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Rated 4.2 out of 5 by 132 reviewers.
Rated 5.0 out of 5.0 by Almost like staying in home. This was a long stay for me - but it was almost like staying at home. The employees were very courteous and helpful and always ready to serve with a smiling face. July 10, 2014
Rated 5.0 out of 5.0 by My Experience As always, my stay at any IHG hotel was wonderful! The staff is always on point in ensuring that we are taken care of in every aspect of "customer service!" Sleep quality is only rated at a 2 because of the time of year. There is light for some 20 hours. Even closing the shade did not keep it out of the room. That is no fault of the IHG; just the nature of the beast. I just happen to be someone who must have total darkness. I am sure when I go back in January I will not have that issue!! Keep up the great work! P.S. I would like to recommend that smoking not occur just outside of the front door. Once it is in our clothes, we carry it with us throughout the day. Not a good thing in my estimation. July 7, 2014
Rated 5.0 out of 5.0 by Stay their a lot The summer price was high but I new that was going to happen. Rooms were clean and the people were always nice to talk to. July 6, 2014
Rated 5.0 out of 5.0 by Great " as always" You just cant beat HIE. The rooms are very clean, Comfortable and quiet. And the breakfast is great July 4, 2014
Rated 5.0 out of 5.0 by Nice and clean It was a pleasant stay. The breakfast offerings were limited but we did hit the end of the breakfast run. Pastries were cold without any found option to heat them. Great coffee June 29, 2014
Rated 5.0 out of 5.0 by Comfortable room The holiday inn is well located with easy shuttle service to the hotel. The lobby is cute and room was comfortable with good black-out shades (important in Alaska in the summer). The pool was small but my family had fun. Attentive staff. Our family of 4 was comfortable. June 29, 2014
Rated 5.0 out of 5.0 by Nice Hotel This was the first time I spent a night at the HI Express in Anchorage. I have spent nights in Anchorage in many different hotels. Overall, I believe this was the best experience with a hotel in Anchorage. June 26, 2014
Rated 5.0 out of 5.0 by Fish Trip Stay A great place to stay before your final destination in Alaska! June 26, 2014
Rated 4.0 out of 5.0 by Excellent Service From the personal greeting at every passing of the front desk to the cookies and milk a great staff providing excellent service. June 23, 2014
Rated 5.0 out of 5.0 by Clean room, good breakfast, nice staff and great service Clean room, good breakfast, nice staff and great service June 23, 2014
Rated 4.0 out of 5.0 by Good hotel but high price All hotels in Anchorage jack up the price considerably during the busy spring to fall tourist season. The price becomes ridiculous though in the high season for a fairly average hotel. Good staff, clean quiet hotel though. Would be nice to access some breakfast food though before 05:00hrs for business travelers like myself who check out early. June 20, 2014
Rated 5.0 out of 5.0 by HIE Anchorage A beautiful lodge-like wilderness type environment with added benefits of civilization and a great location... the staff are superb! June 15, 2014
Rated 5.0 out of 5.0 by Excellent Stay Very accommodating front desk staff. Late check in, able to get in to room right away, and slept very well. Bed was very comfortable, room temperature adjustments were great (I like it cool), and the breakfast was perfect! Would gladly stay again. Rates a bit high, but it is the summer season :) June 12, 2014
Rated 4.0 out of 5.0 by Good Service Need better coffee for breakfast but overall a great stay! June 11, 2014
Rated 5.0 out of 5.0 by Extremely friendly staff and excellent rooms! We were staying in Anchorage after a cruise. We had not had a pleasant experience on our ship and were exhausted and ready to be home. However, our stay in Anchorage was wonderful! The staff at the hotel were among some of the friendliest people I have ever met! The rooms were some of the nicest I have ever stayed in. I would highly recommend this hotel if you are staying in Anchorage, AK! June 9, 2014
Rated 5.0 out of 5.0 by Good Location excellent staff comfortable beds All round comfortable friendly hotel in great location to the airport June 9, 2014
