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Rated 4.3 out of 5 by 159 reviewers.
Rated 4.0 out of 5.0 by Clean and comfortable Room was OK, would have preferred a non-handicapped room with respect to the tub/shower set up. Otherwise a good location, clean, and comfortable. April 20, 2014
Rated 2.0 out of 5.0 by Not worth the money This hotel charges nearly twice the average for a typical HI Express and other major chains are close and better priced. The late night staff was hapless and rude. Next time I'll stay a block away. April 2, 2014
Rated 3.0 out of 5.0 by On our way The hotel was clean and inviting. Our room was on the ground floor, which was very accommodating to us. We're staying just the one night, on our way from FL to CO. Great to arrive, get into our room easily, relax, go to dinner and then back to the most comfortable bed one can want. (Only one restaurants near by...we drove 4.5 miles to one). March 30, 2014
Rated 5.0 out of 5.0 by Thankyou for the great hospitality We enjoyed our stay. We were on our way home and needed the relaxing atmospher. Breakfast was very early and we were there brfore 6:30, but it was all ready for us. nice and hot! your beds and pillows were great. The recomnedation for dinner was right on spot. Very friendly staff. March 29, 2014
Rated 5.0 out of 5.0 by Love IT I love this hotel! Very clean and friendly Staff! Will stay again! March 26, 2014
Rated 2.0 out of 5.0 by room 105 dirty carpet and dirty towel left in bathroom We stayed 2 different times and had very different experiences. The second floor room we stayed in on a Monday was very nice and clean. Our second stay was on a weekend on the first floor. The first floor room was horrible. Carpet was dirty and old. I think it needs replacement. The towels and bathroom were not cleaned well. Stain on one towel, and a dirty hand towel was left drying on top of the shower rod. Both times we had a pet. Breakfast was not well stocked later in the morning when it got very busy. The pancake maker was not working, and the employee in charge of it could not figure out how to fix it. The front desk staff was always helpful. Kudos to them! Cleaning staff needs improvement. March 23, 2014
Rated 4.0 out of 5.0 by Excellent Location On the Eastside of Amarillo just off Interstate 40 this is an ideal location for travelers. It is also about a half mile to the airport and half mile to the world famous Big Texan Steakhouse. Also it is a well kept property with neat entrance and very clean rooms. Only complaint is that it is always about $20.00 per night more expensive than it's sister properties on the same highway just a little further west but still in Amarillo. March 15, 2014
Rated 5.0 out of 5.0 by Great Hotel I always stay at this location when I am in Amarillo. March 8, 2014
Rated 4.0 out of 5.0 by Nice New property Very nice on east side of town. New and clean, lots of well lit parking in front. Wi Fi was down in my section of the motel, but that has to be excpected from time to time. Staff did what they could and I noticed service people there the following morning at 7 am repairing it. All In all a nice experiance. March 7, 2014
Rated 4.0 out of 5.0 by Enjoyed the stay The room was great as always. Only concern was no bacon for breakfast. They ran out and did not replenish. Also tried to find the previous location we stayed at but reservations did not have the history. March 1, 2014
Rated 5.0 out of 5.0 by Business trip I have always had a great restful experience here and will be back. Thank You. February 27, 2014
Rated 3.0 out of 5.0 by Food and good service Food was not tasty. Staff were accomosating. Bed was comfy. February 10, 2014
Rated 5.0 out of 5.0 by Happy Guest The staff was "VERY HELPFUL" and made our stay very memorable. Will always stay at this location. January 9, 2014
Rated 4.0 out of 5.0 by Nice room and great rate Good sized room for family of five. Beds were good, but fold out sleeper was pretty lumpy. Second time we have stayed here - will do so again on next trip through Amarillo. January 6, 2014
Rated 2.0 out of 5.0 by Bad Start That Only Got Worse We arrived and checked in with no problem. To her credit, the desk clerk was very helpful. We checked in and went to our room and had been there for only a few minutes when my wife noticed lots of dog hair on one of the beds and its pillows. Looking closer, the entire side of the bed and floor next to it was covered in dog hair. I went back to the clerk and she switched us rooms with no problems. We then went to dinner. We had booked this room because our kids love to swim when we travel. We made the reservation by phone and the reservation clerk had told us the pool was working. It wasn't. I decided to go to the gym instead and discovered one of the two treadmills was inoperative, the exercise bike was also broken, and the elliptical machine made very abnormal sounds when I tried to use it. Luckily, the remaining treadmill worked and got a decent workout, but there was no water in the water cooler and the sign that said there was cold water in the refrigerator in the gym was clearly old, as the fridge was warm and empty. Next morning when we were leaving, we did the room check to make sure we had all our stuff and found a half full PowerAde bottle under one bed and an empty can under the other. We were not impressed. I tried to tell the hotel staff of our problems, but after waiting at the desk for 10 minutes with no clerk, decided to just leave instead. Would not recommend this inn. January 1, 2014
