Rated 4.4 out of 5 by 308
Rated 5.0 out of 5.0 by mjbell2 Holiday Inn Express Anchorage Excellent Servie
The Holiday Inn Express Anchorage exceeded our expectations by not only having very comfortable beds, good television choices and wifi, and a variety of breakfast items, they stored our fresh fish caught on a charter for over a week. The check in and check out service was great. The staff members were all very friendly. And the shower was the best shower we had been in for our two week adventure in exploring Alaska. The location is great because it is near the airport and other area attractions. I'd highly recommend this hotel and will stay there again if ever in Anchorage!
July 1, 2015
Rated 5.0 out of 5.0 by Coach79 Best customer service anywhere!
I have never felt as welcome as I did at this hotel. This was reinforced by every employee I encountered – front desk staff, breakfast area staff, housekeepers, maintenance staff, and so on. All of the employees were genuinely considerate and concerned with our well-being and did everything possible to make our stay comfortable and memorable. The hotel general manager should be extremely proud of her staff and the job she has done to train them and prepare them to provide the finest customer service. She and her team really understand what it takes to successfully run a business while keeping the customer uppermost in their thoughts and efforts.
July 1, 2015
Rated 4.0 out of 5.0 by sofiapotier Comfortable
You will need a car since it's not downtown, but it is only a 10 minute drive so fairly convenient location. We had no problems during our stay and the beds were comfortable. Breakfast was adequate and the staff were attentive and helpful during our stay.
June 30, 2015