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Rated 4.3 out of 5 by 150 reviewers.
Rated 5.0 out of 5.0 by Comfortable bed This was great for it not being our own bed at home! August 31, 2013
Rated 2.0 out of 5.0 by Upgraded to a smaller bed... Because of my status with IGH I was upgraded to a larger room with a smaller bed. Hotel didn't have a room I reserved and was unable to get me a room I wanted. I was left with a handicapped room and it was difficult to take a shower. I reserved a king suite and was upgraded to a double queen room. August 26, 2013
Rated 4.0 out of 5.0 by Shower experience Soap or cleaner residue was left in bottom of bathtub and was VERY slick. Stepped in and feet slipped and I fell over backward onto bathroom floor. As I fell, my feet came up and my left little toe caught on the tub faucet causing cut and very bad bruise on left two toes on left foot. It was very uncomfortable walking in work boots all day the next day and today, 5-days since I fell, it is still sore and bruised. Accident was reported to am person on desk and he referred me to manager, who was not in until later in the day. I visited with her shortly that evening and recommended some type of notice to employees cleaning rooms. Stayed second night as planned. Will be back in this area again in early October and may stay here or maybe the Holiday Inn down I-40 west of here. Also, online reservation was made for 2-nights but showed only one and had to rebook second night. August 24, 2013
Rated 5.0 out of 5.0 by Always a pleasant stay We stay at this property several times each year for business purposes. Combined a little pleasure with it this time. Need a larger room and longer stay . The staff accommodated us promptly and graciously! Great place for business or pleasure! A five star in my book! Thanks August 18, 2013
Rated 4.0 out of 5.0 by Great Service Room was near the elevator so this made the nights sleep not so pleasant. August 14, 2013
Rated 3.0 out of 5.0 by variety of breakfast choises there was minimal amounts available the eggs were very dried out and the attempt at a southwest filling was very disappointing. I utilize Holiday inn express for the great breakfasts and this was not one of them. August 13, 2013
Rated 5.0 out of 5.0 by Soft comfortable bed The beds provided just the right amount of firmness and hardness following a long days drive. There were plenty of outlets in the room to plug in electronic devices. Bathroom was large and well stocked. My family enjoyed our short stay and are extremely thankful to all of the staff of this beautiful hotel! August 11, 2013
Rated 5.0 out of 5.0 by Excellent I stay in a lot of hotels during the year and usually ones on this level. I love 5 star hotels but they are not always logical. I was so impressed with this Holiday Inn Express. The details were amazing! I had just stayed at the Holiday Inn Express-Palo Duro Canyon area and I was very disappointed. Not so with this hotel. I was truly amazed at the amazing staff, how clean the whole hotel was, the breakfast (for a quick meal of course). I really did not want to leave and I was on my way home! Thanks for caring about your customers and making your hotel just a little nicer just because.... August 11, 2013
Rated 5.0 out of 5.0 Great retreat from the road. Driving across country is grueling and tiring. Stopping at Holiday Express in always nice. Clean and comfortable rooms with soft pillows, quality mattresses and sheets make a huge difference. It's the small things that make a difference. Like high quality toiletries and even tissue papper. We always hit the pool first thing after checking in and that makes for a great wind down from the road as well as some needed excesize. The. A hardy breakfast and we are ready to go again. August 8, 2013
Rated 2.0 out of 5.0 by Bugs The hotel was nice and new however every morning I found beetles in the bathroom. I will not stay here again. August 5, 2013
Rated 5.0 out of 5.0 by Great Stay Would highly recommend this hotel. Feels brand new with really clean and fresh rooms. Shower was great; beds were great; decor was great! Everyone was friendly. Wish I could have stayed here longer. I will definitely come back. July 24, 2013
Rated 2.0 out of 5.0 by Not what you would expect for the $$$'s Notice the $$$'s yes, three figures for what I didn't think was quality service. I am at a Platinum level and was not recognized, no bottle of water, etc was presented. I received someone else's bill but the morning management fixed it rather fast. The pillows seemed hard, but the bed was nice. The place was noisy in the rooms, hall way noise and rooms next door. Although, Nice looking place though. I'll avoid this one in the future. I guess this is what you get when foreigners are running the afternoon/evening show. July 24, 2013
