Rated 4.8 out of 5 by 392
Rated 4.0 out of 5.0 by JMuniz Nice and Simple
This stay was not that memorable. That is a GOOD thing. It means everything was smooth and we had no complaints. Nice breakfast, enjoyed the pool, room was what we expected. Thank you Amarillo for no bad memories.
August 29, 2014
Rated 5.0 out of 5.0 by js_traveler Excellent Hotel - Will be coming back
I am always looking for newer hotels because they are usually cleaner and have great staff. This hotel fits the bill, and I loved staying here. We had trips planned in August and October, and after our first stay, I'm excited to come back and stay again.
The staff is extremely friendly. Everyone I met had a smile on their face and was very welcoming. I don't think I've met a friendlier staff than at this hotel. Great job with your hiring and training!
Breakfast was average for a holiday inn express. There was nothing wrong with it, it just didn't stand out for any reason either.
I wish there was better bathroom lighting. I've noticed that this is the standard for lighting now in the Express, and trust me, as a female it is hard to put on makeup in low light. :) If I could change anything about this (and all other express hotels) it would be your bathroom lighting.
Other than that - great job Amarillo West - Love your hotel and looking forward to coming back!
August 28, 2014
Rated 5.0 out of 5.0 by partymaster Best Little Hoilday Innn Expree in Texas
I have not ever been this impressed with a Holiday Inn Express. The Staff is awesome! Well dressed, very proficient in their positions, extremely friendly, courteous and ready at anytime to help in any way. The management, professionally dressed and will do anything within reason for a guest. Excellent place to stay!
August 27, 2014
Rated 4.0 out of 5.0 by cmroberts13 Stayed several times
I have stayed at this hotel several times and never have had problems. My kids enjoyed the tv in the restroom and the water fountains in the lobby and breakfast room. The breakfast has freshly made pancakes, which they liked better than the standard waffle at other hotels. Only con, the walking space between the bed and furniture is quite small. I found this to be in all of the rooms that I have stayed in at this hotel. The staff is nice and check in was easy. I was greeted as a Reward Member, but this hotel never offers me a welcome bag or bonus rewards points. The social hour is only Monday through Thursdays.
August 26, 2014
Rated 5.0 out of 5.0 by Texas Business Traveler Great Hotel Experience!!!!
The Holiday Inn Express – Amarillo West location provided us with a GREAT hotel experience! They went above and beyond to make sure that my family’s stay with them was fun and relaxing! They have a excellent staff that knows what customer service is all about and really makes you feel welcome! The rooms were very clean and even had enough space so that the family didn’t feel cramped in the room! The breakfast and pool areas were great and met all our needs! The hotel is in a great location, close to everywhere we wanted to go in Amarillo!
On business or for vacation, I would recommend this hotel to anyone needing to stay in Amarillo!
August 23, 2014
Rated 5.0 out of 5.0 by Weibull Best Holiday Inn Express Ever!!!
I am a Pltinum member and as such I stay at Holiday Inn Express (HIE) hotels constantly, and all across the country. I can honestly say that this is the best HIE I have ever stayed at!!!
I am also a priority member of another major hotel chain, and this hotel is even better than some of those I have stayed in.
If you are in Amarillo, this is the place to stay.
August 22, 2014
Rated 5.0 out of 5.0 by Patrick7750 Great Stay
Very good stay. Large room, well appointed. Equipped with mini frig, coffee area with its own sink and microwave. This is a well maintained and conformable hotel, with easy access.
August 22, 2014
Rated 5.0 out of 5.0 by rayray40 Clean room
The room was clean. The staff was nice. The only downside is walls are thin. Would stay here again.
August 22, 2014