Rated 5.0 out of 5.0 by Quiet, comfortable and relaxing. Our room was clean, the beds comfortable and the motel was quiet and peaceful. The breakfast was good and the staff were very pleasant and helpful. June 9, 2014
Rated 5.0 out of 5.0 by Nice place to stay We had a pleasant experience here. Were just there for 1 night. Room was very nice. Staff was friendly. June 7, 2014
Rated 5.0 out of 5.0 by gracious place to stay When a person or couple needs a comfortable, clean, accommodating experience in the mist of busy travel schedules, this is a perfect place. I wondered if it was a new facility. Everything was well kept and looked new, fresh, tastefully decorated. The convenience and gracious shuttle service, handy eating places and front desk graciousness made this a perfect stay passing through Anchorage while transferring to / from a cruise. June 5, 2014
Rated 5.0 out of 5.0 by Great Location Great location near airport. Very friendly staff. Nice property. June 4, 2014
Rated 1.0 out of 5.0 by Worst Holiday Inn Express Ever On check-in, I could not find my HIE number. I asked Tammy to look it up. She refused saying, "you do not get points for internet reservations. I told her I got them plus bonus points in Seward, AK the night before. Her response was, "if you find your number, bring it up here and I will try to put it in". Eventually, I found it. She put it in. I am a gold member. there was no offer of extra points or any perks on check-in. The room was not clean (232). there were crumbs on the floor between the beds. It stunk. We found a pr of dirty, smelly socks under the bed by the door from the last occupant, no doubt. The sheets did not feel clean. They were old and the material had a lot of little "fabric pills" on them. The 8 pillows in the room were all mush despite the firm label. This was the worst Holiday Inn ever June 3, 2014
Rated 5.0 out of 5.0 by Great service I would recommend this Holiday Inn Express in Anchorage. The staff are professional, knowledgeable and friendly. They will do whatever they can to help ensure a comfortable visit. June 2, 2014
Rated 3.0 out of 5.0 by Convenient to Airport Good shuttle svc., staff adequate, room comfy. Noisy, close to laundry or something noisy. Could hear stomping overhead & people talking. Our room had strong odor of perspiration that took while to get rid of. But it was overall worth money and adequate for one night stay. Comfy bed. June 2, 2014
Rated 5.0 out of 5.0 by Very nice! We enjoyed our stay here. The shuttle came quickly and the pillows in the room were the BEST! June 1, 2014
Rated 5.0 out of 5.0 by Wonderful experience, great stay Overall experience was excellent. All staff were welcoming and gracious. May 29, 2014
Rated 4.0 out of 5.0 by Good standard The hotel is very clean and comfortable and the rooms are quiet so you can get a good nights sleep. Was surprised not to be greeted as a priority club member. May 19, 2014
Rated 2.0 out of 5.0 by wrong room The front desk person acted like I was a hassle. I reserved a king bed and she put us in a room with 2 doubles. I had to go back up stairs to correct it after traveling all day and she asked me to bring the wrong room keys back up stairs. I also reserved the room a month ago and they charged my cc, how co u make that mistake? The tub faucet did not work properly and ghe tub didn't drain. May 12, 2014
Rated 5.0 out of 5.0 by Great service All staff were genuinely concerned about our comfort and convenience. An excellent experience! May 11, 2014
Rated 5.0 out of 5.0 by Anchorage This Holiday Inn Express always takes very good care of me while doing business in Anchorage. Thanks April 23, 2014
Rated 5.0 out of 5.0 by Anchorage Holiday Inn Express I generally stay at this hotel once or twice monthly. I always have a good experience and the staff is great. The hotel is clean, quiet, and in a good location close enough to the airport but not so close that airline traffic causes any disturbance. I recall one trip when the hotel had a broken water line so they had to close off some rooms. They honored my reservation by booking me into a very nice hotel downtown and provided free shuttle service to and from the alternate hotel. They even paid for my entire stay at the alternate hotel. I can think of no other hotel that has ever been that considerate of me. I highly recommend the Anchorage Holiday Inn Express. April 18, 2014
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