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Rated 4.4 out of 5 by 122 reviewers.
Rated 5.0 out of 5.0 by Great Hotel I always stay at this location when I am in Amarillo. March 8, 2014
Rated 4.0 out of 5.0 by Nice New property Very nice on east side of town. New and clean, lots of well lit parking in front. Wi Fi was down in my section of the motel, but that has to be excpected from time to time. Staff did what they could and I noticed service people there the following morning at 7 am repairing it. All In all a nice experiance. March 7, 2014
Rated 4.0 out of 5.0 by Enjoyed the stay The room was great as always. Only concern was no bacon for breakfast. They ran out and did not replenish. Also tried to find the previous location we stayed at but reservations did not have the history. March 1, 2014
Rated 5.0 out of 5.0 by Business trip I have always had a great restful experience here and will be back. Thank You. February 27, 2014
Rated 3.0 out of 5.0 by Food and good service Food was not tasty. Staff were accomosating. Bed was comfy. February 10, 2014
Rated 5.0 out of 5.0 by Happy Guest The staff was "VERY HELPFUL" and made our stay very memorable. Will always stay at this location. January 9, 2014
Rated 4.0 out of 5.0 by Nice room and great rate Good sized room for family of five. Beds were good, but fold out sleeper was pretty lumpy. Second time we have stayed here - will do so again on next trip through Amarillo. January 6, 2014
Rated 2.0 out of 5.0 by Bad Start That Only Got Worse We arrived and checked in with no problem. To her credit, the desk clerk was very helpful. We checked in and went to our room and had been there for only a few minutes when my wife noticed lots of dog hair on one of the beds and its pillows. Looking closer, the entire side of the bed and floor next to it was covered in dog hair. I went back to the clerk and she switched us rooms with no problems. We then went to dinner. We had booked this room because our kids love to swim when we travel. We made the reservation by phone and the reservation clerk had told us the pool was working. It wasn't. I decided to go to the gym instead and discovered one of the two treadmills was inoperative, the exercise bike was also broken, and the elliptical machine made very abnormal sounds when I tried to use it. Luckily, the remaining treadmill worked and got a decent workout, but there was no water in the water cooler and the sign that said there was cold water in the refrigerator in the gym was clearly old, as the fridge was warm and empty. Next morning when we were leaving, we did the room check to make sure we had all our stuff and found a half full PowerAde bottle under one bed and an empty can under the other. We were not impressed. I tried to tell the hotel staff of our problems, but after waiting at the desk for 10 minutes with no clerk, decided to just leave instead. Would not recommend this inn. January 1, 2014
Rated 5.0 out of 5.0 by Service great Staff friendly and professional plus helpful. Great service. Convenient location Comfortable and quiet rooms. Have planned travel to include stay at this hotel. December 26, 2013
Rated 4.0 out of 5.0 by Room 318 - comments We found this facility to be in near new condition. Room was fine and staff interaction was excellent in all respects. Great breakfast served. About the only critical comment I can make is regarding the absence of overhead lighting in the room. While desk lamps are nice, overhead lighting should be a requirement in all units. If again in the Amarillo area we will book the same Holiday Inn Express. December 20, 2013
Rated 5.0 out of 5.0 by Stayed here before... We've stayed here before and returned because of the service we received in the past. This hotel is easy on and off the road for our trips and the staff is always friendly. Rooms are comfortable and clean. Would recommend this hotel to anyone! December 5, 2013
Rated 4.0 out of 5.0 by Comfortable bed - Breakfast needs work You pitch an awesome breakfast as part of the 'package' that's not the case at this Holiday Inn Express Biscuits so hard & dry you could've used for skeet shooting, gravy was warm at best & bacon wasn't even real bacon I don't think..not sure what it was?? I tried toasting biscuit to soften it up a bit but still so hard I couldn't cut it with the extremely cheap plastic fork & knife provided. Decided to try another bread option: Bagels & english muffins were also dry & hard. Settled for a cup of coffee, that was very good & a cinnamon roll. We stopped at McDonald's for breakfast!! November 30, 2013
Rated 5.0 out of 5.0 by The Best Holiday Inn experience I travel often and this was an exceptional hotel, staff were friendly and helpful. My room was amazing and met my every need. November 29, 2013
