Rated 4.8 out of 5 by 90
Rated 5.0 out of 5.0 by Ray1982 Recommend
I had a long drive in from Garland Tx and i was a little tired and i was a little rude due to that my rooms were not what i had reserved. but the staff made a couple of adjustments for our party and made everything right. plus they were not disrespectful about us staying pass the time in the lobby and actually let us stay untill we were ready to go and that was around 2am. so all in all in was a great experience. everyone at Holiday Inn Express thank you in was AWESOME...
August 2, 2013
Rated 4.0 out of 5.0 by Elder55 Great Property
Great place to stay and very convienent to resturants. Was glad I chose to stay at this property. Will be back again.
July 21, 2013
Rated 4.0 out of 5.0 by tlt1216 Clean and comfortable
Very Clean. Very Comfortable. Friendly Staff. Excellent Breakfast. However, Housekeeping Is Short-Staffed. Management Has Instructed Them To Service Turn-Overs Before Stay-Overs. As A Result, Our Repeated Requests For Early Housekeeping Each Day Was Hit Or Miss. Management Should Consider Adding Housekeepers To Meet On Time Housekeeping Demands.
July 12, 2013
Rated 5.0 out of 5.0 by Tom145 Best Holiday Inn Express
This is one of the best holiday inn express hotels that I have stayed in. The staff is friendly, the hotel itself feels brand new, it smells really nice, the bed is so comfortable that I want to change my bed at home. I also loved high-def TV and the numerous channels available. If your staying in the Galveston/NASA area it is definitely worth the extra drive to come stay here in Alvin!
June 6, 2013
Rated 1.0 out of 5.0 by Jesse55 Turn Over Service not done
Property itself is a great place. However housekeeping service is poor to say the least. I stayed 3 nights, the first two were fine my room "appeared" to have been serviced. On my last night I had worked late and did not arrive until after 8pm, my room was the same as when I left that morning, trash bins had not been emptied, bed undone, bathroom not cleaned. I called and ask to speak to the night manager, the young lady that answered said she shows the room to have been turned over. I asked to speak to the manager upon checking out, however i was informed she was not in. I let them know about my room not being turned over the night before, the young man gave a a coupon for extra points and told me the manager would be calling me.
I have yet to receive a call, I guess its not important to them.
June 3, 2013
Rated 5.0 out of 5.0 by JamesISI Great service with James
Great service and a good place to stay. My company has a corporate account with Holiday inn So I practically live in this hotel chain. To give you a hint I've been with my company for seven months now and i am just a few points away from platinum point status. I stay at this hotel about 3 to 4 times a month and of the places that I stay in this is one of my favorites . I Wanted to give a shout out to the man behind the counter James. He always has recommendations for restaurants and things to do in the area and is always friendly and fun to talk with and get you checked in super quick. I really appreciate it after a 6 hr. drive from north Dallas.
May 29, 2013
Rated 5.0 out of 5.0 by Kortnie Awesome Hotel
My husband and I stay at this location quite frequently, and each time we go everyone is kind and courteous. The rooms are always clean and comfortable and we love the breakfast that they serve. We will for sure be back again!!
May 23, 2013
Rated 5.0 out of 5.0 by Olive1871 Amazing Service from James made our stay great!
After spending all day flying to attend a funeral, we arrived at the hotel at 11:00pm and we were greeted by James. His warm, attentive service was a great way to end a long trying day. He quickly and efficiently checked us in, found us an upgraded room that made our stay even more enjoyable. We stayed four nights and never once heard a door close or noise in the hallway. The staff were all wonderful and attentive. The hotel was very clean and never anything out of place. The hostesses that were in charge of breakfast were very impressive. Everything was always fully stocked and kept wiped down and clean. We had no complaints during our 4 night stay. Thank you for making an emotionally hard 4 days much easier to deal with. And no, we did not disclose the reason we were there and we were not Priority Club Members, so the service wasn't based on this. The service is just that good.
May 14, 2013
Rated 5.0 out of 5.0 by Steph64 Great hotel, even better staff.
Hotel is well kept, very clean and comfortable. Some of the best staff I have ever experienced at a hotel! They went above and beyond to make us feel welcome and well take care of; would stay here again.
May 2, 2013
Rated 5.0 out of 5.0 by JohnADoe Awesome place to hang your hat ~
This property was a joy to visit, it is clean, quite, and easy access to town and the Highways.
The front desk was very friendly and helpful, the room was easy to relax in with a walk in shower & plenty of room to unpack.
Will stay here on each and every future visit.
