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Rated 4.8 out of 5 by 441 reviewers.
Rated 5.0 out of 5.0 by Nice quiet hotel This is my second stay at this location. I was impressed by the staff's positive attitude. This is a nice, clean, comfortable place to stay on the road. I had just completed a weekend stay at the intercontinental hotel in Dallas, which was overpriced, outdated, expensive, and uncomfortable. Thanks for my first good night sleep in a week! May 15, 2014
Rated 5.0 out of 5.0 by Great place to stay Beautiful hotel, very clean and well maintained. I have already recommended this place to others traveling to the Amarillo area. I will definently stay here again when I'm back in the area. May 15, 2014
Rated 5.0 out of 5.0 by Great place to stay in amarillo I stay here regularly. The rooms are clean and well appointed. The staff is friendly and helpful. Not a better place to stay in Amarillo if you want comfort, value, and great service May 13, 2014
Rated 5.0 out of 5.0 by high quality amenities A unique departure from most Holiday Inn Express hotels...ultra modern amenities in the room, arrival beverages and happy hour. May 12, 2014
Rated 5.0 out of 5.0 by “Fantastic gem on Amarillo's west side!” This facility was immaculate! This is a brand new hotel, and the rooms and decor were finished very tastefully, and to my surprise the bathroom was VERY spacious - with a TV on the wall! The beds were very comfortable and clean, and the location of the hotel was very quiet even though it was near I-40. My only regret is that we didn't get to stay another night! Great for family travel and vacations, and I HIGHLY recommend this hotel. You won't regret it! If only all hotels were like this one. May 12, 2014
Rated 2.0 out of 5.0 by Noisy I checked out in the middle of the night because the hotel was so noisy. Nice furnishings in the room, but way too noisy all night. May 12, 2014
Rated 5.0 out of 5.0 by An Amazing Stay !!! The Holiday Inn & Suites in West Amarillo TX is the nicest Hotel in this brand I've stayed in. The moment you walk through the door you know you going to have a nice stay. There is a wonderful water wall with both sides of the entry changing colors that is very cool. The internet area looks like a Apple show room with a nice big white desk area with big Apple monitors. the swimming pool is a salt water pool that is so relaxing along with a hot tub, and the work out room is great. The staff are also awesome. I have been called by name from the time I check in. All have gone out of their way to make sure I am having the best stay ever. Helping me make dinner plans, finding disk golf courses and other things to do in Amarillo. I stay in a hotel between 20 and 28 days a month for work and I have by far enjoyed this hotel more then any other hotel around this area. May 7, 2014
Rated 4.0 out of 5.0 by noce stay, handy location Nice that this hotel was on the outside of town but everything was close by so was quiet. Not lots of traffic noise or crowds. Hotel was clean and breakfast was good and plentiful. April 24, 2014
Rated 5.0 out of 5.0 by GREAT Hotel Beautiful Modern Design and Excellent Service!! Much better experience compared to surrounding hotels. April 21, 2014
Rated 5.0 out of 5.0 by amarillo west one of the best properties for quiet fresh clean rooms very good staff enjoyed happy hour April 17, 2014
Rated 5.0 out of 5.0 by Great Stay Would stay again if in area Very nice experience!!! April 14, 2014
Rated 5.0 out of 5.0 by Hospitality at work Fantastic newer HIE. Room was was stylish,comfortable,and functional. Front desk agent easily accommodated my floor request, and made a quality restaurant recommendation. Breakfast staff brought out muffin tray for me a half hour before service.The definition of hospitality. Cheers. April 13, 2014
Rated 5.0 out of 5.0 by Great Stay All in all a great stay. Room was very nicely decorated, spacious closet and comfortable platform beds. Loved having the TV in the bathroom! Breakfast was plentiful and very good. My only suggestion would be to supply a small foot stool in the bathroom for small children. Sink is set pretty tall which will make it difficult for little ones to reach by themselves. April 10, 2014
Rated 5.0 out of 5.0 by Best Holiday Inn Express I've Seen. The design and decor are one of a kind and I love it. The staff was very helpful and the happy hour was just what I needed after a hard day's drive. I'll be back. April 9, 2014
Rated 5.0 out of 5.0 by 10 Stars! Hear ye all Holiday Inn Express owners and employees! This facility sets the Gold Standard for you! Go see it, go experience it. It's everything all weary travelers need and want at an affordable price and away from the noisy truck traffic. April 9, 2014
