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Rated 4.2 out of 5 by 125 reviewers.
Rated 5.0 out of 5.0 by Clean, quiet, professional staff, but a little hard to find Great hotel. It was clean, quiet, good value for the price, and the staff was super professional. My only complaints were that the location is a little hard to find, it's back behind some stores and you have to wind around on a back street to get there. Also, the room was freezing cold when we got there and the heater took a while to work. After that it was a very comfortable stay and I'd definitely stay there again. November 20, 2014
Rated 4.0 out of 5.0 by Clean rooms, comfortable bed, great breakfast Clean rooms top this list. The swimming pool was well kept. Oddly, lights are not available to pool users; staff must be notified to operate them. Breakfast options were available for GF diets. The only negative was the lack of secured internet service. November 10, 2014
Rated 5.0 out of 5.0 by Great staff, comfortable stay From the moment we entered the building till we left a week later, your staff is one of the most impressive group of people. Everyone had a smile, no matter the time of day or night. The room comfortable, clean and quiet. October 28, 2014
Rated 5.0 out of 5.0 by Good Hotel just off the Freeway We needed a room for one night so I booked one at Holiday Inn Express because of their reputation and the online reviews. When we arrived the hotel was close to the freeway but I knew that because of the reviews. The outside was clean and well landscaped and the parking was good. The lobby was bright and clean and the desk staff were friendly and very helpful. Our room was large and I loved the layout and the colors. It was very clean. There was a lot of freeway noise but we used the air conditioner to cool the room and it drowned it out. The only downside was the bed. It was firm on the edges but soft in the middle and not as comfortable as I had expected. I loved the pillows however. All in all a good stay. October 28, 2014
Rated 2.0 out of 5.0 by Great Service~NO Internet Service The customer service was excellent, but the 'super fast' internet service they tout was horrible! October 28, 2014
Rated 5.0 out of 5.0 by clean and comfortable/ more light in general areas I love the Holiday Inns' they are the only placed I stay. The rooms are always clean and comfortable. The staff was very accommodating. The only thing I would suggest for this HIE is more lighting on the tables in the general sitting area. I always get up early when others are still sleeping in the room and head to the general sitting area to do some reading and writing the lighting was poor for this. There is plenty of perfect seating but and end table lamp or something would sure give some nice lighting. October 27, 2014
Rated 2.0 out of 5.0 by Clean and nice hotel, but you hear outside freeway traffic all night Very close to the freeway and you hear traffic all night. The internet was not working well and the speed was so bad it was not worth using. Plus, it didn’t get any better the next day. As a HIE it’s a nice hotel, just located in a noisy spot and I don’t think Management care that much about your stay. You can just tell at times when management is cheap. October 24, 2014
Rated 5.0 out of 5.0 by Friendly Quality Accomodations My wife and I try to stay here whenever we come to Pleasant Grove to see our Grandkids (and kids). We have always been happy with the service, the quality of the hotel and amenities, and its location. The week-end rates also help to hold down costs. We would recommend this hotel without hesitation. October 23, 2014
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