Rated 4.3 out of 5 by 111
Rated 5.0 out of 5.0 by Retired Storekeeper Our Yearly Stay at HI XPress Anderson
When making travel plans each year we always make our reservations at Anderson, IN. first. The hotel has always been 100% in friendliness, cleanliness and safety. And the choices of restaurants for dinner are great and plentiful.
Our room is always neat, clean and supplied with all our needs. We prefer a FIRM mattress, but what is available is fine and clean and we get a good nights rest. But what is the deal with the pillows? They are horrible, uncomfortable and SMALL !!!! You don't need to provide 4, 5 or 6 pillows if you offered 2 pillows of quality and average firmness.
July 6, 2014
Rated 5.0 out of 5.0 by Moran2014 Outstanding Staff
Just because of your staff I would recommend this establishment. First, let me express how much Jessica and Holly, your front desk staff, have made me feel welcome and have gone above and beyond to assist me. Their kindness, professionalism, and willingness to assist me was outstanding! They catered to my needs and always made me feel special. Second, Bonnie, the head of your housecleaning department, was AMAZING! From day one she greeted me, asked if their was anything I needed, and made sure I had everything in my room, everyday. Her staff was always friendly and she went above and beyond everytime she saw me to be sure I was adequately taken care of and that her staff did the same.
All three of these ladies deserve to be praised because without them, my stay would have been just another stay in another hotel (and I travel for work A LOT!). THANK YOU LADIES! And thank you Holiday Inn Express for my outstanding stay with your establishment!
July 3, 2014
Rated 5.0 out of 5.0 by Tman95 Great Experience
The desk staff was exceptionally good. They went out of their way to ensure I knew where everything in Anderson was, how to get to Ball University, and treated me like a Platinium member. The room carpet had a small stain, but it was just a discoloration, and I can live with that. For the money, the value I received exceeded my expectations.
July 2, 2014
Rated 4.0 out of 5.0 by pwilson2323 Short Stay
We stayed over one night and everything was fine with the hotel and the room except we were disappointed we couldn't get the St. Louis Cardinal's ballgame on the TV. It was a short stay and we didn't use any of the amenities, but I would recommend if you are passing through Anderson.
July 1, 2014
Rated 5.0 out of 5.0 by safety ray great value
excellent room, excellent breakfast, very safe feeling at hotel.
July 1, 2014
Rated 5.0 out of 5.0 by Peggy2013 Excelent Stay
It is based on my expectation of service and care. I was well pleased because of the friendly people who greeted us and those who cleaned the room.
June 30, 2014
Rated 5.0 out of 5.0 by homeboy 3d 2 Great Days
Stayed 2 days in Anderson at Holiday Inn Express and enjoyed everything about it. Great breakfast, clean room with good beds, staff were great, attended to our every need. Our room was quiet, which make sleeping much easier. This was one of the best rooms and stays I have ever had. Would recommend to a friend in a heartbeat. Can't do any better.
June 29, 2014
Rated 2.0 out of 5.0 by aedavis07 Can't Recommend
Me and my wife spent our first night together in one of Holiday Inn's suites. We were looking forward to the jacuzzi tub after the long last couple of days, however the tub jets didn't look properly cleaned and there were lights above the tub that were out. It made us feel like it hasn't been properly cleaned so we did not use it. Holiday Inn uses DISH for their TV service, which unfortunately at the time that we were searching for something to go to sleep to most all of the channels were full of static. We did not bring up any of these issues to the front desk as it was about 3am in the morning and we were leaving in a few hours.
June 26, 2014