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Rated 4.8 out of 5 by 459 reviewers.
Rated 5.0 out of 5.0 by Great place to stay! Great place to stay. It exceeded our expectations and if we stay in Amarillo again we will stay here. October 3, 2014
Rated 5.0 out of 5.0 by amarillo I was greeted with beers and quesadilla and the rooms were cleaned and updated, couldn't ask for anymore. Breakfast was as expected from holiday inn express but it was hot, had pancakes and BACON and sausages with eggs so that's a plus too. October 1, 2014
Rated 5.0 out of 5.0 HIE Amarillo West I really loved this HIE, the front desk greeters were fantastic, the attitude for pleasing and doing anything for the customer/client was really felt and meant. The Breakfast was also enjoyable and always plentiful. The room was great and the cleanliness of the room and the whole hotel was what you would expect of the HIE in Amarillo West, Texas. It was really great to see a flat tv in the restroom of your room too, most unusual. I also liked the new colors and modern fixtures/decor. Also, as a pleasant surprise, on the day of arrival, we had appetizers and free beer, wine and juice. September 28, 2014
Rated 5.0 out of 5.0 by One of the best Holiday Inn Express Hotels This hotel was an excellent facility and made a nice comfortable evening after a very long day of driving. September 26, 2014
Rated 5.0 out of 5.0 by mike a great place to stay. the rooms were clean new. I would stay there again. September 25, 2014
Rated 1.0 out of 5.0 by Great Stay Everything was perfect. Marwa (sp?) was exceptionally pleasant and personable. We find the top floor best for us since the soundproofing is just OK. September 24, 2014
Rated 5.0 out of 5.0 by Wonderful place in which to stay Everything about this HIE is good. I don't think there is anyway to make improvements, either in the lobby, the breakfast, the friendliness of the staff or the rooms. September 23, 2014
Rated 5.0 out of 5.0 by Fantastic new hotel with courteous staff We stayed at the Holiday Inn Express in Amarillo West and as soon as we walked into the lobby we could tell the hotel was perfect. The front desk staff were very extremely accommodating, very polite and friendly. The hotel is new and very clean from the front lobby to your room. The decor is very modern and comfortable. Beds and pillows were comfortable. I highly recommend this hotel to anyone staying Amarillo. September 19, 2014
Rated 5.0 out of 5.0 by Great Hotel We had to visit Amarillo for a family surgery at the VA hospital. We stayed at Holiday Inn Express down from the hospital out of convenience. However after our wonderful experience, we will come stay at this hotel every time we are in Amarillo, Tx. September 18, 2014
Rated 5.0 out of 5.0 by Excellent place to stay. Good location, easy to get to and many restaurants are near by. Excellent staff also. September 18, 2014
Rated 5.0 out of 5.0 by Best hotel of our trip We stayed at five different hotels during our trip and the Holiday Inn Express was the best experience. The hotel had everything we needed and the staff was great! Breakfast was also the best experience of everywhere we stayed. September 18, 2014
Rated 5.0 out of 5.0 by Amazing facility From the first walk into the registration area, through to our room, we were amazed at the look and feel of this HIE. The registration area has two beautiful walls, with a water feature in one. Our room was well laid out, very comfortable, and quiet. We travel through the Amarillo somewhat frequently, and this will be our go-to hotel from now on. September 16, 2014
Rated 5.0 out of 5.0 by Houston bound II We accompanied my parents on this trip, taking my son to school in Houston. We he stayed in HIE. and enjoy each facility but this one was very nice and Iike the contemporary design. Great place to stay and unwind. Denver son September 16, 2014
Rated 5.0 out of 5.0 by Houston bound Pulled in to Amarillo West around 3:30 rooms were ready, friendly staff welcomed us and thanked us for being IHG members, offered us bottles of water and cokes. Mentioned Happy hour and to let them know if there was anything else they could do just asked. We asked for directions to restaurant's and received plenty of input. The rooms were very nice clean and comfortable, just what we needed before heading for Houston the next day. Thanks for a job well done!!! We will keep this on our favorites list. Denver Roamer September 16, 2014
Rated 5.0 out of 5.0 Great Service Thank you Varun and team for another great experience!! This is the only hotel anyone should stay at in Amarillo!! September 16, 2014
Rated 5.0 out of 5.0 by Most comfortable beds...ever! I had the best sleep I have had in a very long time. The mattress and pillows were unbelievably comfortable. The rooms were very clean, and relaxing. Perfect after a long day of driving. The breakfast was alright, but not my favorite. There are great restaurants all around the hotel, which made dinner quick and easy. I would definitely recommend this hotel to any of my friends and family. September 16, 2014