Rated 5.0 out of 5.0 by West Texas Stay 5 Star Service, the place to definitely stay in Amarillo, Texas April 6, 2014
Rated 5.0 out of 5.0 by One of the nicest Express properties we have stayed. I highly recommend this Holiday Inn Express facility. March 29, 2014
Rated 5.0 out of 5.0 by Just what we are looking for Clean, new hotel that is very nice. Comfortable and clean, great value. When traveling with family on trip between AZ and Iowa this is pefect for our large family for a clean, nice, safe and friendly stay for good value. The kids love the breakfast in morning before we leave! March 29, 2014
Rated 5.0 out of 5.0 by location we had a very hard time finding this hotel. We were going by a roadside sign board which said it was on a certain road and it was really a couple blocks off the road/ Also the bed was very high off the floor. I am an older female with arthritis and had a difficult time getting in and out of the bed. March 27, 2014
Rated 3.0 out of 5.0 by Great Service and worst breakfast in the industry New property, nice, clean, and little hard to get to and confusing with another Holiday within a hundred yards. The big rip continues to be Holiday Inn's reluctance to improve the worst breakfast in the industry. At this location it was even worse with warm coffee, cold breads, no boiled eggs or bananas. The milk was served in a one gallon carton. The eggs are horrible, the sausage is a fat tasting mess and the cereal choices are weak at best. Fix the breakfast and Holiday Inn Express could be the best stay in the market. March 21, 2014
Rated 5.0 out of 5.0 by Best Hotel in Amarillo Clean rooms. Comfy beds. Friendly staff. Great indoor pool and hot tub. Great place to stop midway on our spring break ski trip. Hubby has traveled to Amarillo for business a lot and says this is hands down the best hotel there. March 17, 2014
Rated 5.0 out of 5.0 by Nice room great breakfast This hotel was clean, room was nice , bed super comfy , service great March 11, 2014
Rated 4.0 out of 5.0 by very fancy HIE Was driving a Penske truck to Mississippi, and glad to have a comfortable and very clean room. Front desk staff were very professional and friendly. This hotel was the fanciest Holiday Inn Express I've been in. Very new and modern hotel. Little surprised the bathroom sink faucet was very loose, the tub stopper wouldn't stay up to drain and the shower head seemed stopped up where there was a very strong spray towards the shower curtain. After taking a shower, there was water all over the floor. Reported this at check out, so I'm sure they had maintenance take care of problems. Just wondering why the cleaning staff didn't report the problems? March 6, 2014
Rated 5.0 out of 5.0 by Exactly What We Needed! Our visit was unplanned due to a family emergency. My brother was severely injured in a car accident and spent several days at Northwest Texas Hospital. The staff of Amarillo West was superb! They were as accommodating as they could be and extended us every courtesy. The room(s) were clean, well-equipped and very comfortable. If I am ever in a position to stay overnight in Amarillo again, this is where I will be staying! Dates of Stay: Feb 15-18, 2014 February 22, 2014
Rated 5.0 out of 5.0 by Very modern and very comfortable We stayed here for 2 nights because of snowy road conditions. The staff was extremely helpful and courteous much like you would find in a more expensive hotel!!!! The room was very comfortable. February 12, 2014
Rated 5.0 out of 5.0 by Amarillo HIEx the Best Coundn't wait to come back to stay here. This was the best hotel we stayed at on our truip to and from Florida. Most modern, friendliest, ans clean . We'll also make sure we stay here on our trips to Kerrville with the Southwest Solstice Club. February 6, 2014
Rated 5.0 out of 5.0 by Nicely apportioned hotel Clean, new, comfortable room. On a street close to I40, but not right on the interstate, so quieter. February 5, 2014
Rated 5.0 out of 5.0 by Outstanding! The facility and service is outstanding! The nicest Holiday Inn Express we have ever stayed at. Great value too. February 4, 2014
Rated 5.0 out of 5.0 by Happy Hour Traveling across country, I arrived just in time to enjoy the happy hour and it was indeed a welcomed amenity. The hotel is new and very clean. The modern lines and updated style is a refreshing break from the norm and this property should be used as the model for all new hotels. February 3, 2014
Rated 5.0 out of 5.0 by Better than NYC This beautifully decorated hotel is first class. It's a real find. The staff was very courteous. Our room on the top floor was very quiet - except when the west wind started up at 2 a.m. No one can control Texas winds. Be sure to stay here and see what a good decorator can produce. January 30, 2014
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