Rated 4.3 out of 5 by 77
Rated 4.0 out of 5.0 by lion56 hot tub
Hi we rented your room because it had a hot tub . I have bad arthritis and I need a hot tub after driving for a long distance. This really helps my condition so I was really disappointed when I turned on the jets and they did not work right . I explained this to your staff and they said they would look into it. the room was very clean and comfortable. I will stop again when we come thru in the future but I will ask to see if the tub works before renting the room. Thank you Tim
December 5, 2013
Rated 3.0 out of 5.0 by xb22 noisy floors
Beds were comfortable. Room was clean. Several stains on the ceiling. The shower took forever to drain. And finally the floors are very hollow and noisy. Every time someone walked in the room above us it sounded like they were pounding their fist against the wall.
December 4, 2013
Rated 2.0 out of 5.0 by Marcie411 Staff were courteous but....
I've stayed at several midwestern Holiday Inn Express properties and this one looks very worn. The carpeting in particular was uninviting, it was stained down the hallway, in my room, outside the elevator. Window coverings looked dingy and were only partially operable. Even at a discounted price this did not deliver the value I expected.
November 25, 2013
Rated 5.0 out of 5.0 by Hermdogg1 Very comfortable and clean
Was close to the casino which is why we went. The room was much nicer than we had expected. We will go back there again definately and would also recommend to others. Staff was very friendly.
The only thing that i would say if i had to give a con would be that the pool was filling the day we were there so we couldn't swim
November 19, 2013
Rated 5.0 out of 5.0 by BlueMax49 Fabulous staff!
We stayed here for several days for a family funeral. The front desk staff went out of their way to get us a great room at a very good price. Clean, comfortable, great breakfast, good people.. That's what makes it. Great job!
November 18, 2013
Rated 5.0 out of 5.0 by Pat444 Great employees who always had a smile and were quick to serve and help.
Nice clean room, great bed, friendly staff who were there to serve you. Helped with directions to Reardon Auditorium. Wonderful breakfast'. Will stay again when in the area. Abbey was a most helpful desk clerk.
November 13, 2013
Rated 4.0 out of 5.0 by Fastjo Very Clean rooms
We were to have block rooms for a wedding but our family were all over the hotel making it hard at times to get ready for some of us. The breakfast was good, but on Sunday the room was fun and it would have been nice if they would have left it open maybe a hr. longer even if they would have close some of it down, but over all was a nice stay.
November 2, 2013
Rated 5.0 out of 5.0 by Joi69 Anderson
We did not partake in the Breakfast so I can't rate that. Our room we VERY nice and clean. We highly recommend staying at this HIE. The only problem we had was the 4-way stop to get to HIE, there really needs to be a stop light there.
October 29, 2013
Rated 3.0 out of 5.0 by Jaci72 October 2013 Visit
Upon arrival, I was greeted warmly by the staff. When I stay at this hotel, I am always expecting excellent service, clean rooms, and a comfortable stay. With one exception, this was true of my recent stay. I mentioned to the front desk staff of a horrible smell in the hallway on second floor.
It was Horrible. I hope the problem was corrected.
October 28, 2013
Rated 4.0 out of 5.0 by Jeaned5761 Clean and Comfortable
I stayed on the 4th fl in a King rm. The room was clean and comfortable bed. The pillows could have been a little better. Easy check in and check out. Didn't stay for breakfast but grabbed a yogurt and banana to go. Seemed to have a good variety; juices, cereal, fruit, muffins, yogurt. I didn't check out the hot food.
The building itself appeared to be maintained and clean as well.
I would stay here again.
October 27, 2013
Rated 5.0 out of 5.0 by Pamela57 Comfortable bed and friendly staff
We had a an excellent experience from the friendly service to the awesome bed.Very clean hotel.Thank you!
October 23, 2013
Rated 4.0 out of 5.0 by cshaull Holiday Inn Express Anderson
Nice hotel with clean and quiet rooms. Nice staff. Very accommodating.
October 23, 2013
Rated 5.0 out of 5.0 by Lclark0616 Parent's Weekend Stay
This is a lovely, very clean and comfortable hotel! We stayed during Parent's Weekend for Ball State University when we couldn't get a room in Muncie. As promised this hotel is a short 15-20 min drive from the school and is very easy to find!! In fact it was nice to be outside of Muncie where waits for restaurants were shorter and there are tons choices in Anderson minutes from the hotel! Great stay and we will look at going back next time we visit Municie!
October 5, 2013
Rated 4.0 out of 5.0 by Amy133 Very good
I could not say any negatives about this location. The staff was friendly, accommodations were good and a wide variety at breakfast time.
October 2, 2013
Rated 3.0 out of 5.0 by Pimy95 Service
Breakfast served too late. For business travelers needs to be out by 6AM.
Need coffee available thru the night, again for business travelers. At least by 4AM.
September 9, 2013
Rated 5.0 out of 5.0 by Nolso Staff and breakfast
The staff always makes our comfort their priority. The breakfast is the best and the cinnamon rolls are to die for! We misunderstood the breakfast closing time, but the staff gave us rolls, yogurt and fruit. Very accommodating even tho it was our fault we missed coming down in time. Thank you very much.