Rated 5.0 out of 5.0 by Great service and rooms My husband and I enjoyed staying at this IHG location. We were traveling home from Taos, N.M. to Dallas, and it was the perfect stopover. The staff was friendly and helpful, and the room was wonderful. Thank you! September 16, 2014
Rated 5.0 out of 5.0 by Wow Amarillo My stay at this property was top notch . The room was great , the staff was fantastic , they are enthusiastic , up beat , helpful , pleasant . I came back a week later and they are still the same way , so it wasn't like I hit a good day . September 15, 2014
Rated 5.0 out of 5.0 by Great Stay This was the best Holiday Inn Express that I have ever stayed in. I will be back! September 15, 2014
Rated 5.0 out of 5.0 by An Excellent Experience First, I am platinum with Holiday Inn, so I am familiar with a large number of their hotels. This was the single nicest Holiday Inn that I have ever stayed in. The rooms were modern, well laid out and exceptionally clean. Second, The staff was exceptional. I was part of a group of 6. We had been on a 5 day hunting trip and had just driven 13 Hours. We were dirty, tired, and not at all what would normally be at this hotel. The staff still treated us like we were long lost friends. Overall an EXCELLENT experience. September 15, 2014
Rated 5.0 out of 5.0 by great but overpriced Another Holiday Inn Express 3 minutes from this branch was 50.00 a night cheaper...I had already reserved this one when I realized other hotel was a better price. the manager knocked down the price, but also went on and on about hos dissatisfied we would have been jut 3 min up the road. I have stayed at Holiday Inn Express from Alaska to Tennessee and never has their been a fluctuation in comfort or room. so I did not appreciate being argued with about why 50.00 a night more up the street was a bargain for me! September 15, 2014
Rated 5.0 out of 5.0 by Great rooms Comfortable beds quiet rooms and friendly staff. The atmosphere was very refreshing and the appearance of the hotel made you want to stay here. September 12, 2014
Rated 5.0 out of 5.0 by Stay Room was quiet and comfortable. I have stayed here before. Stayed here for an early airline flight. September 11, 2014
Rated 4.0 out of 5.0 Everything was good except for the air conditioning The Holiday Inn Express Hotels have new air conditioning methods. We couldn't adjust the temperature and the fans. The fans blew directly on the beds. If we tried to make the room a little cooler it was too cold. If we raised the temperature a bit it became too warm. Other than that the hotel is very nice. September 10, 2014
Rated 4.0 out of 5.0 by Airline Points I was disappointed trhat I could not get SW Airlines points. They let me do it in Durango, but not in Amarillo. This is a great hotel! very clean! September 10, 2014
Rated 3.0 out of 5.0 by Disappointed this time…. We have now stayed at the hotel 3 times -the first 2 times were excellent. This time, when we made the reservation, we asked for our favorite room. When we got to the hotel, we were in a different room…and the request on the check in form was for room 335, away from ice machines and elevator. The room that was assigned was right beside the elevator!!!! When we questioned the clerk at check in, she said we have a new person doing room assignments and she must not have read the request…duh????? When we got to the room, the tissue box was empty, there was a long black hair on the air conditioner cover, the refrigerator was full of water that had defrosted, a light above the closet was burned out, the alarm clock went off at 5:00 am that we did not set and even being IHG Ambassador, we received no paper at our door. We are coming back through Amarillo in 2 weeks and would love to know if we can count on the hotel for a pleasant stay after a long drive. September 8, 2014
Rated 5.0 out of 5.0 by First time to this hotel One of the best I've stayed in. As a platinum member I stay in many hotels across the country. Great to see the managers reception after a hard days work. A lot of the hotels have done away with it. September 6, 2014
Rated 5.0 out of 5.0 by M Smith Great room and service. Made our stay a very good experience. September 4, 2014
Rated 5.0 out of 5.0 by Fresh and New Hotel Fresh new look for Holiday inn Express ! Probably the newest hotel I have ever had the privilidge to stay in. Staff was very friendly. Anytime I am in Amarillo this us where I will stay. August 31, 2014
Rated 4.0 out of 5.0 by Nice and Simple This stay was not that memorable. That is a GOOD thing. It means everything was smooth and we had no complaints. Nice breakfast, enjoyed the pool, room was what we expected. Thank you Amarillo for no bad memories. August 29, 2014
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