Rated 4.5 out of 5 by 192
Rated 4.0 out of 5.0 by Tall Texan It's our home away from home!!
This is a very nice, comfortable friendly place to stay. My husband and I stay there every time we go to Amarillo and really love to be able to have a restaruant and bar on site. The rooms are generally very clean and the top floor is very quiet!! The staff is always friendly and they must be treated right from the corperate level because the same ones are always there!! The only thing I recommend is that the bar put up a wall seperating it from the main foyer because everytime we come in now its just noiser than all get out and its like the bar isnt seperate from anything in the main lobby. So if thats my only complaint then I think its a pretty nice place to stay and I would recommend it highly!!!
July 16, 2014
Rated 5.0 out of 5.0 by On the way Nice place. Will stay again.
Nice place. The free breakfast is about the same as any and not worth staying for. No complaints about the Hotel. It is within walking distance of very good eating. I will stay here the next time I am in Amarillo.
July 15, 2014
Rated 5.0 out of 5.0 by Honey of Eight Great Pool
They have a slide, a kiddie pool, whirlpool, and sprinkler at the the top of the pool. Great place to take children. Service was excellent as were the staff. Will stay there again.
July 14, 2014
Rated 5.0 out of 5.0 by bryan9089 good location
great place to stay and good restaurants all around you
July 11, 2014
Rated 3.0 out of 5.0 by Goody Good Greaat staff work on the rooms
room lacke simple details that made it a 21/2 star to me
July 9, 2014
Rated 5.0 out of 5.0 by azdragginfly Creating a Standard
I was impressed with our stay at Holiday Inn Amarillo West Medical Center . Why? They fit every catagory. From customer service to cleanliness
July 8, 2014
Rated 5.0 out of 5.0 by sutherlandpr A great stay.
Enjoyed the fun swimming pool and nice fitness room.
July 8, 2014
Rated 5.0 out of 5.0 by lucky californian Great Staff
The staff was incredible.
They treated us like family.
July 7, 2014
Rated 5.0 out of 5.0 by movingtotexas Fantastic Stay!
We loved our stay at this hotel. Clean, safe, comfortable. We would definitely recommend it to others!
July 3, 2014
Rated 5.0 out of 5.0 by Hal S great place but food was not good
A great place with great staff all things were very nice except for a meal I had there, last one I will have.
June 30, 2014
Rated 5.0 out of 5.0 by TT83 Excellent Staff
The hotel was outstanding and the staff were very friendly and courteous; very professional. I cannot say enough good about the staff. Very good experience at this hotel. Highly recommend!
June 27, 2014
Rated 5.0 out of 5.0 by bobw9292 Nice and Comfortable
Great beds and very good breakfast buffet. Pool is VERY small for a hotel this size, if more than 8 or 10 people are in it, you can't move. Also, pool room very warm and stuffy, needs better ventilation. Customer service was great and rooms were quiet and nicely furnished.
June 26, 2014
Rated 5.0 out of 5.0 by Texas Reeler First Class Hotel
We go through Amarillo at least twice a year and always look forward to our stay at The Holiday inn Amarillo West Medical Center. The staff is very friendly and they go out of their way to make sure we have a comfortable stay. The room is clean, comfortable and inviting. The lighting in the room and the bathroom is very good. The breakfast is very good - there is something for everyone. We highly recommend this lovely hotel..
June 26, 2014
Rated 5.0 out of 5.0 by DJWJ Texas Hotel With Class
This hotel has a very nice clean classy look the rooms are really nice. The staff is very friendly. We felt very safe and had no problems. The pool has a slide inside a fun family place for kids. This hotel is in a good location near shopping close to mall. The bed was comfortable and great parking.
June 23, 2014
Rated 5.0 out of 5.0 by ComeInHouston Nice place to stay
Staff was great and the place was nice and clean. The location was great
June 19, 2014
Rated 5.0 out of 5.0 by trixietx Best place to stay in Amarillo!
Clean, nice,comfortable and Flame restaurant is excellent, Great place to stay. I have stayed here many times and will the next time I am in Amarillo.
June 17, 2014
Rated 5.0 out of 5.0 by Ginny70 Nice Hotel
I thoroughly enjoying this hotel. The only problem we had was a slow bathtub drain. The hotel common areas were kept very clean.
Everyone was very friendly and helpful . We got a very good room rate and I would certainly stay there again.
