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Rated 4.2 out of 5 by 128 reviewers.
Rated 5.0 out of 5.0 by Nice Convenient Hotel in American Fork I recently stayed at the Holiday Inn Express in American Fork and had a great experience. Room was clean, bed very comfortable, nice breakfast and a great staff with excellent customer service. I would consider the rate I paid to be a very good value. December 10, 2014
Rated 4.0 out of 5.0 by High Price I was most dissatisfied with the Price of the Room - 3 nights $375 ... Other then that the room was clean / furniture was old / December 6, 2014
Rated 3.0 out of 5.0 by Small bathroom and poor HVAC I would have rated this hotel better but the HVAC is very dated and the thermostat is all but useless. This technology needs updating. Could not get the heat set to a decent temperature level without the fan blowing and drying out the air constantly. This is a very difficult location to find and the signage into the place is terrible as wll. November 24, 2014
Rated 5.0 out of 5.0 by Clean, quiet, professional staff, but a little hard to find Great hotel. It was clean, quiet, good value for the price, and the staff was super professional. My only complaints were that the location is a little hard to find, it's back behind some stores and you have to wind around on a back street to get there. Also, the room was freezing cold when we got there and the heater took a while to work. After that it was a very comfortable stay and I'd definitely stay there again. November 20, 2014
Rated 4.0 out of 5.0 by Clean rooms, comfortable bed, great breakfast Clean rooms top this list. The swimming pool was well kept. Oddly, lights are not available to pool users; staff must be notified to operate them. Breakfast options were available for GF diets. The only negative was the lack of secured internet service. November 10, 2014
Rated 5.0 out of 5.0 by Great staff, comfortable stay From the moment we entered the building till we left a week later, your staff is one of the most impressive group of people. Everyone had a smile, no matter the time of day or night. The room comfortable, clean and quiet. October 28, 2014
Rated 5.0 out of 5.0 by Good Hotel just off the Freeway We needed a room for one night so I booked one at Holiday Inn Express because of their reputation and the online reviews. When we arrived the hotel was close to the freeway but I knew that because of the reviews. The outside was clean and well landscaped and the parking was good. The lobby was bright and clean and the desk staff were friendly and very helpful. Our room was large and I loved the layout and the colors. It was very clean. There was a lot of freeway noise but we used the air conditioner to cool the room and it drowned it out. The only downside was the bed. It was firm on the edges but soft in the middle and not as comfortable as I had expected. I loved the pillows however. All in all a good stay. October 28, 2014
Rated 2.0 out of 5.0 by Great Service~NO Internet Service The customer service was excellent, but the 'super fast' internet service they tout was horrible! October 28, 2014
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