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Rated 4.2 out of 5 by 82 reviewers.
Rated 4.0 out of 5.0 by Good Holiday Inn Express No complaints. Room was comfortable, quiet and clean. The staff was friendly and efficient. We were on the highway side but I did not find the noise excessive. The breakfast was standard Holiday Inn Express, which I find to be good. July 21, 2014
Rated 4.0 out of 5.0 by Warm Texas Welcome Enjoyed being greeted by Randi at the front desk with a warm Texas accent. Her "Y'all can go to your room now since it is ready" brought back memories of my college days at Texas A&M. July 19, 2014
Rated 1.0 out of 5.0 by Woken up many times through the night. Some guests were drinking in the parking lot until 3am. They were very loud. I can't believe I am the only one who complained. I should have just called the cops. July 13, 2014
Rated 4.0 out of 5.0 Whaaaat? No Ice on First Floor? The only complaint I have for this property is not having an ice machine on th first floor!! Never have I been to a hotel that didn't have an ice machine on bottom floor. July 11, 2014
Rated 5.0 out of 5.0 by Quality of stay The accommodations exceeded expectations. The staff was friendly and very helpful. The room was comfortable, clean and well appointed. Breakfast food was well prepared and provided a nice selection. The only uncomfortable aspect was the location of the room above the sliding entry door. One could hear it open and close. The second night we stayed, we were in another room and had no noise issue. July 10, 2014
Rated 2.0 out of 5.0 by Room Change When a customer has a problem, like the air conditioning not working properly, it would be best to just change their room. Then you would be free to do the maintenance at your convenience. I had to ask for another room after all the hassle and frustration. They never offered to give me another room. July 10, 2014
Rated 4.0 out of 5.0 by Clean room and good service When we checked in the staff was very friendly and helpful. I asked for the location of a local business and they were very eager to look it up and give me information. The room was clean and comfortable. They also allowed us to check in early. However, because of the early check-in we were moved from the third floor to the second floor. The room we got had a view of the roof of the covered swimming area and nothing else. If we had been anywhere but Amarillo I would have preferred to wait for the original room, but there was nothing to see anyway. I wish they had informed me that they could check me in early, but I would have a restricted view. Overall, it was a pleasant and comfortable stay. July 8, 2014
Rated 4.0 out of 5.0 by GREAT ROOM Pancake maker didn't work. Biscuits appeared as we were leaving, never saw the gravy. So fruit and cereal for breakfast. Room was large and comfortable, more than we expected. July 4, 2014
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