Rated 4.2 out of 5 by 250
Rated 5.0 out of 5.0 by seewes Comfortable bed and great service.
Excellent service, great people, good food, The customer service was useful and insightful.
November 23, 2015
Rated 3.0 out of 5.0 by Big Game Hunter Lost items
See my comments in survey, it just seems that staff should be more respectful of guests items and return.
November 22, 2015
Rated 5.0 out of 5.0 by big fussy very comfortable and nice room
our stay was very comfortable and relaxing,we were pleased with the room and the staff were very accommodating. we will stay here again,and will recommend this to family and friends.
November 21, 2015
Rated 5.0 out of 5.0 by Party Mom Ezra is AMAZING!!
Went for a night and the staff was amazing, super personable, accommodating and happy! Had a great stay as it was for a surprise party for my daughter. IHG members get early check in which we used to keep the surprise a secret! Ezra was extremely helpful and kind to us during our visit. The suite was perfect for what we needed, clean, tidy and roomy! Thanks again!
November 16, 2015
Rated 5.0 out of 5.0 by eric069 Friendly staff
Friendly staff upon checking in, clean lobby, clean room/bathroom, comfortable bed, outlets built into lamps no need to squeeze behind furniture to use a plug, good breakfast food. Price in a little high but a great stay for the price, stayed for 3 nights. Stayed at a couple on trip home all great stays, would stay again.
November 9, 2015
Rated 5.0 out of 5.0 by Happy Retirees Convenient, quiet location
The Holiday Inn Express at American Fork is located right off of the freeway, but it is not on the main street so it remains quiet. If you are arriving at night be warned that the street does not have lights, so go slowly and carefully.
The staff are friendly and ready to make your stay comfortable and relaxing.
November 9, 2015
Rated 4.0 out of 5.0 by TravelGuy11 Clean, comfortable but a bit noisy from the freeway
This is a very nice clean hotel with nicely decorated rooms and friendly staff. Very easy and fast check in and out.
The bed was clean and comfortable however the window we had faced the freeway and was very noisy all the night from trucks going by. I got ear plus for the next night and that issue was solved.
The pool was a bit cold and the hot tub not hot enough but it was relaxing and being indoor was a plus.
Breakfast was good with a nice selection however the pancake machine was broken for my entire stay.
The grounds are clean but the location is away from most things by a mile or so, which was fine with me. There was a couple of fast food places somewhat close and a sushi place too.
It has been a while since I booked Holiday Inn but it was fine and a good value.
October 28, 2015
Rated 1.0 out of 5.0 by J reese Won't stay here again
We stay with you guys a couple times a year. We just like to get away sometimes and rent a room for a few days even if there isn't anything special going on. My daughter absolutely loves staying here but I'll have to say this time around I was very dissatisfied!! Room wasn't very clean! My daughter broke out in a very bad rash! We could constantly hear the people upstairs running up and down the halls. We had to ask for things that are already supposed to be in the room! The room wasn't very clean, it looked like the maids just wipe things down instead of clean them! Most of The people here were great except a man at the front desk booked me the wrong room, didn't bother explaining prices to me when I told him I was confused and was very unwilling to help me. We will be renting another room sometime soon but I can truly say it probably won't be here.
October 27, 2015