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Rated 4.2 out of 5 by 147 reviewers.
Rated 5.0 out of 5.0 床铺舒适,服务一流。 環境非常安靜,服務人員���切有還會非常熱心的提供您所需的信息,還有免費的簡易式早餐可享用。還有環境設備相當好的健身房雖然沒有機會體驗。 March 24, 2015
Rated 5.0 out of 5.0 by Great Weekend For our first trip to American Fork, Utah Holiday Inn Express Staff was very helpful with suggesting great restaurants to eat at, very helpful during our stay. The hotel was very centrally located to best fit our needs during this visit. The room was in excellent condition and we had no complaints. Overall very enjoyable stay which was needed for us as we travel all over the country. March 23, 2015
Rated 4.0 out of 5.0 by Very clean and comfortable All services and facilities were well managed. The only issue was that the hotel does not have quick and easy access from I-15. March 19, 2015
Rated 5.0 out of 5.0 by Good experience The overall stay was good. There was nothing to complain about. Satisfied with all areas of the stay. February 23, 2015
Rated 5.0 out of 5.0 by Utah This is an excellent hotel-well run. Good choice for business or pleasure. Could use better signage where you turn after exiting the freeway. February 22, 2015
Rated 3.0 out of 5.0 by Poor Customer Service When I checked in the person at the desk was very unfriendly and unwelcoming . I explained to her that I was tired of Holiday Inn Express employees being so rude , I validated her busy day but I feel it takes as much time to be nice as it does to be rude. She did get nice after that February 18, 2015
Rated 4.0 out of 5.0 by Good stay/kind of high room rate The staff was very helpful and friendly. The breakfast was one of the better hotel breakfasts that I have had. The room rate was too high. February 18, 2015
Rated 2.0 out of 5.0 by clean and comfortable, staff was lacking Overall the room was clean and I was able to rest. However the breakfast food was terrible, there were very few choices and the "hot breakfast" items were barely at room temperature, and it was 8 am, not like i got there right when the breakfast room opened. The front desk staff need some training in the hospitality industry. They looked like they could care less if anyone showed up and were more interested in reading books and whatever they were looking at online then in doing their job well. The first person got me my key efficiently and barely looked at me beyond that. As an IHG member I had to ask if she was going to give me a bag or extra points, they weren't offered as they are at every other location I've been to. Again when I asked she barely looked up from whatever she was reading and just said "oh, yea, which one do you want." marked it on some piece of paper and then went back to reading, no apology, no smile and have a good stay, nothing, just looking back down and dismissing me from her presence. February 16, 2015
  • 2015-03-27T11:29:09.673-05:00
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