front desk service
It took over 5 minutes after ringing the bell 2x times to get someone to come to the front desk. Otherwise the bed and breakfast was excellent
November 17, 2014
Rated 5.0 out of 5.0 by derf1122 great people
Friendly staff. Home away from home. Good pizza...
November 17, 2014
Rated 4.0 out of 5.0 by Michken Clean room, comfortable bed
Shower was nice - lots of hot water. Staff was extremely courteous.
November 12, 2014