Rated 4.2 out of 5 by 85
Rated 5.0 out of 5.0 by TBilt One of the best Holiday Inn Express Hotels
The staff were engaging, professional and recognized me as a Rewards Club member. Room was clean, quiet and relaxing.
July 24, 2014
Rated 5.0 out of 5.0 by MTeresaB Friendly Staff, Clean and Comfortable Room
Stevie and Sonny at the front desk were very friendly and courteous. Check-in was quick and efficient, and the room was clean and comfortable. Breakfast was delicious, and the stay was perfect for a quick getaway.
July 24, 2014
Rated 1.0 out of 5.0 by DallasToColoradoTraveler Room Was Either in Use or Not Cleaned
Our reservations were confirmed. Arrived at the hotel after 6:00 pm. Checked in, given key cards, my husband left to park the car and I proceeded to the room. When I walked in I knew something was wrong. Bed was messed up, lights on, TV on, wet towels on floor in bath room, open bars of soap in shower, iron and ironing board set up next to bed. I immediately called down to the front desk. After about 20 questions to me the desk clerk decided that the situation was inexcusable and I should bring all luggage back down to lobby while she called other hotels in the area because this hotel had NO other rooms available. My husband and I stood at the front desk for about 45 minutes just to find that no one else had a room for us. Amazingly, the night manager found a room in the hotel...
We stay at Holiday Inn Express almost exclusively...this was by far the worst hotel we've ever stayed in. Would NOT recommend HIE South as an option.
July 24, 2014
Rated 4.0 out of 5.0 by Edmac48 Good Holiday Inn Express
No complaints. Room was comfortable, quiet and clean. The staff was friendly and efficient. We were on the highway side but I did not find the noise excessive. The breakfast was standard Holiday Inn Express, which I find to be good.
July 21, 2014
Rated 4.0 out of 5.0 by Rocky Mountain Gal Warm Texas Welcome
Enjoyed being greeted by Randi at the front desk with a warm Texas accent. Her "Y'all can go to your room now since it is ready" brought back memories of my college days at Texas A&M.
July 19, 2014
Rated 1.0 out of 5.0 by Alrato4524 Woken up many times through the night.
Some guests were drinking in the parking lot until 3am. They were very loud. I can't believe I am the only one who complained. I should have just called the cops.
July 13, 2014
Rated 4.0 out of 5.0 Whaaaat? No Ice on First Floor?
The only complaint I have for this property is not having an ice machine on th first floor!! Never have I been to a hotel that didn't have an ice machine on bottom floor.
July 11, 2014
Rated 5.0 out of 5.0 by Millie08 Quality of stay
The accommodations exceeded expectations. The staff was friendly and very helpful. The room was comfortable, clean and well appointed. Breakfast food was well prepared and provided a nice selection.
The only uncomfortable aspect was the location of the room above the sliding entry door. One could hear it open and close. The second night we stayed, we were in another room and had no noise issue.
July 10, 2014