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Rated 4.8 out of 5 by 441 reviewers.
Rated 5.0 out of 5.0 by Excellent Staff Angie was so wonderful to our family when we stayed at The Holiday Inn Express at the beginning and end of a road trip. She remembered our family upon our return which made our trip feel special. Her local food recommendation was spot on. The king studio suite was perfect for our family of 3 and the breakfast had a little bit of everything to suit our needs. I especially enjoyed the fresh fruit and my son enjoyed the pancake machine. July 4, 2013
Rated 5.0 out of 5.0 by Nicest Holiday Inn Nicest Holiday Inn Express we've ever stayed in, and we a essayed in several. July 2, 2013
Rated 4.0 out of 5.0 by Fantastic Room Beautiful hotel and room. Wasn't sure that I was in a Holiday Inn Express. Room was incredibly comfortable. Staff were pleasant but not as outgoing as at many other HIEs I have visited. Staff did not explain smart card keys which you don't realize until you are on the elevator and that you cannot merely push your floor button. (You have to wave the room key to get the floor button to light up). No recognition for IHG members. Breakfast staff appeared completely overwhelmed during the weekend service. June 28, 2013
Rated 5.0 out of 5.0 by Great Location Located right off interstate, easy to get to and around in the Amarillo area, close to several eateries, staff went out of their way to make us comfortable. Highly recommend this hotel as the place to stay in Amarillo, TX June 27, 2013
Rated 4.0 out of 5.0 Very Nice today gone tomorrow This is a smartly designed property. My first impression coming in the front door is that of a futuristic sea world. The lighting and wall surface are spectacular art. The trouble is Amarillo, Texas has very hard water. I give the water feature in the lobby about a year before calcium deposits destroy it for ever. The same fate is waiting for all the plumbing faucets and toilets. I give them about six years. I arrived in Amarillo about 6:30 PM and a wall of sand about a mile thick engulfed the car, followed by sparse rain storm. (All the sand turned to mud in a second) The wind from that storm whipped the building for most the night. My room on the top level of the building had a weak spot in the structure that squeaked along with every gust in the wind storm. So, Recommend this property you see it before its destroyed by calcium or collapses in a wind storm. P.S. They don't allow pets. June 26, 2013
Rated 5.0 out of 5.0 by Great Stay This is the second time this year that I have stayed at this Holiday Inn Express. Like the first time I was not disappointed at all. June 24, 2013
Rated 4.0 out of 5.0 by The breakfast service I as disappointed to find that more tan half of the food trays were empty when I arrived downstairs to eat due to all the people who were there for the Run for Color" event there. It would seem that the staff would of been more on top of the situation and restocked the empty trays as the rest of the hotel guest came down to eat. June 20, 2013
Rated 4.0 out of 5.0 by abuquerque trip Great front desk help...made great recommendations for dinner . Location was good with native American center directly across the street. Even if I had only been there on business it would have made for a very great way to unwind and learn more of our history June 19, 2013
Rated 5.0 out of 5.0 by Best in Amarillo This hotel is awesome! The staff really cares about your stay and truly wants to make sure you chose their hotel for your next stay. From the moment you walk in the door you are the most important person to them. I highly recommend this hotel to everyone that wants first class service. They are the best! June 18, 2013
Rated 5.0 out of 5.0 by Comfortable bed and great service! Staff was excellent; extremely helpful and knowledgeable about the local area. Would definitely stay there again. Highly recommend. June 17, 2013
Rated 2.0 out of 5.0 by Not What I have become accustom too. We were disappointed with our recent stay in the Amarillo Holiday Inn Express. Upon our arrival we were not greeted by the "usual friendly" desk staff. I had to ask to be waited on with no mention of "club status." The breakfast selections where not replenished the first morning of our stay... no fruit selection and only 3 cups of Yogurt where in the fridge. The "muffin" selection too were had literally 6 tiny muffins to choose from. Our room was not serviced during the day which I found to be very unusual. On check out when I ask for a receipt I was told we would be emailed one, again no mention of our "Priority Club Membership" Overall, the hotel did not meet our expectations and will not be my first choice during our next visit to Amarillo. Steve M. June 12, 2013
Rated 5.0 out of 5.0 by Service Everyone here was extremely nice and courteous. The staff bends over backwards for their guest. June 11, 2013
