Rated 4.3 out of 5 by 270
Rated 5.0 out of 5.0 by mary812 Great hotel
Stayed at this hotel when we were in town for a concert. The stay was great the rooms were comfortable. The free breakfast and shuttle were a great plus.
August 19, 2015
Rated 5.0 out of 5.0 by gmaw02 Excellent quality, very quiet, comfortable bed
I don't normally eat breakfast at hotels but the breakfast here was pretty good, I ate breakfast both mornings. The bed was extremely comfortable. The hotel was quiet and I was able to get plenty of rest for my meetings the next day. I would definitely recommend this hotel.
August 17, 2015
Rated 5.0 out of 5.0 by Business Traveler10 Great facility and staff
I will stay at this hotel when ever I'm in the area, it is an excellent hotel to stay at and a good value. The shuttle was available if it was needed to and from your choice of destination.
August 11, 2015
Rated 5.0 out of 5.0 by LeMann Don't do Muncie
Had reservations in Muncie at another hotel. It was so nasty, I never checked in. Paid a "cancellation fee" to get out of contract and headed for Anderson. The week was busy with Colts training camp, prison system meetings and IRCHA (helicopter) events. But the Anderson staff found me rooms and changing rooms did not bother me one bit. Thanks to all of the staff for their hard work. Having stayed at HIE in various towns, I can say that the service is always consistent and there are no surprises. They are on the top of my list.
August 9, 2015
Rated 3.0 out of 5.0 by Bobbi61 Would not choose this hotel again
This was our third night in a Holiday Inn Express and this was the most expensive and for the quality provided. The beds were not as comfortable as the previous hotels, the doors to the room were not as insulated or sealed as you could hear everything in the hallway and there was light coming in from around the door. The floors were not as sound proof as we had someone above us that sounded like they were stomping around until after midnight and were up again at 6 a.m. The indoor pool was cold. Traffic from the highway was easily heard in the room so it was difficult to relax and rest. I would not choose this hotel again.
August 6, 2015
Rated 5.0 out of 5.0 by Busy Dude Great Value and Location
Really enjoyed my stay. Received a wonderful note from the maid that cleaned my room. I searched her out to thank her and tell her how much it meant to me. She earned a great tip simply by being thoughtful. It's amazing how much little things mean when you're on the road.
August 5, 2015
Rated 5.0 out of 5.0 by Reunion 2015 Great one night stay!
My wife and I were on our way to a family reunion in Illinois, and decided to stay between home and there. We were very pleased with our room, the staff, and the overall quality of our stay. If and when we pass through Anderson in the future, we'd be certain to consider this hotel once again.
August 3, 2015
Rated 3.0 out of 5.0 by Marcow63 Comfortable bed...but placed in a handicap room
Overall, disappointed with the customer service. The front desk person seemed pre-occupied and when I was asked how I was doing, "I responded, tired" and she said nothing else to me. No, conversation or additional questions. It would have been nice to be engaged after driving four hours to get the hotel.
The front desk person was poorly dressed and didn't look like a front desk person at all. I was a little concerned about presenting my credit card.
July 29, 2015