Rated 5.0 out of 5.0 by comfortable stay Hotel was very clean. Desk personnel were courteous and helpful. Bed was excellent....very comfortable! July 24, 2013
Rated 1.0 out of 5.0 by NOT a pet friendly motel My wife and I stayed at this motel becuase it was listed as pet friendly. However, when we checked in (after traveling all day) we were told we could not leave our two pet cats in the room while we went to dinner. Further, there is no room service offered at the motel. When we asked how we were supposed to eat dinner, we were told there were "several" restaurants in the area which would deliver food to the motel. I asked for recommendations and was given two for a pizza restaurant and one for a chinese food restaurant. If the motel is not interested in serving people with pets then they should not list themselves as pet friendly. July 14, 2013
Rated 4.0 out of 5.0 by great location, over-priced My associate & I stay at this hotel 4 to 5 times per year, booking 2 rooms per stay. The location is great for our trips from Calif. to Texas. The hotel itself is well appointed and comfortable. The front desk seems to always be under staffed. I will have to find a different hotel though, since the price has gotten so high. If it wasn't for the rewards program points I would be able to stay there at all. I'm disappoint because I do like the hotel. June 29, 2013
Rated 5.0 out of 5.0 by Texas Visit Due to car troubles we had to stop early and stay in Amarillo. This Holiday Inn Express was a welcome surprise. Everything about it was wonderful from the location to the staff to the food and the room. We will definitely stay here again if we are back in Amarillo. June 28, 2013
Rated 5.0 out of 5.0 by Make specific plans to stop and stay at this hotel during travel. It is that good! See review title. Really like the fact this is a pet friendly hotel and it is kept to the highest standards. June 22, 2013
Rated 5.0 out of 5.0 by We stayed while going and returning to Colorado It was a great stay, the staff was friendly and the rooms were neat and roomy. The dining area was also very nice. We will definitely keep this hotel in mind on any return trips through Amarillo June 20, 2013
Rated 5.0 out of 5.0 by Awesome Stay This HIE is one of the best at which I have stayed. Excellent service and great room. June 19, 2013
Rated 5.0 out of 5.0 by We enjoy staying at the Amarillo HIE My wife and I have stayed at this hotel an several occasions and we certain like the location and all the kindness of the staff. June 18, 2013
Rated 5.0 out of 5.0 by great experience everything was great except beds were Very Hard, other than that it was ok. June 17, 2013
Rated 5.0 out of 5.0 by Good clean comortable facility Great staff, clean rooms and facility. Hard to locate using internet mapping service. June 10, 2013
Rated 4.0 out of 5.0 by Nice Great staff, comfortable rooms. Close to airport and interstate. June 4, 2013
Rated 5.0 out of 5.0 by High Quality as expected from Holiday Inn Express Easy location to get to. Was up to the High standards I have come to expect from Holiday Inn Express. would recommend to anyone. June 1, 2013
Rated 5.0 out of 5.0 by Check-in The fastest check in I have ever had. It was only a minute from the time I walked throught the doors till I had my key and in my room. May 28, 2013
Rated 4.0 out of 5.0 by Nice but more expensive than necessary. The facility is clean and appears new. The staff were friendly and efficient. However, we stayed at Holiday Inn Express as we drove across the U.S. and back, and this was the most expensive night. I'm not sure why that should be the case in the middle of nowhere (i.e., the Texas Panhandle). May 27, 2013
Rated 5.0 out of 5.0 by Great stay Hotel has very nice! One the the best holiday inn express that I have stayed at May 19, 2013
Rated 5.0 out of 5.0 by Perfect stay Hotel had everything we needed and it was comfortable and clean. May 13, 2013
Rated 5.0 out of 5.0 by Right on the River Walk!! Hotel was great and right on the River Walk, out the back door of the hotel!! May 12, 2013
Rated 5.0 out of 5.0 by The Best I stayed in (3) other Holiday Inn Express on my vacation. The other three should take lessons, clean, courteous,helpful and very accommodating. May 7, 2013
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