Rated 5.0 out of 5.0 by Excelente place to stay for leisure or bussiness This is a great hotel due to the cleanliness, comfort, bed, great location from restaurants and shops, Nice pool and Gym. Staff is always great!!! From Monday to Thursday they have happy hour snacks and free drinks,,,Excellent!! I would give a grade of 100% but I will give them 95%, the only CON is the internet velocity...It is pretty slow, every time I come here I do a Speed check and it is always bellow 700 Kbps that is very slow for this time, I have to download an upload lots of files due to work, I don't know if it's the server or your system, but after that Nice place to stay!! June 11, 2013
Rated 5.0 out of 5.0 by Beautiful Hotel Beautiful Hotel. Good quiet location. Rooms tastefully decorated, beautiful and clean. good breakfast. liked being able to do laundry during my stay. June 10, 2013
Rated 4.0 out of 5.0 by Great rooms I really liked staying here. It was comfortable and clean. Recommend Holiday Express every time. Only con is that some off the rooms were over priced. Overall, well done! June 8, 2013
Rated 5.0 out of 5.0 by Great service Great location and very friendly staff, the room is very clean and big, the beds are confort , we were driving to Vegas and that was a good choice to spend a night!!! June 8, 2013
Rated 5.0 out of 5.0 by Great hotel, great location We were vey pleased with our stay at this Holiday Inn Express. From the moment we arrived until our departure early the next morning, the staff was very friendly, helpful and caring. The rooms were large, clean, quiet and well appointed with comfy beds. We especially enjoyed the wine and beer social hour after a long day of driving. Since we were on our way to Denver, we really appreciated that this newer hotel is on the west side of Amarillo near many good restaurants and stores. June 6, 2013
Rated 5.0 out of 5.0 by Happy to Bed We drove from Southern California directly to Amarillo. After a good dinner at Famous Dave's, we retired to the room and went to sleep. There was no noise from outside the room and we had an excellent night of rest. June 3, 2013
Rated 5.0 out of 5.0 by Top rated service I stayed during some bad weather. The tornado sirens went off around midnight and there was heavy hail. All the cars in the parking lot were damaged some with broken windows. The manager, Mr. Barun had gone home earlier in the day but came back to the hotel when the sirens started to insure the safety of the guest. His own vehicle sustained hail damage as a result of returning to the hotel for the safety of the guest. Mr. Barun went above the call of duty to insure the safety and satisfaction of his guest. This is the only hotel I stay at when in Amarillo. I give it two thumbs up. June 3, 2013
Rated 5.0 out of 5.0 by Gorgeous hotel, amazing staff The hotel and rooms are new and very nice - comfortable bed, and the decor was very high end. The pool and hot tub were great; The staff was very friendly and helpful, and went above and beyond during a really bad storm/tornado warning to make everyone comfortable. I highly recommend this hotel. Only downside was no recognition for Priority Club - I usually get a bottled water or something - nothing here. Certainly not a big deal. June 3, 2013
Rated 5.0 out of 5.0 by The Best Holiday Inn Express This is, without a doubt, one of the best Holiday Inns we have visited. I would stay here again, in a heartbeat. It's clean, stylish and very comfortable. Stay here !! It's also close to many restaurants; very convenient. May 23, 2013
Rated 5.0 out of 5.0 by An unexpected treasure in the panhandle of Texas Having completed a three week tour to the Southwest, we found the Holiday Inn Express West in Ammarillo, Tx to be the best of all the Holiday Inns that we stayed at (12 in all). It's nearly brand new and offers the best value that we encounter! May 23, 2013
Rated 5.0 out of 5.0 by Comfortable Stay This is an excellent hotel! Friendly staff, very clean building, quiet surroundings. I reccomend it to any one! May 21, 2013
Rated 5.0 out of 5.0 by Excellent service and accomodations Very personable and professional service combined with a very comfortable room. May 21, 2013
Rated 5.0 out of 5.0 by Comfortable room, well maintained breakfast service Easy check in and friendly staff. The happy hour is a nice addition to a long drive kind of day. Restaurants nearby made our stay easy and very comfortable. Room was nice and stocked with all the necessary items. May 20, 2013
Rated 5.0 out of 5.0 by Relaxing Night Nice place with great features and restaurants in walking distance. May 20, 2013
Rated 5.0 out of 5.0 by Nice and new New, clean, roomy, modern and located away from the crowded city. Nice touch with the TV in the bathroom and reading lights at bedside. May 18, 2013
Rated 5.0 out of 5.0 by Great Room Bright lights and lots of plugs for phones etc. very clean. May 16, 2013
Rated 5.0 out of 5.0 by Modern look This was our first stay in a modern, sleek looking HI Express and it was most enjoyable. Fun to have a TV in the bathroom too! Loved the room and plan to stay here on future trips between IL and AZ. May 15, 2013
Rated 5.0 out of 5.0 by The best I was more than surprised by my stay at this particular HI Express. The room was great, the bed was the most comfortable I've slept in on the road and there were televisions in the restroom. Too bad I couldn't give this more than a 5. May 15, 2013
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