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Rated 4.3 out of 5 by 145 reviewers.
Rated 1.0 out of 5.0 by Pass on this hotel. Unfriendly front desk staff when we checked in and it went downhill from there. Toilet wouldn't flush in room, so we got moved to another. Bathtub barely drained in second room when we took a shower. We couldn't get on the internet, and the beds were not comfortable. Premade omelets were cold and leathery. We have stayed at less expensive hotels that have had great breakfasts and much more comfortable beds.. September 11, 2014
Rated 5.0 out of 5.0 by EXCELLENT SERVICE!! Steven S at the front desk was AWESOME. We arrived on a motorcycle after being rained on for hours and Steven allowed us to park our bike under the covered parking out of the rain He also gave us an EXCELLENT room. This hotel is one of our favorites when we travel!!! The location is excellent - the free limo service to the Big Texan is greatly appreciated. Also a Texas Welcome Center is very close. Amarillo has one way frontage roads and this is the BEST hotel for easy off/on the interstate. September 11, 2014
Rated 4.0 out of 5.0 Comfortable place to stay I would recommend this hotel to others traveling. Comfortable, quiet. If you are pulling a trailer they have plenty of parking. September 10, 2014
Rated 5.0 out of 5.0 by Reliable, high quality service and standards I had an excellent experience at your Holiday Inn Express East. I have come to rely on your high quality and standards and was not disappointed. Your staff was friendly and helpful, my room was clean and comfortable. I look forward to my next stay with you. September 6, 2014
Rated 4.0 out of 5.0 by Don't accidently leave anything We have enjoyed this hotel a number of times but if you leave anything, you will never see it again if your experience is anything like mine. Lightweight white robe forgotten in room and either taken from there or from laundry room and confiscated by someone, rather than put in lost and found. Things left behind accidently ought to be turned in and kept for at least a month before someone else takes possessioin. Makes me sad in a number of ways. September 2, 2014
Rated 5.0 out of 5.0 by Overall Experience I'll be staying again next time I'm in Amarillo. Luis August 25, 2014
Rated 2.0 out of 5.0 by Poorly run I can not recommend this inefficiently managed hotel. Not only were the sofa bed and ice machine broken, the hotel was somehow out of the blankets and pillows necessary to properly outfit a roll-away. Breakfast was adequate but no bacon or sausage, and the coffee was unforgivably weak. August 22, 2014
Rated 4.0 out of 5.0 by Good place to stay in Amarillo We enjoyed our stay in Amarillo. It was a good safe destination for us. Wish they had their own night lights in the bathroom. We took ours with we always do, and then left it there like old people who forget things. August 21, 2014
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