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Rated 4.2 out of 5 by 150 reviewers.
Rated 4.0 out of 5.0 by Clean friendly well kept Well kept friendly modern hotel. Only problem was the location in relation to down town August 16, 2014
Rated 5.0 out of 5.0 by Final days in Alaska before flying back to New York We stayed at the Anchorage Holiday Inn Express after arriving from Seward by Train. Everything about the hotel (especially the value for the dollar) was great. We found it centrally located as well as close to the airport. I would not hesitate to stay there again when/if I visit Alaska. Also, very close is a Thai restaurant (Thai Siam),. very small will slow service BUT the food was excellent and the prices very reasonable. August 16, 2014
Rated 5.0 out of 5.0 by Convienent and well managed This location was convienent to the airport and where we were traveling. It is well managed and we appreciated all the assisitance and well kept rooms. August 16, 2014
Rated 5.0 out of 5.0 by Above and Beyond The physical facility is what you expect for HIE. It was clean and well cared for. What makes this hotel stand out is the staff. We were in and out three times over two and a half weeks because i combined a work trip with some vacation time. Each time they helped store the luggage we didn't need, which changed each move. They provided info and were helpful and tolerant of the craziness that was this trip, even tho I know we made their jobs harder. I extend my thanks to the desk staff, the shuttle drivers and to housekeeping. August 15, 2014
Rated 4.0 out of 5.0 by Clean rooms and nice breakfast Hotel staff was friendly and seemed to enjoy their work August 11, 2014
Rated 5.0 out of 5.0 by Loved our stay except for the airport shuttle This was a very nice hotel and my spouse and I would recommend it to friends and associates. The hotel and room clean and well equipped. The breakfast room was really nice and the food offerings were quite diverse. The only complaint was that the airport shuttle only ran every hour and we missed it by about 5 minutes. Perhaps they should post this in the lobby so that patrons are able to note this on arrival. Another person was waiting for the next shuttle also but decided to take a taxi which my spouse and I also did. The front desk was most gracious in obtaining one for us. August 9, 2014
Rated 5.0 out of 5.0 by Helpful staff Check-in staff very couteous and helpful. Held my room for late check-in, ackknowledged my Gold staus, and quickly signed me up for the early morning shuttle to the airport (which was on-time). August 5, 2014
Rated 4.0 out of 5.0 by Affordable and clean This Holiday Inn is a bit less "fancy" than I've seen at most HIE hotels, but certainly was affordable, considering that it was Anchorage in July. The door to my room didn't always latch completely, so I came back from business meetings one day and found the door to my room slightly open (from the housekeeping staff having been there earlier) - thank goodness, nothing was missing. Also, the housekeeping staff never did clean the coffee maker in my bathroom, nor replenish the coffee supplies, in all six days of my stay... :( August 5, 2014
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