Rated 4.1 out of 5 by 132
Rated 5.0 out of 5.0 by BillyGlasgow A nice Hotel in a nice town.
I stayed here from Friday till Monday and enjoyed my stay. With only a 15 minute walk to Hoofddorp centre and even less to the train station this was ideal for my needs.
The hotel staff were fantastic and so was my room, just what i expect from Crown Plaza hotels.
The 3 negative things that i can mention are the charge for the shuttle bus back to Schipol. I thought this was very strange. I am in hotels at least twice a month every months and this is the first i have came across such situation.
Although the restaurant was fantastic and what i ate was delicious, the menu could be extended. Not much main meals on offer.
Paying a deposit of 50 euro per night for 3 nights was a bit strange also. If i was staying for a week, would i be required to pay a 350 euro deposit? This is taken from my card and paid back up to 5 days later at a low exchange rate. A cash deposit would have been more suitable.
Everything else about this hotel was fantastic. I really enjoyed my stay and if i am ever in the area it will be my first choice hotel.
August 28, 2014
Rated 5.0 out of 5.0 by catmay Absolutely great in every way
Stayed for 2 nights and was really impressed. Staff - courteous, friendly and efficient. rooms - comfortable, clean, everything you could possibly need. Breakfast - really nice, loads of choice, calm
August 28, 2014
Rated 3.0 out of 5.0 by TurfMoor Let Down By Poor Food
an otherwise comfortable stay was let down by an average, over-priced choice of evening meal on arrival and a poor breakfast which was badly laid out and of poor quality. it was as if the hotel didn't want to make an effort for breakfast.
front desk staff were polite and helpful and the room was comfortable, so not a complete write-off.
August 27, 2014
Rated 4.0 out of 5.0 by SJRM empfehlenswertes Hotel, komfortables Zimmer
Ich würde das Hotel weiterempfehlen. Es hat eine gute Lage. Der Gesamteindruck ist ordentlich. Die Mitarbeiter an der Rezeption waren stets anwesend, aufmerksam und hilfsbereit. Das gebuchte Zimmer (Standard Room) war ausreichend groß, ruhig gelegen und sehr sauber. Sehr gute Betten!
Der Frühstücksservice war engagiert, zuvorkommend und sehr gastfreundlich. Wellness und sonstige Einrichtungen wurden nicht genutzt. Lediglich der Pkw-Parkplatz wurde sehr teuer extra berechnet.
August 25, 2014
Rated 4.0 out of 5.0 by Feebs staff are very friendly and accommodating.
Staff are always very helpful. Go that extra mile when you need assistance.
August 23, 2014
Rated 5.0 out of 5.0 by Espita Excelent service!
Do not hesitate, book it. It is very good. The hotel is confortable. Service is an experience: enjoy it!
August 19, 2014
Rated 4.0 out of 5.0 服务不错
August 18, 2014
Rated 5.0 out of 5.0 by familytraveler321 Nice Airport Hotel
Friendly, efficient customer service. Nice, clean hotel.
August 12, 2014
Rated 5.0 out of 5.0 by scamire C lose proximity to town and transport
Great place if you have businees in Hoofdorp. Very friendly staff and very good breakfast.
August 12, 2014
Rated 5.0 out of 5.0 by APIR Comfortable stay and excellent hospitality
Was an excellent stay and the hotel staff in amsterdam is outstanding in service
August 12, 2014
Rated 2.0 out of 5.0 by ArnoNuehm Disappointed by expired goods
I was a little bit surprised to be invited by mail to share my experiences on my recent stay since I have not been contacted by the manager yet, which I actually had expected. In addition it is not possible to use the "Customer Care" or "Contact Us" form on the Guest Experience Rating site as I always get "Access Denied" . Therefore i will share my experiences here.
It is tough to answer those questions accurately because I slept well in the Crown Plaza Schiphol. Several things are not supposed to happen though.
I got recognition for my IHG rewards status and got a room at the upper floor. The room was very clean so I was surprised by seeing an advertisement (in 08/2014) for the IHG Big Win with ending date 12/2013 next to my complimentary bottle of water.
Later that night I decided to pitch into that minibar and started with a chocolate bar, followed by nuts and another chocolate bar. The second chocolate bar was very stiff, didn't taste good and went to the trash can immediately and made me check the wrapping. Best before date was 12/2013. The nuts have been out of date since 3 weeks and all remaining chocolate bars in the minibar would have been best before my stay....
