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Rated 4.8 out of 5 by 400 reviewers.
Rated 5.0 out of 5.0 by Great stop in Amarillo! Very clean and modern hotel. Met our expectations before and so we have stayed again in this location. Desk and employees were very nice and helpful! Prices are very reasonable and accurate. Breakfast is always an opportunity for some improvement in terms of variety and healthier options. August 4, 2014
Rated 5.0 out of 5.0 by front desk Friendly front desk staff, both evening and morning. August 4, 2014
Rated 5.0 out of 5.0 by Best Place in Amarillo If you are going to Amarillo stay at this place, Varun and his employees are great and offer fantastic hospitality. Word has gotten out as to the quality of the hotel and service so it is getting where property is occupied more and more. I am extremely picky where I lay my head at night and this is the place for me. August 4, 2014
Rated 5.0 out of 5.0 by Good Hotel, Great Service Checked in late at this Hotel in Amarillo and Mrs. Dawn, the duty manager did a great job taking care of us. She went well beyong my expectations in service and caring August 4, 2014
Rated 5.0 out of 5.0 by Great Experience Would highly recommend this location. Very friendly front desk despite late night arrival. Accommodations exceeded expectations! Easy access to I-40. Will stay again on next trip! August 2, 2014
Rated 5.0 out of 5.0 by best holiday inn express we've experienced in last 12 month great hotel and staff only improvement would be breakfast.....eggs are lousy, must be powdered!! August 1, 2014
Rated 5.0 out of 5.0 by Amazing !! VC and his team does a great job!! Keep up the good work !! July 31, 2014
Rated 5.0 out of 5.0 by Great property and a great staff... The front desk staff and the MOD went above & beyond! July 31, 2014
Rated 5.0 out of 5.0 by Great all-around experience We selected this hotel based on the HI reputation and reasonable (but not great) price. July 31, 2014
Rated 5.0 out of 5.0 by Great hotel beautiful rooms the room was first class, the beds were comfortable, the staff was very helpful and pleasant. Loved staying the night here and will do it again whenever I come to Amarillo. Close to lots of things to do and see too. July 27, 2014
Rated 5.0 out of 5.0 by New, modern decor. Comfortable beds & spacious bathroom Spent the night here on a long cross-country road trip. Hotel was quiet (far enough from I-40 to be quiet, but easy off/on to I-40 and bed was very comfortable. Staff and amenities were excellent. As a former road warrior, I found this hotel refreshing. July 27, 2014
Rated 5.0 out of 5.0 by Great room; great staff Will definitely return. Very clean overall. Comfortable sleeping. I have no image to upload. July 27, 2014
Rated 5.0 out of 5.0 by On the road to Chicago We were on our way to Chicago and just staying 1 night. Found our room clean, beds comfortable, room faced main parking lot but was quiet (3rd floor). Easy access to I-40. Desk employee was friendly and made us feel welcomed. July 26, 2014
Rated 5.0 out of 5.0 by great service The two girls that worked went out of their way to please us. They were the best help one could have. Of all the nights we spent in hotels over 100 a year this was the the best one we stayed at. July 25, 2014
Rated 5.0 out of 5.0 by Continues to be excellent We started coming here when they first opened and it still is a very nice property. I hope they keep up their commitment to their guests. July 25, 2014
Rated 5.0 out of 5.0 by A very nice Holiday Inn This hotel appears brand new. It is clean the rooms are large and very clean. The breakfast is the standard Holiday Inn Express fare, but that being said... I have had A LOT of Holiday Inn breakfasts. July 25, 2014
Rated 5.0 out of 5.0 by Very nice hotel It's a great hotel to stay at. Very family friendly. July 25, 2014
Rated 5.0 out of 5.0 by great service and clean rooms The room was so clean and the Talent did a great job every day. The hotel was clean and staff friendly, we always stay there when we come into town. Food was great as well. July 24, 2014
Rated 5.0 out of 5.0 by Stop over on the way to Colorado Great night. Grand kids enjoyed the pool and the elevator. Breakfast was great. Very accommodating staff. July 23, 2014
