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Rated 4.8 out of 5 by 400 reviewers.
Rated 4.0 out of 5.0 by Nice and Simple This stay was not that memorable. That is a GOOD thing. It means everything was smooth and we had no complaints. Nice breakfast, enjoyed the pool, room was what we expected. Thank you Amarillo for no bad memories. August 29, 2014
Rated 5.0 out of 5.0 by Excellent Hotel - Will be coming back I am always looking for newer hotels because they are usually cleaner and have great staff. This hotel fits the bill, and I loved staying here. We had trips planned in August and October, and after our first stay, I'm excited to come back and stay again. The staff is extremely friendly. Everyone I met had a smile on their face and was very welcoming. I don't think I've met a friendlier staff than at this hotel. Great job with your hiring and training! Breakfast was average for a holiday inn express. There was nothing wrong with it, it just didn't stand out for any reason either. I wish there was better bathroom lighting. I've noticed that this is the standard for lighting now in the Express, and trust me, as a female it is hard to put on makeup in low light. :) If I could change anything about this (and all other express hotels) it would be your bathroom lighting. Other than that - great job Amarillo West - Love your hotel and looking forward to coming back! August 28, 2014
Rated 5.0 out of 5.0 by Best Little Hoilday Innn Expree in Texas I have not ever been this impressed with a Holiday Inn Express. The Staff is awesome! Well dressed, very proficient in their positions, extremely friendly, courteous and ready at anytime to help in any way. The management, professionally dressed and will do anything within reason for a guest. Excellent place to stay! August 27, 2014
Rated 4.0 out of 5.0 by Stayed several times I have stayed at this hotel several times and never have had problems. My kids enjoyed the tv in the restroom and the water fountains in the lobby and breakfast room. The breakfast has freshly made pancakes, which they liked better than the standard waffle at other hotels. Only con, the walking space between the bed and furniture is quite small. I found this to be in all of the rooms that I have stayed in at this hotel. The staff is nice and check in was easy. I was greeted as a Reward Member, but this hotel never offers me a welcome bag or bonus rewards points. The social hour is only Monday through Thursdays. August 26, 2014
Rated 5.0 out of 5.0 by Great Hotel Experience!!!! The Holiday Inn Express – Amarillo West location provided us with a GREAT hotel experience! They went above and beyond to make sure that my family’s stay with them was fun and relaxing! They have a excellent staff that knows what customer service is all about and really makes you feel welcome! The rooms were very clean and even had enough space so that the family didn’t feel cramped in the room! The breakfast and pool areas were great and met all our needs! The hotel is in a great location, close to everywhere we wanted to go in Amarillo! On business or for vacation, I would recommend this hotel to anyone needing to stay in Amarillo! August 23, 2014
Rated 5.0 out of 5.0 by Best Holiday Inn Express Ever!!! I am a Pltinum member and as such I stay at Holiday Inn Express (HIE) hotels constantly, and all across the country. I can honestly say that this is the best HIE I have ever stayed at!!! I am also a priority member of another major hotel chain, and this hotel is even better than some of those I have stayed in. If you are in Amarillo, this is the place to stay. August 22, 2014
Rated 5.0 out of 5.0 by Great Stay Very good stay. Large room, well appointed. Equipped with mini frig, coffee area with its own sink and microwave. This is a well maintained and conformable hotel, with easy access. August 22, 2014
Rated 5.0 out of 5.0 by Clean room The room was clean. The staff was nice. The only downside is walls are thin. Would stay here again. August 22, 2014
Rated 5.0 out of 5.0 by A amazing place to stay! I love this hotel. It is over and above what you would expect from a Holiday Inn Express. The rooms are beautifully appointed. The staff is extremely professional. And I could go on and on! If you stay in Amarillo, this is the place to stay! August 20, 2014
Rated 5.0 out of 5.0 by BEST HOTEL IN AMARILLO, TX Have trouble truly relaxing when you are staying at a hotel? Try this one…..You will NOT be disappointed! This is a new property that is just far enough off the beaten path that you are able to forget that you are staying in town. You don’t hear the traffic outside like you do at other places, but you still have everything that you might need within just a couple of minutes from your hotel. This makes your stay at this hotel truly special. The hotel has a beautiful lobby, free happy hour during the week and a staff that make you feel right at home. The rooms are very spacious, clean and decked out with all the extras for no additional cost! It doesn’t matter if you are staying just one night or a week, you will enjoy your stay at this location! August 19, 2014
Rated 5.0 out of 5.0 by comfortable beds and no noise. excellent in all aspects. easy accessability and great resturants in area. August 19, 2014
Rated 5.0 out of 5.0 by Nice place to stay This is a great new property close to lots of dining choices. It has a modern design. August 18, 2014
