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Rated 4.8 out of 5 by 741 reviewers.
Rated 5.0 out of 5.0 by Great Service Everytime I stay here I am greeted by the friendly staff. They ensure that their customer's needs are taken care of. I will plan on returning when I'm back in town. October 8, 2015
Rated 5.0 out of 5.0 by Breakfast too late for us old folks We love to stay at Holiday Inn Express hotels, but most make the breakfast available too late to fit my style. My wife and I are early risers and like to leave on the road at the break of dawn, so starting breakfast service at 7:00 AM is just too late. Breakfast should be ready by 5:30 AM 7 days a week. October 8, 2015
Rated 5.0 out of 5.0 by Awesome rooms and services Great clean and safe hotel. Recommended for everyone. A must stay. October 7, 2015
Rated 5.0 out of 5.0 by New, Modern, Clean and Comfortable I enjoyed the hotel in Amarillo. I especially loved having a television in the bathroom to watch while relaxing in the bath!! Ms. Priscilla was on duty when I checked in. She was very professional, friendly and welcoming. October 3, 2015
Rated 5.0 out of 5.0 by Home away frrom home I have stayed at this property as much as my home, and the people here make me feel like i am at home. Never a queston of cleanliness or accomodating, its perfect. The beds are very comfortable and the service beyond compare. October 2, 2015
Rated 5.0 out of 5.0 by Best In Amarillo The staff are always professional, courteous, and accommodating!! The rooms are very clean and I enjoy staying here while on business away from home!! October 1, 2015
Rated 5.0 out of 5.0 by Best Hotel in Amarillo, TX I was raised in Amarillo, TX, but now live in Dallas area, I travel back to Amarillo for business and family and have stayed in a lot of the franchise hotels in the Amarillo area, I can tell you that Holiday Inn Express west in Amarillo is not only the best Hotel, it is the best hotel for the money. I can stay at another chain, costs more and no breakfast and they do have a very good breakfast bar, ( Eggs, Bacon, Pancakes, Biscuits, Gravy, Fresh fruit, yogurt, Cereal, milk Juice etc..) and that other chain, well their Customer service is clearly not as good either as Holiday Inn Express West. I hope they never change, I have found a clean , quiet, friendly place to lay my head down after a long trip. If you couldn't tell by now I highly recommend this Hotel. Give it try next time your in Amarillo. As I stated , I was raised in Amarillo and this hotel is only one on a very , very short list I would recommend in Amarillo. They Top My List. Happy travels everyone. October 1, 2015
Rated 5.0 out of 5.0 by The Best Staff and the Best Beds! I travel a lot. No really, I've been out-of-town every week this year save 4 or 5 and its now the beginning of October, and I really miss the Holiday Inn Express Amarillo West when I'm not in Amarillo. I'm a pretty laid back traveler, but I do appreciate high quality when I see it and HIE Amarillo West has it in spades. It starts with the extra effort the staff makes to make you feel welcome each time you walk through the door. Pricilla, the assistant manager, recognizes guests by name often after only meeting them once! She and Varun, the manager, and all the rest of the staff here will do everything they can to make your stay the best it can be. Not that everything is always perfect, but on the rare occasions that something has been wrong, like a microwave in my room that would go on by itself and finally would not shut off unless the door was open, the staff has always quickly put it right. (In that case they came up, right away took the possessed microwave away and brought me a perfectly normal one.# I could go on and on about the staff, but I’d be remiss if I didn’t also mention the beds. The beds at the HIE West Amarillo are, hands down, the best hotel beds I’ve slept in and I’ve stayed in some hotels that should have had better beds #4-5 star hotels) but didn’t. The only bed I sleep better in is my own at home. So if your travels are going to take you to Amarillo, take my advice, DON’T STAY ANYWHERE ELSE! But book early, HIE Amarillo West is often sold out of rooms if you wait until the day of check in and often you need to book much earlier during the summer. October 1, 2015
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