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Rated 4.8 out of 5 by 480 reviewers.
Rated 5.0 out of 5.0 by EXCELLENT HOLIDAY INN This was a simple overnight stay, but important all the same as we were in the middle of a long raod journey. Hotel was brill! Clean / Tidy. Staff Excellent, Room very nice indeed. It certainly put many higher priced hotels to shame ! November 10, 2014
Rated 5.0 out of 5.0 by Courtesy, Cleanliness, and Atmosphere The front desk and service staff are welcoming and attentive. They seemed willing to assist at all times. The hotel common areas and guest room were immaculate, and the service staff should be complimented. The atmosphere of the hotel is great, and the complimentary beverages each afternoon offer a great opportunity for guests to socialize. Whether traveling for business or pleasure, this hotel is the place to stay in the Amarillo area. November 10, 2014
Rated 5.0 out of 5.0 by Lighting in the bathroom If there was one area I could recommend improvement it would be with the lighting in the bathroom. It was very inadequate when trying to get ready in the morning. November 9, 2014
Rated 5.0 out of 5.0 by Almost a 10 the TV channel numbers are funky at this place, but the hotel is clean, appears secure and the staff attitude is excellent. Plan to stay there again when in the area. Rate is higher than we paid elsewhere on our 1600 mile, 4 night journey, but also the best experience. November 8, 2014
Rated 4.0 out of 5.0 by Best Place to Stay in Amarillo I love the modern take on the Holiday Inn Express. We stayed here for our out of town baby shower. The staff were very helpful, the room pleasant, breakfast choices great, and the whirlpool tub / rain shower in the suite were just what the doctor ordered for this mom-to-be. Additionally, we missed breakfast by about 30 minutes, but the staff made sure my husband could bring his pregnant wife breakfast in bed. Absolute life saver! November 6, 2014
Rated 5.0 out of 5.0 by Beautiful and relaxing I stay a many hotels for business travel. This is one of the best hotels I've stayed at. The amenities are wonderful! If you are wondering if you should stay here, don't look any further. This is the place to stay. November 6, 2014
Rated 5.0 out of 5.0 by stunning! The interior design and furnishing of this property is stunning! I thought I'd already seen the most fabulous H.I. Express - wrong. This one is exquisite - from the lobby/breakfast room water feature to the elegant fabrics, flooring and wall coverings, to the lighting and furnishings! TV in the bathroom - delightful! KUDOS! to the design team! What a joy to stay in such a luscious environment! Reminded us of a 4-star New York City hotel! November 5, 2014
Rated 5.0 out of 5.0 by Great place to stay The room was very clean and comfortable. It has two tv sets, with one in the bathroom. Great service overall. I would definitely stay here again when visiting Amarillo. November 3, 2014
Rated 5.0 out of 5.0 by Fantastic Best hotel I have ever stayed at. We had an amazing time. Kids enjoyed the pool and I enjoyed the comfortable room. October 30, 2014
Rated 5.0 out of 5.0 by Great Hotel I really like this hotel, it is clean and comfortable. The staff is very nice and helpful. The decorations are beautiful. This is the only hotel I stay at when in Amarillo. My last stay I was greeted by a lady working the swing shift (I don't remember her name) she was very nice and gave the best customer service. October 29, 2014
Rated 5.0 out of 5.0 by 2nd Exceptional Week This is the second week this year I have spent at this facility. I always expect and generally receive excellent service. This facility exceeds that expectation. Great facility. Exceptional service. The welcome and subsequent service by Sam at the front desk is the very best I've had anywhere for quite some time. The personal service in the dining area for breakfast was again exemplary. Kudos to the whole crew. I look forward to my next stay. October 29, 2014
Rated 5.0 out of 5.0 by Best Location We've Stayed At When I first saw the picture for this location online, I felt it was going to be misleading. I just knew the photos were just corporate images and too good to be true. I was so wrong. The posh, contemporary interior is beautiful and calming. I love the water feature in the lobby/ breakfast area. The blue/ teal/ gray color sceame is very relaxing. If this is a new concept for Holiday Inn Express, I approve! This was our first night of our road trip vacation and we chose this hotel because of it's west location as we were headed to Colorado. I accidentally booked a handicap room, but the room was so big, and welcoming I decided not to change it. It was nice to see the accessibility these hotel chains are offering for those with limited mobility. Having grown up with a parent who was a quadriplegic and we had seen our fair share of "accessible rooms" in the 90's, this is a wonderful location that offers great accommodations for those with limited mobility. I know my dad would approve. The rooms are spacious and comfortable. My husband loved the TV in the bathroom (every guys dream). We booked another night later in the week for our return trip, in a regular room, just because we liked this location so much. Can't wait to stay again. The staff was very help and welcoming. We were offered refreshments immediately and were quickly checked in. Breakfast had a lot of choices. It's great for couples, families, and business. October 28, 2014
Rated 5.0 out of 5.0 by Exceeded Expectations When I first saw the picture for this location, I felt it was going to be misleading. The posh, contemporary interior is beautiful and calming. We stayed here twice in one week as our midway point on during our vacation road trip. The rooms are spacious and comfortable. Although we were placed in a room with double beds, the room was comfy and we were able to relax after long hours on the road. We will definitely book here again the next time we need to stay in the area. The staff greeted us and offer refreshments immediately. They were even offered to help when it appeared I had lost my debit card. It was just after 10PM and we had been on the road for 6+ hours. We were tired and the staff was quick to get us checked in and to our room. The location is off the main road a ways, but the area appears to under development. October 28, 2014
