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Rated 4.8 out of 5 by 381 reviewers.
Rated 5.0 out of 5.0 by Best Ever! This is the nicest Holiday Inn Express I have ever stayed at! I was pleasantly surprised. My stay was for three nights for business. Property was very clean, friendly staff, comfortable and quiet room. I travel for work, so stay at alot of hotels! August 2, 2013
Rated 5.0 out of 5.0 by Great management I had a minor situation and the manager more than corrected the problem. They truly care about the Customer there. I recommend. July 30, 2013
Rated 5.0 out of 5.0 by Would definately Recommend Very clean, comfortable and friendly. The only issue I had was parking. I always had to park in the back (well lit) and I didn't necessarily like that when it rained. The parking lot developed small pools of water and my feet got soaked. I would nonetheless return. Stayed there for a week and it was consistently nice. July 30, 2013
Rated 5.0 out of 5.0 by Room and Breakfast Room was wonderful - clean, comfortable and lots of room. Breakfast was really good - attendant was one of the best we have ever encountered. She is a great asset to the company! July 30, 2013
Rated 5.0 out of 5.0 by vacation We loved the hotel. It was beautiful. What a wonderful place to stay. July 29, 2013
Rated 5.0 out of 5.0 by Forgotten clothes held and returned We enjoyed the VERY comfortable room and beds. I especially enjoyed the extra night-time reading lamp that was flexible. We did forget our clothes in the closet and didn't remember them until that night at Red River. Staff had tried to contact us but I had left our home number. The clothes were in storage upon our return. Very thankful for the honest and caring staff. Will be sure to stay here the next time we are in Amarillo. July 28, 2013
Rated 5.0 out of 5.0 by Outstanding in every way We were travelling from Oklahoma to Colorado Springs. Initially we had looked at staying in Dumas, TX, but the prices were ridiculous. So we decided to stay in Amarillo, having more choices. So glad we did. Great beds, towels, service, everything. Kids really enjoyed the do it yourself pancake maker. They made great pancakes. We had 2 rooms. Only minor negative was the tvs in the bathrooms did not work. Not sure if they were hooked up for cable service, but we don't need tvs in the bathroom. July 28, 2013
Rated 4.0 out of 5.0 by Nice hotel The hotel was clean, new looking and the front desk was very helpful providing direction to eat out. I would stay here again. July 28, 2013
Rated 5.0 out of 5.0 by Great all around experience. The room was excellent, clean and inviting. Very comfortable bed and everything was clean and crisp. The staff I had contact with were terrific and even our picky 4 year old found something for breakfast. July 28, 2013
Rated 5.0 out of 5.0 by very comfortable and clean room The staff make us feel welcome! Your breakfast had a good selection. The bed and room and clean and tidy. July 26, 2013
Rated 5.0 out of 5.0 by Incredible modern vibe and extremely relaxing atmosphere. The staff was very welcoming and professional. Our room was very modern, unlike any other hotel experience within this price range. Beds extremely comfortable; my kids enjoyed the pool and hot tub. Great job. We will definitely be back! July 25, 2013
Rated 5.0 out of 5.0 by Great stop over on way to Colorado It was hard to believe this property was almost 2 years old, it looks brand new. The staff was very friendly and the room was great. The location on the west side of town is near several nice places to eat after a long day of driving. Would try to stay hear again next time I pass through Amarillo. July 24, 2013
Rated 5.0 out of 5.0 by A Cut Above Expectations I've stayed in several Holiday Inn Express hotels for both business and pleasure, but this facility is probably the nicest from my sample. In addition to the staff and amenities meeting the expectations one would has for the chain, the furnishings were a definite upgrade over the norm, rivaling what one might find in a more expensive hotel. Very nice spot. I recommend it for others. July 23, 2013
Rated 5.0 out of 5.0 by L Willis Very nice hotel. After breakfast we sat in lobby area and enjoyed the décor. Very nicely done. Very enjoyable stay. Close to good food, shopping, and movie theater. Easy to find. Highly recommend. July 19, 2013
Rated 5.0 out of 5.0 by EZrdr Enjoyed the stay, appears to be fairly new property so everything was in good condition. Convenient location. Noise from adjacent rooms a little bit much, but cant always blame the Hotel for that. July 17, 2013
Rated 5.0 out of 5.0 by Great Hotel, LOVED IT! This was the BEST Holiday Inn Express we've EVER stayed at. Loved the upscale décor and modern 21st Century appointments. TV in bathroom, ample plug in and recharge points were appreciated with 4 travelers all needing to "plug-in" after a day in the car, we needed extra plug in points. The clean and comfortable beds, bathroom and overall soothing and comforting environment was appreciated! Thanks! Rgds, 4 weary travelers The Mastor Family July 16, 2013
Rated 5.0 out of 5.0 by Superb new Holiday Inn Express Beautiful hotel - brand new. The rooms are spacious and beautifully decorated without sacrificing comfort for beauty. Bed was fabulous esp after 8 hours of traveling. The bathroom was spacious with walk in shower - yea for someone finally listening to the traveler who has been begging for showers- not tubs. Bathroom lightening perfect for putting on makeup. Best of all is the flat screen TV in the bathroom.This is absolutely the best Holiday Inn Express I have ever stayed in. I hope that IHG continues to provide this type of quality in their new and remodeled hotels. I highly recommend this hotel for the one night stay traveler or those who plan to stay while. July 14, 2013
