Rated 4.3 out of 5 by 156
Rated 5.0 out of 5.0 by ww10 Great Customer Service
When issues arise the staff works hard to resolve. I stay at this facility when traveling in this area.
March 29, 2015
Rated 4.0 out of 5.0 by Panama60 Oasis in West Texas
Not much more to say. Relatively new. Welcoming staff. All we wanted to do was sleep, so the beds were comfortable. Front desk staff were very helpful.
March 29, 2015
Rated 3.0 out of 5.0 by RKohler Great service and uncomfortable bed
Did not sleep very well. Mattress not my choice. I have a sleep number bed at home, maybe that's the reason
March 23, 2015
Rated 5.0 out of 5.0 by Hannah88 Great hotel
A great hotel overall. It was very clean and comfortable.
March 20, 2015
Rated 4.0 out of 5.0 by kayla1994 Out of Town Get away
Friendly customer service agent named Justin, Chad was really sweet he offered me a hair tie the next morning because mine broke. First room we checked into was clean but the second was dirty and not up to par. We had paid for a two queen but had to be put in a king with a cot, which wasnt good for my boyfriend because he has metal rods..... being a platinum member an upgrade would have been nice or some extra points.... also i was looking on my account and the extra 2,000 points i paid for each room was not deposited into my account... or the extra 500 for being a platinum member
March 19, 2015
Rated 1.0 out of 5.0 by Napoleon1 Good bed
Room had very poor lighting and the curtain was broken. They would not make up the bed. Tissue paper in bathroom was the poorest quality I have ever seen.
Manager told us one thing and did not do it concerning our bill. Eggs were almost uneatable.
March 14, 2015
Rated 4.0 out of 5.0 by Donnie, TX Amarillo South
Good Location when Traveling to Palo Duro Sate Park.
The mattresses need to be upgraded. heated pool and a hot tub.
March 12, 2015
Rated 5.0 out of 5.0 by shelly q Mrs Shelly
I love that this HI Express is pet friendly. This is the main reason I stayed at this site. Most HI Express are not pet friendly therefore I stay at other hotels which are.
March 10, 2015