Rated 4.0 out of 5.0 by Great Place To Stop For The Night This is a great place to stop in for the night. Room and bathroom were clean. Breakfast was good. Returned on my way home and had the same experience. November 23, 2013
Rated 5.0 out of 5.0 by Beautiful, comfortable, great location Staff was very professional, room was comfortable and very clean. This hotel is also in a good location. Close to the airport and nice restaurants. November 18, 2013
Rated 5.0 out of 5.0 by Great landscaping at this hotel We Had A Great time staying here! Front staff was very very Nice! Bright & Friendly at all times! Will stay there again! Highly recommend ! Feel really safe at this Hotel!! November 17, 2013
Rated 5.0 out of 5.0 by Great place The beds were really nice and everything was great November 16, 2013
Rated 5.0 out of 5.0 by Excellent Stay! Everything in all areas was EXCELLENT! Will be my place to stay traveling between Denver and Dallas. November 9, 2013
Rated 4.0 out of 5.0 by Clean, Comfortable and Quiet The property appeared to be fairly new. The room was clean. And although this location is pet friendly, there was no excessive noise, unsavory odors nor errant waste. I didn't have time to partake of the hot breakfast, but it smelled appetizing. The bathroom was spacious with modern finishes. The bed was comfortable. There was a small fridge as well as a microwave. The only nearby (within walking distance) dining establishment I noticed, was a Buffalo Wild Wings. Free internet and ample parking. Staff was friendly and professional. Elevator was a bit wonky. November 3, 2013
Rated 3.0 out of 5.0 by Dirty room Bathroom was not clean and had random pet charge on our account. We did not have a pet. October 28, 2013
Rated 4.0 out of 5.0 by Good Location For Cross Country Trip Good location. Was on cross country trip and it is right on the highway. Friendly staff. Only issue I have is that there are not enough luggage carts. They only have one for the whole hotel. October 26, 2013
Rated 5.0 out of 5.0 by Edgar Very nice property. Courteous, helpful desk clerk. Nice, comfortable suite. Very clean. The Priority Club kit we were given at check-in was a nice touch. Bed was very comfortable; I slept well. Breakfast was enjoyable.; coffee was fresh and hot. Overall, a very nice experience. We come to your Holiday Inn each year. October 22, 2013
Rated 5.0 out of 5.0 by Very Clean nice room and hotel We had the pleasure of a suite with a king sized bed, It had been a hard travel day for us and I was glad that the desk clerk was very friendly and helpful and offered this suite. This was the first breakfast for us that had a western omlet which we both really liked. The breakfast room was also very clean and the staff was nice. We will stay there again. Thank you! October 15, 2013
Rated 5.0 out of 5.0 by Great pet friendly hotel This location is new, clean, and well appointed. Rooms are extra large. And they are pet friendly! October 4, 2013
Rated 5.0 out of 5.0 by Great overall stay Front desk staff very friendly and helpful, very comfortable beds, All areas of the hotel were clean (rooms, pool area, grounds, common areas). Convenient, quiet location. Breakfast was very good. Enjoyed everything about our stay. No complaints at all, and I don't often say that about hotels. October 3, 2013
Rated 5.0 out of 5.0 by Lovely room and friendly staff The Holiday Inn was in the right location for us. Just minutes from the airport. The rooms were ready & clean when we arrived. The friendly staff were able to answer all of our questions about where to eat, etc. They printed out our boarding passes for us. We would definitely stay there again if we are in the area. October 3, 2013
Rated 5.0 out of 5.0 by My stays at the Holiday Inn Express's On my trip from Pennsylvania to Arizona and back my wife and I stayed at four Holiday Inn Express and one Holiday Inn. I would recommend any one to stay at these fine Hotels / Inns, as the room and suites are in excellent and clean conditions. The Beds where comfortable and the temperature control was great for a good nights sleep. The breakfast in the morning was excellent with hot and cold items all in a very clean and happy surroundings. October 3, 2013
Rated 5.0 out of 5.0 by good stay desk--room and environment great- recommend to all September 20, 2013
Rated 3.0 out of 5.0 by Wi-Fi extremely poor to no Wi-Fi signal in either of our rooms. September 10, 2013
Rated 5.0 out of 5.0 by holiday inn staay enjoy stay at amarillo tx and will stay there again September 9, 2013
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