June 16, 2014
Rated 5.0 out of 5.0 by amcclain Outstanding Staff
Outstanding Staff, outstanding facility, Outstanding experience
June 16, 2014
Rated 5.0 out of 5.0 by Z 48 greatest staff i have ever seen
We have stayed in a lot of really nice places while traveling, but this place is the best. The front desk welcomes you home. Treats you like family. Sam is the best I have seen no matter what state or what country. Lori is great , everyone is so helpful and pleasant. Room are great, food better than other places. The new entrance is very helpful. Love the big sign on I40. Highly recommend this facility.
June 16, 2014
Rated 5.0 out of 5.0 by too long holiday inn
beautiful place, food was great, very clean. survey is too long.
June 15, 2014
Rated 5.0 out of 5.0 by SeanyNJ RN Very Satisfied
Stayed in this Holiday Inn on my way from AZ to NJ. I booked the room ahead of time using my reward points which was very easy to do. I was greeted at the door with a nice little bag of water/snacks for being a reward member.
Front desk clerk (I think his name was Carlos) was VERY helpful and very nice.
The rooms were newly renovated it seemed. Very clean. If I lived near Amarillo I would stay here again. (Or if I decide to make another cross-country trip for the 8th time)
June 10, 2014
Rated 5.0 out of 5.0 by Braked81 Best Holiday Inn Stayed at for Some Time.
Last minute selection of this hotel on a leisure trip with my wife turned out to be a highlight decision. Yes, we arrived late in the evening and departed the next day after a wonderful breakfast (not so much processed items), but could not have made a better choice of where to stay. Desk staff was excellent and actually seemed personal (not rehearsed) in their check-in and check-out. Restaurant staff was attentive and courteous.
Room was exactly as booked and met or exceeded all our standards. Really liked the electronic do not disturb and maid functions, as well as the doorbell.
June 8, 2014
Rated 5.0 out of 5.0 by Jimmy 59 Clean and in safe area with great service
New hotel in safe area. Very nice room and great breakfast. If your in Amarillo and need a room highly recommended.
June 8, 2014
Rated 5.0 out of 5.0 by lindenw Great rate, clean room, friendly staff
The accommodations were very nice. The room was clean. The breakfast buffet was excellent
June 5, 2014
Rated 5.0 out of 5.0 by CGB1 CGB's Opinion: Fantastic adventure; Best hotel yet we stayed at.
Except for the COW manure odor (lot across the highway, and if the wind is blowing in the hotel's direction--- it was#, this was the best facility we have stayed #including Las Vegas' hotels #we have stayed at ALL top hotels there# . The steak could have been a lot better; it was Grisly! Other food much better.
The margaritas were great.
The Room was supberb. We would HIGHLY recommend this hotel to anyone #if the wind is blowing in other direction#. However, NO TREES #maybe they'll plant/grow some soon#.
We will go back, regardless of wind direction!!
Best regards and have an excellent stay.
June 5, 2014
Rated 4.0 out of 5.0 by Bobby R. Not given IHG points as promised--Platinum Elite Member
Hotel is clean, modern, and fresh for it is brand new. Room was nice, and breakfast in the hotel restaurant was wonderful. Staff is pleasant and fairly accommodating, although sometimes requests had to be brought to their attention several times.
I am a Platinum Elite Member and was promised a 500 bonus points upon check-in, and the next day, another staff member promised me an additional bonus of 1,000 points--for which it has been two weeks now since my stay and my account shows no pending of these points. I do not like being promised something and then it being forgotten.
I stayed on 22nd May, and was upgraded to an Executive King, although in the past at properties, I am always upgraded to a Suite. However, I have another stay at this property on my way home on 4th June, and staff has upgraded me to a Handicapped Accessible Suite.
June 4, 2014
Rated 5.0 out of 5.0 by equine enthusiast Nice hotel, great staff
Would stay here again, clean, friendly staff, nice place
June 1, 2014
Rated 5.0 out of 5.0 by nacho78 Awesome!!
Would come back anytime for fun, business or getaway from home.
May 31, 2014
Rated 5.0 out of 5.0 by powkr Great Stay
Enjoyed our stay at the Holiday Inn West Medical Center.
Staff was friendly. Easy check in and check out.
Clean room and bathroom. Bed was comfortable.
Great breakfast. Very good location close to restaurants, movie theatre and post office. No
problems during our stay.
May 30, 2014
Rated 4.0 out of 5.0 by downtheroad often stay here
we have nothing bad to say about this location... the rooms are
comfortable ... the staff is great and the breakfast is good ....
easy access to !40 with many restaurants near by...
May 22, 2014