Keep up the great job !!!
April 23, 2013
Rated 5.0 out of 5.0 by ALongTimePriorityMember A very nice, friendly place to stay...
While visiting family in Alvin, my daughter, grandson and I stayed for two nights. The staff was very professional, friendly and accommodating to our needs. I plan on staying there again soon and would highly recommend this hotel.
April 7, 2013
Rated 5.0 out of 5.0 by bjrey Outstanding staff, service and rooms.
I have stayed at this location several times within the past year and it never ceases to amaze me. They always remember my name and what my needs are and they always make sure that I am always comfortable. The location is great, not to much traffic and is very peaceful there. The staff is oputstanding and very friendly. They actually care about your well being when you are there.
March 29, 2013
Rated 4.0 out of 5.0 by 1SeaMonkey Always Consistent
As usual, easy check-in, good breakfast, helpful and courtesy staff.
Beds are always comfortable, TV outstanding, but I did miss the Rockets game(not on sport channels).
"I'll be back!"
January 28, 2013
Rated 5.0 out of 5.0 by Sharrc10 Great Place to Stay
Manager and staff were excellent. Bedding was very comfortable. Only Problem was internet was out of commission.
Otherwise enjoyed brief stay very much.
January 7, 2013
Rated 5.0 out of 5.0 by lou70 Very comfortable room with nice furnishings. Excellent staff
My stay at your site was great. Could not ask for nicer place or more qualified staff.
December 27, 2012
Rated 5.0 out of 5.0 by pruth99 Great staff, rooms very comfortable
Our recent stay at the Alvin Holiday Inn Express was great. The staff was friendly, rooms clean and comfortable. The breakfast/lounge area was nice and a great place to relax. We'll be back!
October 23, 2012
Rated 5.0 out of 5.0 by SGMRetired Great Service and Room
Retired couple with daughter and grandchild. Room clean. Excellent breakfast. A little pricey I thought for the area, not close to the beach or anything. Other than that, a well maintained facility.
October 9, 2012
Rated 5.0 out of 5.0 by Bravochief The Best of the Best
This is, by far, one of the best Holiday Inns where I've been a guest. The staff is superb! You need it, they're there for you. Their treatment of guests and especially Priority Club members is second to none. Maybe it's just the type of clientele, but it is very quiet and restful. One of the few places I can count on to get a great night's sleep. The very comfortable beds definitely contribute to that. Why more hotels don't spend more on better mattresses, I'll never know. The rooms are spacious, very clean and with amenities many others don't have. Their snack store is well-stocked and has far more to choose from than other hotels. Location is very convenient, but highway access is a little strange until you get used to it. An absolutely great place to stay!
September 19, 2012
Rated 5.0 out of 5.0 by ianelyse Nice stay, would return
We stayed here for our weekend vacation to Galveston. 30 minute drive to the island, no biggie, and it was affordable. Check in was painless - front desk staff very pleasant. They even took the time to print out directions to Kemah for us since we weren't sure of the fastest route. We reserved a regular room with two queen beds. With our family of 5, it was a little tight, next time we will opt for a suite. That being said, the room was clean, beds were very comfortable, the set up was nice. The bathroom was clean as well, with the basic things provided - soap, lotion, shampoo and conditioner, mouthwash. The tub drain leaked just a bit, but not enough that you couldn't enjoy your bath. The water was very hot - which is important to me LOL! The pool was of average size, the water was perfect temperature. The hot tub was not working during our stay, but it's Texas - you don't really need a hot tub - it's hot enough here LOL! The breakfast choices were average - cereals, bagels, danishes, bananas, toast, eggs, sausage, biscuits and gravy, and a pancake machine. The coffee was good. The second morning, we opted to go to a restaurant for breakfast, but that had been the plan all along (can't beat Ihop on the seawall).
All in all, we would stay there again.
July 23, 2012
Rated 1.0 out of 5.0 by akjdfsghdbrsfkgpoewkdfsg Beware
They srewd up my dry cleaning and didn't get my clothes back until after my checkout. I had to wait 3 hrs before I could continue my drive to san antonio.
They affered to add points to my account but instead they made the nights I stayed enqualified so I received no points at all.
July 23, 2012
Rated 5.0 out of 5.0 by Chuck659 Good Property
We've stayed here several times and will keep coming back.
July 10, 2012
Rated 5.0 out of 5.0 by bogues Wonderdul place to stay
The only reason why they for food o. Room comfort is because my AC broke but they moved me to a better room and after that all was well. Can't wait to stay here next time when in the area.
July 10, 2012