Rated 5.0 out of 5.0 by Clean and Modern This was my second stay and enjoyed the stay very much. We will be back. October 27, 2014
Rated 5.0 out of 5.0 by Wonderful stay Enjoyed my stay at this location so much that I made sure that I stopped in Amarillo so I could stay at this location on my way home. Great location, beautiful décor, spacious business center, useable fitness center, Free breakfast that you could taste. Stayed on 1st and 3rd floors both top notch rooms comfortable and quiet. Enjoyable happy hour for all guest. Best asset is Sam the receptionist, Will brighten your day if she is on duty when you check in. She should be training all the receptionist for the company it would certainly be a plus for all locations. October 26, 2014
Rated 5.0 out of 5.0 by Comfortable bed, clean hotel, helpful and friendly staff When we drove up and parked we clould tell by the briveway and tiled walkup this was no average Holiday Inn. And once inside our first impression was confirmed. When I had problems in the business center two of the staff, including the manager on duty were right there to help with my problems. this would be a good place to send Express personnel to see how a good hotel is run. October 23, 2014
Rated 5.0 out of 5.0 by great stay love IHG, it is always comfortable, I always get a good night sleep October 23, 2014
Rated 5.0 out of 5.0 by Great Staff! The Hotel Manager and Staff are excellent host and would highly recommend this facility to the business traveler as well as the guest who is passing through for pleasure reasons. October 22, 2014
Rated 5.0 out of 5.0 by Great Hotel Enjoyed my stay at the Amarillo West and appreciated the friendly staff, the excellent service and the high quality of the furnishings from the lobby to the linens in my room. Thanks so much, I hope to stay at your hotel again. October 21, 2014
Rated 4.0 out of 5.0 by Nicest HIE we've encountered This is the most stylish Holiday Inn Express we've stayed in. The lobby is light and airy with a soothing waterfall feature and good-looking furnishings. The desk attendants made us feel very welcome and told us about the evening snacks and beverages. Our room was very attractive with teal and dark gray walls. The beds were extremely comfortable with good mattresses and several firmness choices. The bathroom was nice and roomy with lots of amenities. We didn't use the TV in the bathroom, but some might like it. Liked the key cards that you press against the lock to open the door and operate the elevators. Only a few minuses: TV too loud in breakfast room (use closed-captioning?); orange juice very watery, and platform beds are shin-bruisers. Need bumper guards on them. All else excellent. October 21, 2014
Rated 5.0 out of 5.0 by Wonderful hotel! The rooms look like a high end hotel and they are super comfortable. The staff was extremely friendly and attentive. The breakfast was generous and filling. Holiday Inn Express will now be my first choice in hotels. October 21, 2014
Rated 5.0 out of 5.0 by WONDERFUL !!! This was my first time to stay at the Hotel, but will be the only place for me when in Amarillo. I did not get to partake in breakfast due to my medical procedures. EVERYTHING about the room, amazing staff, comfort, cleanliness and service was superior. From the moment I entered the lobby with the relaxation waterfall until I checked out was fantastic. October 20, 2014
Rated 5.0 out of 5.0 by Felt like I was staying a High End Spa Resort Great hotel. The room was sumptuous in its furnishings. I really enjoyed using the roll out desk. I was able to place the desk anywhere in the room which was marvelous since this was a business trip. The bathroom was beautiful and the vanity was the correct height for this short person. The only tiny comment - the lighting in the bathroom was a bit on the low side and I had some difficulty in putting my make up on. Other than that, everything was perfect. I will be returning and staying at this location. October 20, 2014
Rated 5.0 out of 5.0 by Oasis in the panhandle We stayed here for just a quick sleep during a long drive. The front desk staff could see we where tired and got us in our room right away. Updated and modern room with great amenities. October 20, 2014
Rated 5.0 out of 5.0 by Super employees IHG hotel properties should take note of how everything is sone at this location. All staff members are always polite and caring. I look forward to all my nights spent at this location. It makes being away from home easier to deal with. I tell everyone traveling that this is best property to stay at while in Amarillo Tx. All others are OK at best. Of course Mr. Varroommmm is outstanding. He knows who he is. October 20, 2014
Rated 5.0 out of 5.0 by Jib79 Best hotel in Amarillo. They always are so friendly and nice!! October 18, 2014
Rated 5.0 out of 5.0 by Great Place to Stay I found the decor to be fantastic. The room and staff were also fantastic. The social hour added to the excellence of this hotel. I will stay here again. October 17, 2014
Rated 5.0 out of 5.0 by Great hotel Clean, spacious rooms. Very friendly staff! Awesome breakfast! Always enjoy my stays here. October 17, 2014
Rated 5.0 out of 5.0 by Passing through, and now will return. I have never had such an enjoyable stay at any hotel. Only stayed one night, but slept as well as at home. Staff was great, and all aspects of building were better than expected. Place looked brand new, but it is not. October 17, 2014
Rated 5.0 out of 5.0 by this is a luxurious Holiday Inn Express When you walk into the lobby and see the sleek and modern decor, you have a very good inkling that this is going to be a good stay. The room was very tastefully decorated and very clean. I loved the TV in the bathroom....what a nice touch! The staff was friendly and welcoming and always asked if there was anything else we needed. The breakfast was fresh with lots of choices and all in a very pleasant and modern space. We spent 28 consecutive nights traveling and spent 14 of those at Holiday Inn Express locations. I would rate this property as my favorite!!! October 16, 2014
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