Rated 4.2 out of 5 by 122
Rated 5.0 out of 5.0 Good Hotel just off the Freeway
We needed a room for one night so I booked one at Holiday Inn Express because of their reputation and the online reviews. When we arrived the hotel was close to the freeway but I knew that because of the reviews. The outside was clean and well landscaped and the parking was good. The lobby was bright and clean and the desk staff were friendly and very helpful. Our room was large and I loved the layout and the colors. It was very clean. There was a lot of freeway noise but we used the air conditioner to cool the room and it drowned it out. The only downside was the bed. It was firm on the edges but soft in the middle and not as comfortable as I had expected. I loved the pillows however. All in all a good stay.
October 28, 2014
Rated 2.0 out of 5.0 Great Service~NO Internet Service
The customer service was excellent, but the 'super fast' internet service they tout was horrible!
October 28, 2014
Rated 5.0 out of 5.0 by Deer2water clean and comfortable/ more light in general areas
I love the Holiday Inns' they are the only placed I stay. The rooms are always clean and comfortable. The staff was very accommodating. The only thing I would suggest for this HIE is more lighting on the tables in the general sitting area. I always get up early when others are still sleeping in the room and head to the general sitting area to do some reading and writing the lighting was poor for this. There is plenty of perfect seating but and end table lamp or something would sure give some nice lighting.
October 27, 2014
Rated 2.0 out of 5.0 by kve133 Clean and nice hotel, but you hear outside freeway traffic all night
Very close to the freeway and you hear traffic all night. The internet was not working well and the speed was so bad it was not worth using. Plus, it didn’t get any better the next day. As a HIE it’s a nice hotel, just located in a noisy spot and I don’t think Management care that much about your stay. You can just tell at times when management is cheap.
October 24, 2014
Rated 5.0 out of 5.0 by GoGramps Friendly Quality Accomodations
My wife and I try to stay here whenever we come to Pleasant Grove to see our Grandkids (and kids). We have always been happy with the service, the quality of the hotel and amenities, and its location. The week-end rates also help to hold down costs. We would recommend this hotel without hesitation.
October 23, 2014
Rated 4.0 out of 5.0 by dinunzio hiking vacation
please refer to previous comments...plus, the desk chair needed to replaced in the room...
October 17, 2014
Rated 4.0 out of 5.0 by meet2014 Good value but internet is slow
Comfortable rooms. Good value that includes a decent breakfast with many options. Internet is very slow.
October 13, 2014
Rated 5.0 out of 5.0 by portlandfamily Comfortable and clean
Breakfast was a little disappointing, but the rooms and staff were great.
October 8, 2014