Of course it might happen to a single bar, although it should not, and I know it won't cause a serious health issue but 80% of the snacks offered being out of date is absolutely unacceptable. Of course I shared my experiences when leaving the hotel and got the minibar bill waived immediately and that she forward my complain to the manager in charge. Unfortunatelly I have not heart anything from him.
Another negative aspect is that there have not been any towels at the pool (between 7.00am or 8.00am).
Everything else was fine. The wifi worked well, the room was big and very clean and the driver to the airport was in time. I still had other expectations to the Crowne Plaza.
August 11, 2014
Rated 3.0 out of 5.0 by CATMANDO Restaurant
Since the Crowne Plaza Schiphol transitioned from Prority Club to IHG administration, the pleasure and enjoyment with staying at this hotel has diminished quite considerably. Even as a "Platinum Elite" member, I no longer have entitlement to the Executive Lounge and during my recent stay, I discovered that the restaurant has now changed to more of a "cafe style menu". Resulting in less choice from the menu and poor quality cuisine. So unfortunately, despite the staff still being friendly and caring, I have now cancelled all of my future reservations at the CP Schiphol.
August 10, 2014
Rated 4.0 out of 5.0 by Nille Big room and comfortable bed
We vere 2 grownups and 1 child, room was equipped with 2 full size beds, very comfortable!
Nice staff and quiet surroundings.
August 4, 2014
Rated 3.0 out of 5.0 by Frohsi Städtetrip - Wochenende
Das Preis-Leistungs-Verhältnis passt leider nicht. Im Zimmer waren viele Möbel (Sofa, Stuhl, Tisch) sehr stark abgenutzt. Die Klimaanlage im Zimmer war super. Die Badewanne hat ihre besten Zeiten auch schon hinter sich, der zu kurze Duschschlauch geht für ein 4 Sterne Hotel leider nicht. Der riesen große Spiegel m Bad hat wieder gepunktet. Das Frühstück hat leider auch nicht überzeugt, zu Stoßzeiten sind diverse Wurst/Käse Platten leer. Der Kaffeeautomat war oft voll (Kaffeesatz entfernen), die Teller sind oft ausgegangen. Was gut war, war die Poollandschaft inkl. Wirlpool und der Fitnessraum. Fazit: 4 Sterne wurden leider nicht erfüllt. Es fehlt die Liebe zum Detail, mehr Aufmerksamkeit vom Personal und eine Investition in neue Möbel im Zimmer. Das Hotel ist etwas in die Jahre gekommen. Aber mit ein bisschen Schwung könnte es wieder ein schönes Hotel werden.
August 2, 2014
Rated 4.0 out of 5.0 by beth34 Sehr nettes Hotelcrew
Das Hotel ist empfehlenswert, wenn auch etwas in die Jahre gekommen (Neue Teppichböden zum Beispiel wären wünschenswert Der Pool ist klein und mehr zum Plantschen für Kinder geeignet als zum Schwimmen.)
Alle Mitarbeiter waren sehr freundlich und ehrlich bemüht, unseren Aufenthalt angenehm zu gestalten. Bei Problemen wurde uns immer sofort geholfen.Der Schlafkomfort in den Zimmern war hoch. Es gab keine Lärmbelästigung von Flughafen oder Straße.
Der Weg ins Zentrum dauert zwar nur etwas mehr als eine halbe Stunde, die Bahnfahrt kostet aber hin und zurück immer 10,- €.
July 31, 2014
Rated 5.0 out of 5.0 by BRickJimmy Excellent stay for holiday and business
An overall nice hotel with all services on place....friendly deskpeople and morethan warm lcharming lady at breakfast service counter..only one remark : free wifi is terribly slow and 22 euro for one day internet is no more of these days...
July 30, 2014
Rated 4.0 out of 5.0 by CD50 Pleasant stay
Closeness to airport and provision of free shuttle was an added enticement to stay at the hotel. We were welcomed with a smile and checkin was effortless. Breakfast provisions to our room was served promptly and was more than adequate for our appetite. Bed was very comfortable and the room was well appointed. We appreciated the provision of quality toiletries for our personal use. An email query before we left from australia was responded to promptly and accurately, and we appreciated this. all in all a very good experience.
July 30, 2014
Rated 5.0 out of 5.0 by Work12345 Very good overall experience
As always the experience of this hotel was very good and the staff are excellent
July 28, 2014
Rated 5.0 out of 5.0 by Bazzaworld Great Hotel! .....Poor room service!!!
Overall my experience at the Crown Plaza was excellent, from reception to breakfast.