Rated 5.0 out of 5.0 by Service great Staff friendly and professional plus helpful. Great service. Convenient location Comfortable and quiet rooms. Have planned travel to include stay at this hotel. December 26, 2013
Rated 4.0 out of 5.0 by Room 318 - comments We found this facility to be in near new condition. Room was fine and staff interaction was excellent in all respects. Great breakfast served. About the only critical comment I can make is regarding the absence of overhead lighting in the room. While desk lamps are nice, overhead lighting should be a requirement in all units. If again in the Amarillo area we will book the same Holiday Inn Express. December 20, 2013
Rated 5.0 out of 5.0 by Stayed here before... We've stayed here before and returned because of the service we received in the past. This hotel is easy on and off the road for our trips and the staff is always friendly. Rooms are comfortable and clean. Would recommend this hotel to anyone! December 5, 2013
Rated 4.0 out of 5.0 by Comfortable bed - Breakfast needs work You pitch an awesome breakfast as part of the 'package' that's not the case at this Holiday Inn Express Biscuits so hard & dry you could've used for skeet shooting, gravy was warm at best & bacon wasn't even real bacon I don't think..not sure what it was?? I tried toasting biscuit to soften it up a bit but still so hard I couldn't cut it with the extremely cheap plastic fork & knife provided. Decided to try another bread option: Bagels & english muffins were also dry & hard. Settled for a cup of coffee, that was very good & a cinnamon roll. We stopped at McDonald's for breakfast!! November 30, 2013
Rated 5.0 out of 5.0 by The Best Holiday Inn experience I travel often and this was an exceptional hotel, staff were friendly and helpful. My room was amazing and met my every need. November 29, 2013
Rated 4.0 out of 5.0 by Great Place To Stop For The Night This is a great place to stop in for the night. Room and bathroom were clean. Breakfast was good. Returned on my way home and had the same experience. November 23, 2013
Rated 5.0 out of 5.0 by Beautiful, comfortable, great location Staff was very professional, room was comfortable and very clean. This hotel is also in a good location. Close to the airport and nice restaurants. November 18, 2013
Rated 5.0 out of 5.0 by Great landscaping at this hotel We Had A Great time staying here! Front staff was very very Nice! Bright & Friendly at all times! Will stay there again! Highly recommend ! Feel really safe at this Hotel!! November 17, 2013
Rated 5.0 out of 5.0 by Great place The beds were really nice and everything was great November 16, 2013
Rated 5.0 out of 5.0 by Excellent Stay! Everything in all areas was EXCELLENT! Will be my place to stay traveling between Denver and Dallas. November 9, 2013
Rated 4.0 out of 5.0 by Clean, Comfortable and Quiet The property appeared to be fairly new. The room was clean. And although this location is pet friendly, there was no excessive noise, unsavory odors nor errant waste. I didn't have time to partake of the hot breakfast, but it smelled appetizing. The bathroom was spacious with modern finishes. The bed was comfortable. There was a small fridge as well as a microwave. The only nearby (within walking distance) dining establishment I noticed, was a Buffalo Wild Wings. Free internet and ample parking. Staff was friendly and professional. Elevator was a bit wonky. November 3, 2013
Rated 3.0 out of 5.0 by Dirty room Bathroom was not clean and had random pet charge on our account. We did not have a pet. October 28, 2013
Rated 4.0 out of 5.0 by Good Location For Cross Country Trip Good location. Was on cross country trip and it is right on the highway. Friendly staff. Only issue I have is that there are not enough luggage carts. They only have one for the whole hotel. October 26, 2013
Rated 5.0 out of 5.0 by Edgar Very nice property. Courteous, helpful desk clerk. Nice, comfortable suite. Very clean. The Priority Club kit we were given at check-in was a nice touch. Bed was very comfortable; I slept well. Breakfast was enjoyable.; coffee was fresh and hot. Overall, a very nice experience. We come to your Holiday Inn each year. October 22, 2013
Rated 5.0 out of 5.0 by Very Clean nice room and hotel We had the pleasure of a suite with a king sized bed, It had been a hard travel day for us and I was glad that the desk clerk was very friendly and helpful and offered this suite. This was the first breakfast for us that had a western omlet which we both really liked. The breakfast room was also very clean and the staff was nice. We will stay there again. Thank you! October 15, 2013
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