September 7, 2013
Rated 4.0 out of 5.0 by FreqCustomer2 Freq customer
The hotel stay was very enjoyable. The breakfast lady worked her tail off. She was trying to take care of everything and keep things running smoothly. The pancake machine was acting up so she was constantly running back and forth to try to keep it working. Since it was a holiday weekend (Labor Day) you might want to have a little extra help
We had requested a late check out and before check out time the maid came to try to clean the room and then 10 minutes after check out the supervisor came and asked if we would like a late check out. 2 unneccesary interruptions that we had tried to take care of the night before-other than that it would be 5 star service
September 5, 2013
Rated 5.0 out of 5.0 by Wendynh Great Location to University
Stayed here while settling our daughter into University. A very nice breakfast selection was available every morning. Lots of eating places nearby. Definitely try Montana Mikes if you stay here. Rooms were comfortable, cleaning staff very cheerful and willing to give extra towels. Front desk clerks always nice.
September 3, 2013
Rated 4.0 out of 5.0 by Lisa744 Comfortable bed and friendly service.
Overall our hotel stay was good and the price was reasonable. The room was clean although there was a large crack in one of the tiles in the bathroom and the towel hook on the back of the bathroom door kept falling off. In addition, the carpet in the elevator and in the stairwell was dirty looking. Overall these are minor things but it gave me the impression that they weren't taking care of the place.
September 3, 2013
Rated 5.0 out of 5.0 by 67Chevy Very clean and comfortable room.
The staff was great, the beds were comfortable and the room was very clean. We also enjoy the breakfast at the Holiday Inns Express. We were on a motorcycle and appreciated having a washer and dryer to do up our laundry.
September 2, 2013
Rated 1.0 out of 5.0 by perry57 Very dirty
Dirty carpets. The shower head was so clogged there was no water pressure We were going to stay for several days but checked out after the first night. I do not think I will be back.
September 2, 2013
Rated 5.0 out of 5.0 by PreciousPuppy2005 Great Holiday Inn Express
My husband and I enjoyed our 2 night stay at this Holiday Inn Express. The room was very comfy. The staff was friendly and the Continental Breakfast was very enjoyable. There was a good variety of things to eat. Great place to stay and relax.
August 21, 2013
Rated 4.0 out of 5.0 by Postman Breakfast/Staff
It would be nice if the breakfast bar would start about 6AM for us early risers. I saw quite a few guest including myself that left because the breakfast was not ready. Also my receipt was not slid
under my door when I left at 6:15 AM so I did not get express checkout. The desk clerk said that she is to busy to get them out any earlier than she did. When I was wanting to check out she was
not available at the front desk so I had to wait on her to show up.
Then she acted mad and I had to wait to get my receipt printed for a few minutes. Other than that it was a good stay.
August 19, 2013
Rated 4.0 out of 5.0 by Whut65 Delicious Breakfast and great, friendly staff
We stayed three nights. Everything was fine. We would stay there again.
August 18, 2013
Rated 5.0 out of 5.0 by ShellK7 Great HI!
We arrived very late and we were tired. Check in was a breeze. The room was very clean and everything was as it should be. I wondered why the road was so noisy, but discovered the next morning that our window was open just a crack. Wish I had checked that the night before. Breakfast was fantastic. I have several allergies, but I had no problem finding plenty to choose from. We didn't use the pool because we were just passing through. Everything that we saw and experienced, though, was great. We were traveling with young children and they enjoyed the stay as well.
August 17, 2013
Rated 4.0 out of 5.0 by BGM40 Good service. Not very comfortable
The 2 queen suite room was not as spacious as we saw in the website. But the service and breakfast was good.
August 15, 2013
Rated 3.0 out of 5.0 by PC744 Great if it wasn't for the noise
We were given a free upgrade to a larger suite, which was nice since we were traveling with kids. However, the room was at the very front of the hotel right above the front doors. We could hear the music being played right outside the entrance, and we could hear every time someone went in and out of the front doors to the hotel. Our room was also right next to the ice machine, which was very noisy as well. Needless to say, with kids waking up every few hours due to all the noise, it was not a restful night. I'm sure a room facing the back of the hotel would have been much better.
August 14, 2013
Rated 5.0 out of 5.0 by bettyloulou Great room, awesome staff
We came in from Ohio and the pool was great, the staff was excellent, breakfast was wonderful. I would recommend this hotel to anyone. Nice rooms, my father-in-law said that it was the best nights sleep he's had in a long time!
August 12, 2013
Rated 5.0 out of 5.0 by OICU812 Plush room and great accomodations.
Room was very nice and clean. Excellent furnishings and was surprisingly quiet. Breakfast had the nicest selection of food that we have encountered in a long time.
August 8, 2013
Rated 5.0 out of 5.0 by Winkyrjmr Great Service, Comfy Bed, Nice clean Swimming Pool
Staff was great and even upgraded our room before we got there because we were priority club members. They treated us great. The lady at the front desk when we checked out gave my little daughter animal cracker to eat on the way home. She loved it.
August 2, 2013