The only negative experience was my " aviator" burger served cold, very salty, overcooked, recieved 55 minutes from order expensive 29 Euros without fries and was possibly delivered by the duty manager, without a lid or plate being covered.
So you will need to take a look at your room service and address it. Room service can generate good revenue if delivered properly.!! Especially when theres no restaurants nearby!!!! Think about it!
Apart from that it was an excellent stay!
July 25, 2014
Rated 4.0 out of 5.0 by Feebs Great service and food improved since last visit
Great service and food improved since last visit. Only downside, was that I stayed for 3 nights and never had any replacement shower or hair products. I called reception, waiting to have a shower, they said they would send them up and they did not. So had to find some left overs in my suitcase and make them last. they did not replace the following morning either.
July 23, 2014
Rated 5.0 out of 5.0 by mbech Perfect
Great location to airport, and the greatest staff ever. Left an item behind in our room
July 19, 2014
Rated 5.0 out of 5.0 by gjpferris Splendid. Completely.Recommended..... Highly
Had booked this Hotel through an offer. Had two rooms and asked for rooms beside each other. got that. booking in easy. rooms were perfect. in every respect. clean everywhere. My wife extremely happy. children also.
Daughter loved all the stuff in bathroom. had shower and used bath robe . slippers Shower cap . etc.
Breakfast included. could eat everything you want.. I did so my small boy is poor eater. but ate a number of fresh croissants nice.
nothing else for him. set up well for day.
it is very short walk to train station. BUT i walked the wrong direction on arrival. so walked a lot that was not necessary. Would suggest that maybe a suitable walking route provided on PLAZA site would be great. because I got off train and headed to WRONG side of station and was lost at that point but i should have walked under bridge steps from platform. As i said it is easy to walk to hotel less than 10 min. but only if you have correct directions. RECOMMENDED HIGHLY. Many Many Thanks
July 16, 2014
Rated 5.0 out of 5.0 by DMacD1959 Good hotel convenient for airport
The crown plaza is my preferred hotel in this area and is convenient for the airport. Comfortable beds with clean rooms and reward card holder benefits.
July 13, 2014
Rated 4.0 out of 5.0 by Hanela Nice & Convenient Schipol hotel
Nice hotel with good bus service. They didn't have any more cribs for our toddler, but gave us some bus passes for free.
July 9, 2014
Rated 5.0 out of 5.0 by AG56 Comfortable hotel
Despite the fact that our stay was very short, we did really enjoy this very comfortable hotel with its friendly and helpful staff. This hotel is highly recommended!
July 9, 2014
Rated 4.0 out of 5.0 by STH1984 Short but good stay (61804189)
We had a short stay (checked-in in the evening and a 5AM check-out) in this nice airport hotel. It's conveniently located 7-10 minutes walking from the Hoofddorp train station (a 5 minutes ride to Schiphol). Ideal for early morning flights (you'll need a taxi if you have to be at the airport before 6AM, which will cost you max 20 euros) or otherwise you can take the shuttle bus for a nominal fee per pax. The hotel itself is good with well appointed rooms and comfortable beds. Great staff and efficient check-in and check-out procedures. If you need a taxi, let the staff know a day before your check-out and a taxi will be waiting to take you to the airport.
July 7, 2014
Rated 5.0 out of 5.0 by Sulleyshv Another great stay
I am a frequent visitor to this hotel and the staff are extremely helpful and friendly . They take the time to ensure you are well served . The front desk , shuttle bus and breakfast. Staff. Are first class the hotel is well place for my office . I will be revisiting without doubt
July 3, 2014
Rated 4.0 out of 5.0 by Aurelia75 Very good service
The reception is very nice and the staff is also very helpful.
The breakfast was very good and the bed was extremely comfortable.
June 26, 2014
Rated 5.0 out of 5.0 by tyrou Excellent comfort, and convenient location
The room was perfectly clean and comfortable. The quality of the bed is outstanding, and you can really relax there.
The location of the hotel makes it very convenient if you're working/travelling at Schipol airport.
June 24, 2014
Rated 5.0 out of 5.0 by scotty6225 Convenient, comfortable hotel
Very convenient location to the airport and only one train stop (4 minutes) away. The hotel staff was very attentive and the rooms were very clean and comfortable. The bar was nice, but a bit small as the World Cup Football games were on this week and it was quite crowded with guests most evenings. Easy walk from the train station to the hotel and shuttle service was very good as well.
June 24, 2014