Rated 4.5 out of 5 by 150
Rated 5.0 out of 5.0 by Mudo great rooms and clean bathrooms
this hotel is wonderfull. great price. clean rooms
great breakfast i found nothing wrong except the pillows were to small.
November 1, 2013
Rated 5.0 out of 5.0 by southpaw10 Always a really nice place..
Staff (Lori/Colten) very helpful ata check in. Breakfast always a delight, but Holiday Inn breakfast rolls would be really good..
Will contineu to stay here and recommend it...
October 26, 2013
Rated 5.0 out of 5.0 by boyd1378 thank you
Ur hotel staff was very helpful and our family will definitely stay here again. Clean rooms and a great breakfast. Thx
October 23, 2013
Rated 5.0 out of 5.0 by montanafesto Best Holiday Inn experience ever
I stay here every time I stay in Amarillo. Not only is it the best Holiday Inn I've ever experienced, it is also priced VERY fairly. Since discovering this gem, I've recommended this particular hotel to countless friends. Decor is modern, bed is super comfy. Bar is bustling. I'm always surprised to be greeted as a Platinum Elite IHG member here as very few hotels actually do that. While the recognition isn't necessary, the goodie bag is always welcome as I typically skip dinner and am starving upon arrival. Staff is very friendly. As usual, I have no complaints.
October 23, 2013
Rated 5.0 out of 5.0 A Nice Stay
This hotel did an excellent job making us feel welcome and the friendly staff was a welcome addition to our stay.
October 14, 2013
Rated 5.0 out of 5.0 by MrsCJJ Movie Weekend
I took my twin 5 yrs. olds to Amarillo to spend the weekend. This Holiday Inn is conveniently located next to the Cinema, all kinds of food, etc. The hotel is very nice and comfortable.
October 6, 2013
Rated 5.0 out of 5.0 by Paulywog1 Great place
I stay at this propert every two weeks... Great frontdesk, great breakfast waitstaff.. And great amenitys and awesome rooms.. When this hotel is full and I forced to stay at another place I get upset.. It's just not the same..
October 2, 2013
Rated 5.0 out of 5.0 by roadtripper47 Super staff!
This hotel has a lot going for it. Very clean and modern with a bar and restaurant. Friendly, helpful staff who actually make you feel like they appreciate your business. Will definitely stay again next trip through Texas!
September 27, 2013
Rated 5.0 out of 5.0 by cookie2013 front desk very friendly and housekeeping
the room was wonderful and very comfortable felt like home.
September 26, 2013
Rated 2.0 out of 5.0 by Browser Comfortable beds-broken ammentities-water slide closed
My two sons and I were disappointed upon arrival when we were told the water slide in the pool is only open a few hours on Friday and Saturday. That was not mentioned at the time of booking from the rewards page.The sauna room was not operating. The fitness center had been flooded and was also closed.
I canceled my reservations for the next evening.
The platinum gift bag was nice to receive on check-in.
September 23, 2013
Rated 5.0 out of 5.0 by Lib817 I stay here on every trip to Amarillo
The staff is always extremely friendly, the room is very nice, and the bar/restaurant are wonderful! Best place to stay.
September 14, 2013
Rated 5.0 out of 5.0 by southpaw10 The Hotel
Overall a great experience. Still disappointed that the outstanding breakfast rolls are no longer available.
On several occasions, we have used the bar/lounge for a relaxing beverage and snack. Did this on this stay, but not as good as before. The bar server was significantly unfriendly, very interested in the individual guys at the bar, was totally upset when a drink was returned, slammed the replacement drink on the table, and did not return until she brought the check. Snack was presented by someone else We were very disappointed.
September 8, 2013
Rated 5.0 out of 5.0 by Dusty44444 Number ONE front desk employee!!!!
Sam is the VERY Best!!! Handsdown!!!
It is FUN to check-in at this hotel when she is working
She is just up-beat & fun to be around!!!
The restaurant employees are very good too
It's about the only place I looking foward to coming back to
Nice job, almost as goog as home!
September 3, 2013
Rated 5.0 out of 5.0 by bigv515 Hotel review
Great staff the best so far. This is one of my favorite hotels.
September 1, 2013
Rated 5.0 out of 5.0 by troutstream comfortable bed only too high off floor for older people.
this is the first time my wife and I stayed at this holiday inn,, we have stayed in several other hotels in Amarillo over the years I am a frequent visitor in Amarillo to the VA clinic and often stay the night, this was by far the best place we stayed and it wont be our last no animals barking all night, we enjoyed the breakfast and the help was very nice in every way, we would recommend this place to all senior citizens who wants a relaxing place to spend the night.,
September 1, 2013
Rated 2.0 out of 5.0 by Sd123 Too many kids in the pool
The pool and hot tub were both over crowed with teenagers and little kids. No room in the hot tub for adults. This was at 9:45pm at night. After a day of driving my husband and I were looking forward to a relaxing swim and hot tub dip. Did not happen.
August 26, 2013
Rated 5.0 out of 5.0 by MikeJ407 Outstanding, again!
Outstanding once again. We stay with you every time we travel through Amarillo.
August 24, 2013
Rated 5.0 out of 5.0 by JazzDixie Great Service
The staff (Sam & Colton) is great. They greet you with a smile and are willing to help in anyway.
