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Rated 4.3 out of 5 by 141 reviewers.
Rated 3.0 out of 5.0 by Front Desk The manager on duty was indifferent to my staying at the hotel. She din't great me as a member after I gave her my card, and seemed to be thinking of something else. It was only after I got my bill that I noticed that my membership number was not included and I was not asked if I wanted points or a welcome package. I rectified this at check out. Also the lady responsible for the food was unresponsive for outages of food and hot water we needed for our trip that day. August 15, 2014
Rated 5.0 out of 5.0 by clean room, comfortable bed, good air Excellent air conditioning. Very comfortable bed so I had a good rest after a long day of driving. August 15, 2014
Rated 5.0 out of 5.0 by Excellent Hotel Stayed one night. Came in late. Great front desk. Bathroom spotless--plenty of towels. Everyone friendly. Did not eat breakfast but my wife and kids were pleased. Newer hotel. Surprisingly quiet for being off the freeway. Would stay again. Only negative was I called to book for a room right away and was charged a more expensive rate. August 14, 2014
Rated 5.0 out of 5.0 by Comfortable and impeccable service too! I would stay again in a New York second! So clean, comfortable and relaxing! Staff was GREAT! Just a little pricey and a bit noisy out in the hallways, but I'd drive there just to stay again. August 11, 2014
Rated 2.0 out of 5.0 by Overall quality I have stayed at this particular hotel several times over the last few years, the quality of service seems to have slipped a notch. A couple fo pieces of exercise equipment broken, I asked satff when would they be repaired...Answer "I dont know" very nonchalant at that. see next review on a different stay... August 8, 2014
Rated 3.0 out of 5.0 by flies The room was ok but we did not expect to be swatting flies all night. Had to get a swatter from front desk August 7, 2014
Rated 4.0 out of 5.0 by Good Facility with Two Major Problems First this is a well maintained facility with a good staff that is friendly and welcoming. There are two major problems, first of which is pricing. While making the reservation my wife commented on the high room rate and was told that it was the usual rate. I have stayed in comparable or better hotels in NYC, San Francisco and San Diego plus other Holiday Inn Express locations which were at least $20.00 less expensive. Second there is not adequate parking. We arrived at 11:00 to find only one space available. There were about seven vehicles pulling trailers that were forced to occupy five to six spaces or park on the interstate access road. Provisions for these vehicles needs to be provided. August 4, 2014
Rated 5.0 out of 5.0 by Extremely Clean Clean, Clean, Clean! Large rooms and easy access on and off I-40. August 4, 2014
Rated 3.0 out of 5.0 by Cleanliness and Pool were an issue The bathroom and room cleanliness were not up to normal Holiday Inn Express standards. The pool was ice cold and a nice water feature in the pool was not working. The exercise room was closed due to maintenance. Overall we were disappointed with this property. July 31, 2014
Rated 5.0 out of 5.0 by Very Nice Had a very nice visit. Room was very clean and quiet. July 30, 2014
Rated 4.0 out of 5.0 by Softball team troubles We stayed at this property in lieu of another city, due to issues encountered with a previous stay. Front desk agent was very nice and efficient and room was clean and tidy. After dinner, we realized that our floor was also occupied with a softball team in town for a tournament. The kids were running up and down the halls for quite a few hours. It took a call to the front desk and time for them to cease. This made it very difficult to relax and get to sleep. Property may want to rethink or better instruct teams going forward. Definitely could hurt return business. July 25, 2014
Rated 1.0 out of 5.0 by not up to the Holiday Inn Express Standards The room was way over priced. If this was my first visit to a holiday inn express it would be my last, but I have stayed at many Holiday Inn Express hotels and have never been disappointed until this one. July 20, 2014
Rated 5.0 out of 5.0 by Beds too soft Since Holiday Inns have started using pillow top beds, they are too soft and not as firm as they used to be. I have back problems and have been informed that pillow top is all they have. It would be nice is they had a firmer bed for those that have back problems. I have been staying in Holiday Inns for 30 years, and for the most part, the beds have been very comfortable. Hoped that they could do something for a more firmer bed. Thank You July 19, 2014