Rated 5.0 out of 5.0 by Comfortable bed and awesome service. Awesome Hotel , great stay and perfect place to relax after a long driving day. Beautiful room and amenities. August 18, 2014
Rated 5.0 out of 5.0 by Excellent! Loved this hotel! From the beautiful lobby with its waterfall and complimentary afternoon hor d'oeurvres, to the incredibly comfortable bed, this hotel exceeded my expectations. It was brand new, very clean, the staff was friendly, and the breakfast was good. I would definitely stay here again! August 16, 2014
Rated 5.0 out of 5.0 by Holiday Inn Express !!! WOW This Holiday Inn Express is a brand new property (I believe), and is premium-quality! This is not like any other Holiday Inn Express I have stayed at. it is Super-modern! and just amazing. TheThe floors are accessible only with your key, and the hotel was VERY quiet. The TV in the bathroom was actually used the most! One can catch up on news, etc. while getting ready. It is super-clean (like brand new clean), and ultra-modern. I actually felt like the room was a studio apartment that one might live in permanently. I would highly recommend this hotel . August 15, 2014
Rated 5.0 out of 5.0 by Nicely maintained hotel Well maintained, friendly staff. The TV in the bathroom was a nice touch so I can easily listen to the news and weather while getting ready. August 15, 2014
Rated 5.0 out of 5.0 by comfortable and clean I especially liked the complimentary happy hour snacks and drinks. It was such a comfortable lounge after a long day of travel and we enjoyed our visit very much. August 14, 2014
Rated 5.0 out of 5.0 by Fabulous hotel I have stayed at Holiday Inn Express hotels from Vermont to Washington to Arizona and this is absolutely the finest of them all. Decor and quality of maintenance is more in line with a top quality boutique hotel. Love the waterfall between the lobby and breakfast room. August 14, 2014
Rated 5.0 out of 5.0 by New and clean This is a new facility, which is large, clean, and has ample convenient parking. Highly recommended. August 12, 2014
Rated 5.0 out of 5.0 by one night stay service was great rooms were clean Breakfast was great overall our stay was very good and we would recommend this facility and stay here on our next trip through Texas. August 11, 2014
Rated 5.0 out of 5.0 by Clean and modern Very comfortable stay! I was in the city for business and would definitely stay here anytime I return. Staff was very friendly, room was clean, and common area was very open and relaxing. It was easy to work in my room with the nice desk area with all the outlets and computer hookups. Business center was easily accessible and user friendly. Included Happy Hour each night, with beer and wine and appetizers was very welcoming upon my return of a very long day. I would definitely recommend this hotel to anyone! August 11, 2014
Rated 5.0 out of 5.0 by Enjoyable stay Have stayed at this Inn several times and have always enjoyed it. August 11, 2014
Rated 5.0 out of 5.0 by road trip stop We were traveling across the country and wanted a stop at Amarillo. We choose this HIE property and we're glad we did! The hotel seemed brand new, modern, clean and very comfortable. It was fairly close to Cadillac Ranch (a place we wanted to visit) and not far from a Starbucks! It was very easy on and off the expressway. August 11, 2014
Rated 5.0 out of 5.0 by Great Decor The hotel has an excellent decor and is so uplifting immediately upon entering the hotel. The hotel staff was very efficient and friendly. The room was equally uplifting upon entering it and had excellent decor as well. Great variety of foods to choose from for the breakfast buffet. Last but not least, the coffee was great! August 10, 2014
Rated 5.0 out of 5.0 by Most beautiful HIE property This was the nicest and most up to date HIE express property Ive ever stayed at. Just beautiful. August 10, 2014
Rated 5.0 out of 5.0 by Great place to stay Front desk personnel were friendly and helpful. Room was clean and the bed was comfortable. Nice and quiet at night and the breakfast was tasty and filling. Would stay again if in the area. August 10, 2014
Rated 2.0 out of 5.0 by pooor service The initial arrival was that the ice machine on our floor was out of service, went to desk and was told to try the other floors, the first floor was also out of service, finally found one on the 3rd floor, Room was crowded, not a comfortable room. Breakfast was ok, but would not use this hotel again. August 7, 2014
Rated 5.0 out of 5.0 by Best bed I've ever slept in The bed was the most comfortable, similar to what you would expect in a high-end hotel. The hotel looked amazing with beautiful, very modern décor. I wish all Holiday Inn Express hotels were just like this one. August 7, 2014
Rated 5.0 out of 5.0 by Getaway This was a great stay for our us. The room was fantastic. Very clean establishment, definitely going to stay here again and really going to stay at other Holiday Inn Express on my other travels. August 6, 2014
Rated 5.0 out of 5.0 by A Gem in Amarillo This was an excellent property. The staff was seemed genuinely happy to be there. It was clean, smelled really good and certainly a bargain for the price! It was very well decorated, clean, bright and just a great place. August 6, 2014
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