Rated 5.0 out of 5.0 by Great Hotel! Loved our stay! We travel through Amarillo about twice a year and will definitely stay here again. July 13, 2013
Rated 4.0 out of 5.0 by Half Way Home! Amarillo is our 1/2 way mark from Estes Park, CO to Dallas, TX . . . we stayed here on our way out and enjoyed our stay on the way back home. The staff was friendly and helpful when we checked in and requested extra towels and a roll-away bed. Our room was very comfortable and our children found the tv in the bathroom a fun perk to watch while brushing their teeth! Breakfast was good ~ with everyone finding something to eat. The only change I would make would be to offer more fresh fruit options. We did use the pool/spa to help relax before going to bed . . . there were no towels available, but once asked from the front desk we received them. Great experience! July 12, 2013
Rated 5.0 out of 5.0 by best holiday inn express on trip to Vegas and back. We were on a road trip from Georgia to Vegas. Stayed at HIexpress everynight on the 10 day trip. This one was the best. All were great but this one shined the most!!!! Service was great, breakfast was great and it had a flat screen TV in the bathroom!!!! July 11, 2013
Rated 5.0 out of 5.0 by One of the Best HIEX out there! We have stayed at this property several times, when traveling out of town for supplies, doctor's visits or shopping from our small town only 2 hours away. The experience has been consistent each and every time: great staff, exceptional rooms and décor, as well as the added bonus of great and functional public spaces. The only thing they ever get average on, is completely beyond their control, and that's the same old boring free breakfast that corporate requires them to have available. It's about time IHG takes a long look at their direct competitor in this model, new-build Marriott Courtyards and addresses the food side of the business model. Other than that, this is one of the very best Holiday Inn Express & Suites you will find anywhere in the country. Don't care for the mundane free breakfasts - be sure to make the manager's reception in the evening... July 10, 2013
Rated 4.0 out of 5.0 by Very Nice Hotel Nice, clean comfortable room, however the room was smaller than expected (very narrow). Nice pool and spa. Small workout room, but good equipment. Breakfast was fantastic. Very friendly staff. I would definitely stay at this hotel again. July 10, 2013
Rated 5.0 out of 5.0 by Best Holiday Inn I have ever stayed in This has to be the best Holiday Inn I have ever stayed at and the price was incredible. I happened to be looking in one city and there were 6 Holiday Inns in the city so I started looking for location and price. This was the cheapest and the photos looked nice so I chose it. MAN was I BLOW away. Not sure why it was the cheapest but it had to be one of the best rooms I have ever been in plus the staff and breakfast were incredible on top of the room being great. It was a great surprise and I would recommend this place to anyone. July 9, 2013
Rated 4.0 out of 5.0 by Still a great place to stay This has been a staple location for my Amarillo trips for a couple years. Building is in great location close to food and entertainment. Building still appears brand new. Courteous staff and friendly. Great place. July 8, 2013
Rated 5.0 out of 5.0 by Large rooms, beautiful hotel Very beautiful newer hotel. Large, luxurious rooms with comfortable beds. Beautiful atmosphere, large breakfast area with variety of choices. Wonderful value for the money! July 7, 2013
Rated 5.0 out of 5.0 by Great stay nice location good rate Great stay great pick staff was all great food wasnincluded rate was below what I expected July 6, 2013
Rated 5.0 out of 5.0 by Good Stopping Point Very new, comfortable hotel with a friendly staff and well designed rooms. Excellent value. July 6, 2013
Rated 5.0 out of 5.0 by Great Stay in Great Place Wow! I know it is just a three lettered word, but truly accurate. Walking into the hotel, the guest is greeted by an awesome lobby and truly helpful and friendly desk clerks even though they were busy with dozens of people and all phones ringing. Our room was spectacular; everything was just perfect. The breakfast buffet had plenty to choose from and the pancake maker was a definite hit. Yes, yes, yes. We will be back. July 4, 2013
Rated 4.0 out of 5.0 by Quiet and clean Almost everything here is A plus plus. Hotel is away from highway, so it's quiet. Everything is clean and working. Bed is very comfortable. The heated pool even has a handicap lift! Hot tub is so relaxing. Breakfast very good, and nicely decorated room. Staff is friendly and helpful. Our only problem: the A/C swerved from too hot to too cool, which often happens in hotels. Even though there was a wall setting, our 72 went from 70 to 75, so kept waking up too warm or too cool. July 4, 2013
Rated 3.0 out of 5.0 by disappointed at check in I have stayed at this property last year on the same annual trip and had a wonderful experience so I made an effort to again book this site. Overall I enjoyed the room and stay but was very disappointed at check-in. All the other HI express I have stayed have greeted me politely and thanked me for being a priority member and offered at least some refreshments. At this check in we were hurried through, no eye contact, no greeting by name or anything. There was no one else but our party checking in and no phones ringing off the hook so I don't know why the rush and impersonal check in. July 4, 2013
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