Rated 5.0 out of 5.0 by Great Hotel The staff was very efficient, accommodating and friendly. The room was perfect with plenty of electrical outlets. The bed was extremely comfortable. We had no issues of any kind and really enjoyed our stay. July 18, 2014
Rated 4.0 out of 5.0 by Great Stay I was in Wheeler on business and stayed there during week (not a good Holiday Inn Express) but stayed in Amarillo to be closer to the airport. I spent Thursday night both weeks. The hotel is fairly new and I found it to be nice. It was clean, fresh. Size of the rooms were great. I hope they continue to stay up on things. Too many hotels let thing go.My only suggestion would be to move the trash container away from the front door. It draws way too many flies and they were really bad in the lobby which the breaksfast room is right there. July 18, 2014
Rated 5.0 out of 5.0 by Great Stay. The room was great and very inviting. Had a wonderful rest after a long trip. July 15, 2014
Rated 5.0 out of 5.0 by Great service, comfortable bed Good place to stay. Clean rooms, good breakfast, staff great. July 15, 2014
Rated 5.0 out of 5.0 by great room was great and clean staff was nice hotel was clean.whould stay again and woulr recomend to friends close to work July 14, 2014
Rated 5.0 out of 5.0 by Just a great experience Perhaps the finest of all the hotels we have ever stayed at over the past 50 years. July 12, 2014
Rated 5.0 out of 5.0 by Great room and easy sleeping Highly recommend the hotel to everyone that is traveling thru and need a place to layover for the night or longer July 11, 2014
Rated 5.0 out of 5.0 by Great Service Comfortable, Clean, Good Freeway access, Great Breakfast July 11, 2014
Rated 5.0 out of 5.0 by for friendly and helpful help me get a ride to the airport first thing in the morning that just like all the other beds at the Holiday Inn at Stadium nice and firm and comfortable staff was overwhelming get better and more than your share July 8, 2014
Rated 5.0 out of 5.0 by Nice room and breakfast We have stayed at Holiday Inn Express in several places and the rooms and bathrooms have always been clean and nice. No matter where you are you can expect a nice room. The only thing I would like in more hotels are walk in showers in all rooms. My nepew is handicapp and he always needs a room with a roll in showere. There needs to be two beds in these rooms. July 8, 2014
Rated 5.0 out of 5.0 by Friendly staff, good breakfast bar Front desk staff extremely friendly. Impressed with breakfast bar. Even at end of window fully stocked. July 2, 2014
Rated 5.0 out of 5.0 by Great place to stay We always stay here on the way back from Colorado. We find the bed comfortable and the breakfast great. We are greeted at the front desk and our needs have always been met. I would highly recommend to anyone looking for a nice place to stay in Amarillo. July 2, 2014
Rated 5.0 out of 5.0 by Great Place This Holiday Inn Express is always clean and well taken care of. Great place for our family while traveling on vacation. July 1, 2014
Rated 3.0 out of 5.0 by friendly and clean Our stay was good but the pullout sofabed was broken and unusable. There was also barely any restaurants close to this hotel. June 29, 2014
Rated 5.0 out of 5.0 by Great accommodations after long day on the road It's a very new, clean facility. Spacious rooms and the spa/pool was very relaxing after a long day on the road. Breakfast was wonderful and the staff were exceptional. June 26, 2014
Rated 3.0 out of 5.0 by Good sleep in industrial area Adjacent room noise quieted down so I could finally get to sleep. Located in desolate, industrial area but only one mile from airport. No decent restaurants within walking distance. Very sparsely stocked sundries area. Only one elevator. Desk in room and work chair mismatched in height. June 23, 2014
Rated 2.0 out of 5.0 by Our Stay We have stayed in a lot of Holiday Inn and had no problem with any of them. But this one the carpet and shower curtain had BLOOD stains, I found that very unclean and disturbing. The quality of the carpet wasn't that great, seemed very dirty and the pillows were awful (how long have you had them!!!!!!). Then they have security patrolling the place. The staff was friendly and the breakfast was great, but room was very unclean. We ended up checking out early.... June 23, 2014
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