Rated 4.5 out of 5 by 81
Rated 5.0 out of 5.0 by ammonia refrig Business trip
I have always had a great restful experience here and will be back. Thank You.
February 27, 2014
Rated 3.0 out of 5.0 by Redman52 Food and good service
Food was not tasty. Staff were accomosating. Bed was comfy.
February 10, 2014
Rated 5.0 out of 5.0 by AZ55 Happy Guest
The staff was "VERY HELPFUL" and made our stay very memorable. Will always stay at this location.
January 9, 2014
Rated 4.0 out of 5.0 by ML-Dallas Nice room and great rate
Good sized room for family of five. Beds were good, but fold out sleeper was pretty lumpy. Second time we have stayed here - will do so again on next trip through Amarillo.
January 6, 2014
Rated 2.0 out of 5.0 by SDC43 Bad Start That Only Got Worse
We arrived and checked in with no problem. To her credit, the desk clerk was very helpful. We checked in and went to our room and had been there for only a few minutes when my wife noticed lots of dog hair on one of the beds and its pillows. Looking closer, the entire side of the bed and floor next to it was covered in dog hair. I went back to the clerk and she switched us rooms with no problems. We then went to dinner. We had booked this room because our kids love to swim when we travel. We made the reservation by phone and the reservation clerk had told us the pool was working. It wasn't. I decided to go to the gym instead and discovered one of the two treadmills was inoperative, the exercise bike was also broken, and the elliptical machine made very abnormal sounds when I tried to use it. Luckily, the remaining treadmill worked and got a decent workout, but there was no water in the water cooler and the sign that said there was cold water in the refrigerator in the gym was clearly old, as the fridge was warm and empty. Next morning when we were leaving, we did the room check to make sure we had all our stuff and found a half full PowerAde bottle under one bed and an empty can under the other. We were not impressed. I tried to tell the hotel staff of our problems, but after waiting at the desk for 10 minutes with no clerk, decided to just leave instead. Would not recommend this inn.
January 1, 2014
Rated 5.0 out of 5.0 by Blobby Service great
Staff friendly and professional plus helpful. Great service. Convenient location Comfortable and quiet rooms. Have planned travel to include stay at this hotel.
December 26, 2013
Rated 4.0 out of 5.0 by LeeRae Room 318 - comments
We found this facility to be in near new condition. Room was fine and staff interaction was excellent in all respects. Great breakfast served. About the only critical comment I can make is regarding the absence of overhead lighting in the room. While desk lamps are nice, overhead lighting should be a requirement in all units.
If again in the Amarillo area we will book the same Holiday Inn Express.
December 20, 2013
Rated 5.0 out of 5.0 by Char1489 Stayed here before...
We've stayed here before and returned because of the service we received in the past. This hotel is easy on and off the road for our trips and the staff is always friendly. Rooms are comfortable and clean. Would recommend this hotel to anyone!
December 5, 2013