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Rated 4.8 out of 5 by 461 reviewers.
Rated 5.0 out of 5.0 by Best Location We've Stayed At When I first saw the picture for this location online, I felt it was going to be misleading. I just knew the photos were just corporate images and too good to be true. I was so wrong. The posh, contemporary interior is beautiful and calming. I love the water feature in the lobby/ breakfast area. The blue/ teal/ gray color sceame is very relaxing. If this is a new concept for Holiday Inn Express, I approve! This was our first night of our road trip vacation and we chose this hotel because of it's west location as we were headed to Colorado. I accidentally booked a handicap room, but the room was so big, and welcoming I decided not to change it. It was nice to see the accessibility these hotel chains are offering for those with limited mobility. Having grown up with a parent who was a quadriplegic and we had seen our fair share of "accessible rooms" in the 90's, this is a wonderful location that offers great accommodations for those with limited mobility. I know my dad would approve. The rooms are spacious and comfortable. My husband loved the TV in the bathroom (every guys dream). We booked another night later in the week for our return trip, in a regular room, just because we liked this location so much. Can't wait to stay again. The staff was very help and welcoming. We were offered refreshments immediately and were quickly checked in. Breakfast had a lot of choices. It's great for couples, families, and business. October 28, 2014
Rated 5.0 out of 5.0 by Exceeded Expectations When I first saw the picture for this location, I felt it was going to be misleading. The posh, contemporary interior is beautiful and calming. We stayed here twice in one week as our midway point on during our vacation road trip. The rooms are spacious and comfortable. Although we were placed in a room with double beds, the room was comfy and we were able to relax after long hours on the road. We will definitely book here again the next time we need to stay in the area. The staff greeted us and offer refreshments immediately. They were even offered to help when it appeared I had lost my debit card. It was just after 10PM and we had been on the road for 6+ hours. We were tired and the staff was quick to get us checked in and to our room. The location is off the main road a ways, but the area appears to under development. October 28, 2014
Rated 5.0 out of 5.0 by Clean and Modern This was my second stay and enjoyed the stay very much. We will be back. October 27, 2014
Rated 5.0 out of 5.0 by Wonderful stay Enjoyed my stay at this location so much that I made sure that I stopped in Amarillo so I could stay at this location on my way home. Great location, beautiful décor, spacious business center, useable fitness center, Free breakfast that you could taste. Stayed on 1st and 3rd floors both top notch rooms comfortable and quiet. Enjoyable happy hour for all guest. Best asset is Sam the receptionist, Will brighten your day if she is on duty when you check in. She should be training all the receptionist for the company it would certainly be a plus for all locations. October 26, 2014
Rated 5.0 out of 5.0 by Comfortable bed, clean hotel, helpful and friendly staff When we drove up and parked we clould tell by the briveway and tiled walkup this was no average Holiday Inn. And once inside our first impression was confirmed. When I had problems in the business center two of the staff, including the manager on duty were right there to help with my problems. this would be a good place to send Express personnel to see how a good hotel is run. October 23, 2014
Rated 5.0 out of 5.0 by great stay love IHG, it is always comfortable, I always get a good night sleep October 23, 2014
Rated 5.0 out of 5.0 by Great Staff! The Hotel Manager and Staff are excellent host and would highly recommend this facility to the business traveler as well as the guest who is passing through for pleasure reasons. October 22, 2014
Rated 5.0 out of 5.0 by Great Hotel Enjoyed my stay at the Amarillo West and appreciated the friendly staff, the excellent service and the high quality of the furnishings from the lobby to the linens in my room. Thanks so much, I hope to stay at your hotel again. October 21, 2014
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