Rated 5.0 out of 5.0 by Great Staff - Very Consistent I have stayed in this hotel for approximately 5 times and the staff is consistently friendly and helpful. The hotel has always been clean. I rarely eat the breakfast but when I have it has been excellent. Highly recommend this hotel. July 23, 2014
Rated 4.0 out of 5.0 by Good stay in Amarillo Not the best managed hotel but it is reasonably new and very clean. Breakfast is better than most. Front desk is the area where they need to most help. 20+ minutes to check in and the woman checking everyone in kept answering the phone. She was just simply rude to the folks that were calling and kind of thought it was funny or at least projected that. She did not have enough sense to realize that she was making everyone very uncomfortable. Great Mexican Restaurant down the street. July 23, 2014
Rated 5.0 out of 5.0 by Best hotel in entire chain! Stayed in many IHG properties across the country, this location is the best! Clean, modern, comfortable rooms, just what is needed after a long road trip. Stayed here twice and will stay here again to and from our seasonal trips to the mountains. July 22, 2014
Rated 5.0 out of 5.0 Great Place to Stay! HI Express is in an excellent location, close to eating, but away from the freeway. Great Interior Décor. July 21, 2014
Rated 5.0 out of 5.0 by Will stay again Staff was great! Beds were comfortable. Hotel was clean. Overall it was a great experience. July 21, 2014
Rated 5.0 out of 5.0 by Great Service and relaxing overnight stay Extremely courteous staff working with a high volume of young softball players and families made the place enjoyable and clean. The local areas were always cleaned immediately, food was available, and staff always cheerful. A very pleasant overnight stay on the road after a long day driving. Anyone traveling through Amarillo should seriously consider stopping here as a nice oasis in the southwest. It is marked in our books as a return destination when traveling through here again. July 19, 2014
Rated 5.0 out of 5.0 by New look for Holiday Inn Express The new look was unexpected, very upscale for Express experience July 19, 2014
Rated 5.0 out of 5.0 by Modern comfort This Holiday Inn Express is really quite wonderful. Very updated look that feels like it is 2014 and not the 90s when you walk in. The room is very comfortable and spacious and the bathroom was excellent. My bathroom had its own television! I really enjoyed staying here and would recommend to others passing through Amarillo like I was. The breakfast was just ok - edible but nothing special. Overall, an excellent hotel. July 18, 2014
Rated 5.0 out of 5.0 by Great Hotel This is my first time at this hotel and I could be happier. Staff was friendly, room was clean and very comfortable. I will stay here again. Thank you July 17, 2014
Rated 5.0 out of 5.0 by First-class accomodations and service Dawn and the other front desk personnel were friendly, inviting and professional. My wife and I were very impressed with the quality of the overall appearance and accomodations provided at this Holiday Inn Express. July 17, 2014
Rated 2.0 out of 5.0 by Stay Somewhere Else! This was a very disappointing experience. Angie, who checked us in was not only rude to us, but also to the people who showed up behind us without a reservation and wanting a room. As a platinum member, I chose to receive the Welcome Bonus Points, but they have not been awarded. My kids used the pool, but there weren't any towels on the rack. When I came to the front desk to ask for towels, the girl assured me there were towels at the pool. I insisted there weren't and asked for 2 towels for my kids. Instead of handing me the towels she carried a stack to the pool area and placed them on the empty rack without a word to me. The next morning we went down for breakfast about 8:00 AM and there weren't any spoons or knives available. I asked an employee if there were any spoons and she looked at me and walked off without replying. When we checked out I mentioned the rudeness of the staff to the Assistant Manager. He said he would award us some bonus points for all of our trouble. Twelve days later we have not been awarded our Welcome points, our additional points and I had to contact Priority Club to even acknowledge our stay. I would rather have a welcoming environment over a TV in the bathroom any day! July 16, 2014
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