August 20, 2013
Rated 3.0 out of 5.0 by Mimerz82 Nice place to stay
Nice hotel, although we had trouble checking in. Got there right at 3pm (check-in time) and the room was not ready, waited 30 minutes. Needed a room with a walk in shower and was assigned a room on the 4th floor.... Got all the way up there and no walk in shower. Toted our things back down to the reception desk and assigned us a new room..... Fourth floor again, different room. Tote all of our stuff up there again.... Guess what... No walk in shower..... Once again we toted our stuff back down to reception and finally assigned a room on the 2nd floor, with a walk in shower. They didn't seem to concerned about or troubles though. This hotel has a decent breakfast and was close to great restaurants, shopping and entertainment. Decent sized rooms, nice bar area and nice hotel overall. Floors in the lobby were often wet from all of the kids running around fresh from the pool.
August 19, 2013
Rated 4.0 out of 5.0 by CentralTexasFamily Comfortable rooms and great breakfast
This hotel is great for families. The breakfast buffet is nice and a great deal if it is included in the room price.
The indoor pool is great for kids, but the water slide was not open both times we stayed here. We booked the hotel specifically for the water slide and it was closed because the life guard did not show up. We were very disappointed and the staff did not seem to care or take action to solve the problem. There were several families also upset about the slide.
Other than that the stay was great and the rooms were quiet and comfortable.
August 15, 2013
Rated 5.0 out of 5.0 by Gary721 Excellent plus
After 12 hours in the car it was so wonderful to drive up to a hotel with everything we needed, a hot dinner in the restaurant. Our room was great and breakfast in the morning before we continued our trip. The hotel was decorated in beauty and was just perfect,,,,
August 13, 2013
Rated 4.0 out of 5.0 Great hotel...but...
I stay here almost once a week....and I LOVE the Hotel... it really is a great place to stay and relax and a great pool for kids. The staff is VERY friendly and help as much as they can. my ONLY gripe about this hotel is their wifi.... can be very frustrating and very SLOWWWW if you happen to get a room at the very far ends of the hotel...my internet is great in the middle rooms but every time I get a room on either far end of the hotel...the internet is slow and at times non existent...they really need to look into this issue.
August 12, 2013
Rated 1.0 out of 5.0 by bart88 Rude Rosie
I rented the room so my grand kids could swim.
I was told the pool would open the slide at 4:00 p.pm.
At 5:00 an employee attempted to unlock the slide and was unsuccessful. At 5:30 p.m. I asked Rosie at the front desk if the slide was going to open? She said "No, that she was in a suit and she wasn't going to open it." I told her the only reason we stay there is for the pool for my grand kids. An employee showed up around 6:15 p.m. and opened it.
I doubt we will stay there again, I pay for a service I want a courteous staff and the amenities I pay for.
August 10, 2013
Rated 5.0 out of 5.0 by ttuhscdad Great staff, wonderful lexperience
Stayed for a week there while situating our daughter at TTU HSC for the fall semester. The front desk staff (Jodi, Sam, Carlos, etc) made our stay easier by providing directions to the various stores and locations. It made shopping for basics (bed room set, washer and dryer, food, toiletries) much easier during a stressful time. Again, I have to commend the staff for making our stay easier.
August 10, 2013
Rated 5.0 out of 5.0 by Cliff7158 Clean, Quiet, and Superb Service
This is much more than one would expect from a Holiday Inn.
The entire staff from sales to Housekeeping were outstanding
We felt welcome from the time we set foot in the door. The rooms were very nice and the beds outstanding.
The hot breakfast was just a very nice bonus and much better than breakfasts that can be purchased in most hotels.
This is one of the nicest places I have stayed in a long time.
August 9, 2013
Rated 5.0 out of 5.0 by Netta68 change of plans
We had a sick toddler while traveling and had to cut our travels short ....and got a room here in Amarillo. The hotel is very inviting when you walk in, nice gift for Priority Club members and the wait staff in the restaurant was very accommodating (we ate both dinner and breakfast there). My daughters loved your pool!
I am skiddish about elevators -- so I wish stairs would have been an option that didn't exit to the outdoors.
August 7, 2013
Rated 5.0 out of 5.0 by Addy46 Great Service
From the time we checked in to the time we checked out we were treated as valued customers. We would highly recommend this Holiday Inn, and wish they were all like this one!
August 5, 2013
Rated 1.0 out of 5.0 by Ltrrtl Long wait
Booked and paid for room 3 months ahead of time. Asked at that time since we were on Motorcycles we would want to check in around 2 said ok. Looking over my bank statement for something else and discovered I was charged twice for room. They credited it back. Got to motel and clerk couldn't find my reservation or where I paid. Finally found it. Then we were told room wasn't ready. Said it would be 20 minutes. So we went to make a couple stops and returned after an hour or so. Went up to room with bags in hand and when we entered room it hasn't even been touched. Called front desk and was advised they would have 2 girls asap. That didn't happen either. After visiting with friends they were told 20 minutes on their room at 1oclock and at 4pm still didn't have it. We had 8or9 bikes in our group and all were hot and tired ready for our rooms and we were all sitting in the lobby. After we got rooms things worked out.
August 2, 2013
Rated 5.0 out of 5.0 by Cdusty35 Fantastic twice
First time I stayed at this hotel, I was pleasantly surprised. So when I had to make the same Denver- San Antonio trip I decided to stay here again. Both times Carlos checked me in around 1 in the morning, and I must say as a platinum member, there is no one classier in the IHG brand as he is. From Tucson to Baltimore no one has impressed me like he has.
Room was fantastic. Very nice hotel room. Sad I only got to stay in it one night. I didnt eat breakfast at the hotel this time, but on my last visit it was very good.
July 27, 2013
Rated 5.0 out of 5.0 by Bella52 Restful stay and friendly service.
Our stay at Amarillo West Medical Center was very enjoyable. The accomadations such as the room and bed, as well as the cafe downstairs were great. All the staff were friendly and helpful.
This Holiday Inn was close to other restraunts and other landmarks. We will definitely stay there again and recommend it to friends and family.
July 24, 2013