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Rated 4.6 out of 5 by 450 reviewers.
Rated 2.0 out of 5.0 by Dumpy room Staff was nice and fitness room was in good condition. Room was really beat up for what I've seen before with Holiday Inn. Breakfast area had the usually items but the dining room was small and kind of cheap looking. The mattress wasn't all that comfortable and sagged a lot in the middle. June 15, 2016
Rated 5.0 out of 5.0 by Smells great! Loved the fragrance as you entered the hotel lobby! The breakfast choices were good and we always enjoy a hot breakfast. Thank you. June 15, 2016
Rated 5.0 out of 5.0 by Agoodstay nice. sweet and simple. Pool was nice for swimming. Needed more towels in area. June 15, 2016
Rated 3.0 out of 5.0 by Poor customer service in a poorly built new hotel On a road trip, booked two rooms with two queens online. Called day of arrival to say we would arrive late and confirm the rooms. On arrival only one queen room was provided, the other a king. Our room had a bare screw sticking from the floor in front of the bathroom. And the plates on the bathroom doorhandles were falling off. Morning of departure, could not access internet on multiple devices. Informed front desk of issues in the morning. Clerk did not write anything down and informed me internet was fine because it worked on his phone. Breakfast buffet was running out of items. I went to service area and had to interrupt the attendants' conversation to tell them things were running out. Overall lack of concern is clear indicator of poor management. June 13, 2016
Rated 5.0 out of 5.0 by Fantastic customer service The best front checkin staff I have ever used. I am extremely impressed with thier fantastic service. June 13, 2016
Rated 5.0 out of 5.0 by It was Great Passing through and this property was excellent! We would stay here again. The people were very friendly and meet what we come to expect at a Holiday Inn Express! May 31, 2016
Rated 5.0 out of 5.0 by King bed was very Comfortable Over all a good hotel. And the king bed was really comfortable. May 31, 2016
Rated 3.0 out of 5.0 by Decent room - AC and Fridge trouble I stayed at the Amarillo HIE for business. I was there a week. During the stay, most things were fine. I had issue with the AC unit and the staff told me to try something. I explained that it was likely not that issue and that I would like someone to look at it. She still insisted that I tried her fix. It did not help. I also had a fridge that was apparently broken... running sometimes, and not others. May 25, 2016
  • 2016-06-23 T22:29:15.756-05:00
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