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Rated 4.3 out of 5 by 126 reviewers.
Rated 4.0 out of 5.0 by Holiday Inn Express Anderson Nice hotel with clean and quiet rooms. Nice staff. Very accommodating. October 23, 2013
Rated 5.0 out of 5.0 by Parent's Weekend Stay This is a lovely, very clean and comfortable hotel! We stayed during Parent's Weekend for Ball State University when we couldn't get a room in Muncie. As promised this hotel is a short 15-20 min drive from the school and is very easy to find!! In fact it was nice to be outside of Muncie where waits for restaurants were shorter and there are tons choices in Anderson minutes from the hotel! Great stay and we will look at going back next time we visit Municie! October 5, 2013
Rated 4.0 out of 5.0 by Very good I could not say any negatives about this location. The staff was friendly, accommodations were good and a wide variety at breakfast time. October 2, 2013
Rated 3.0 out of 5.0 by Service Breakfast served too late. For business travelers needs to be out by 6AM. Need coffee available thru the night, again for business travelers. At least by 4AM. September 9, 2013
Rated 5.0 out of 5.0 by Staff and breakfast The staff always makes our comfort their priority. The breakfast is the best and the cinnamon rolls are to die for! We misunderstood the breakfast closing time, but the staff gave us rolls, yogurt and fruit. Very accommodating even tho it was our fault we missed coming down in time. Thank you very much. September 7, 2013
Rated 4.0 out of 5.0 by Freq customer The hotel stay was very enjoyable. The breakfast lady worked her tail off. She was trying to take care of everything and keep things running smoothly. The pancake machine was acting up so she was constantly running back and forth to try to keep it working. Since it was a holiday weekend (Labor Day) you might want to have a little extra help We had requested a late check out and before check out time the maid came to try to clean the room and then 10 minutes after check out the supervisor came and asked if we would like a late check out. 2 unneccesary interruptions that we had tried to take care of the night before-other than that it would be 5 star service September 5, 2013
Rated 5.0 out of 5.0 by Great Location to University Stayed here while settling our daughter into University. A very nice breakfast selection was available every morning. Lots of eating places nearby. Definitely try Montana Mikes if you stay here. Rooms were comfortable, cleaning staff very cheerful and willing to give extra towels. Front desk clerks always nice. September 3, 2013
Rated 4.0 out of 5.0 by Comfortable bed and friendly service. Overall our hotel stay was good and the price was reasonable. The room was clean although there was a large crack in one of the tiles in the bathroom and the towel hook on the back of the bathroom door kept falling off. In addition, the carpet in the elevator and in the stairwell was dirty looking. Overall these are minor things but it gave me the impression that they weren't taking care of the place. September 3, 2013
Rated 5.0 out of 5.0 by Very clean and comfortable room. The staff was great, the beds were comfortable and the room was very clean. We also enjoy the breakfast at the Holiday Inns Express. We were on a motorcycle and appreciated having a washer and dryer to do up our laundry. September 2, 2013
Rated 1.0 out of 5.0 by Very dirty Dirty carpets. The shower head was so clogged there was no water pressure We were going to stay for several days but checked out after the first night. I do not think I will be back. September 2, 2013
Rated 5.0 out of 5.0 by Great Holiday Inn Express My husband and I enjoyed our 2 night stay at this Holiday Inn Express. The room was very comfy. The staff was friendly and the Continental Breakfast was very enjoyable. There was a good variety of things to eat. Great place to stay and relax. August 21, 2013
Rated 4.0 out of 5.0 by Breakfast/Staff It would be nice if the breakfast bar would start about 6AM for us early risers. I saw quite a few guest including myself that left because the breakfast was not ready. Also my receipt was not slid under my door when I left at 6:15 AM so I did not get express checkout. The desk clerk said that she is to busy to get them out any earlier than she did. When I was wanting to check out she was not available at the front desk so I had to wait on her to show up. Then she acted mad and I had to wait to get my receipt printed for a few minutes. Other than that it was a good stay. August 19, 2013
Rated 4.0 out of 5.0 by Delicious Breakfast and great, friendly staff We stayed three nights. Everything was fine. We would stay there again. August 18, 2013
Rated 5.0 out of 5.0 by Great HI! We arrived very late and we were tired. Check in was a breeze. The room was very clean and everything was as it should be. I wondered why the road was so noisy, but discovered the next morning that our window was open just a crack. Wish I had checked that the night before. Breakfast was fantastic. I have several allergies, but I had no problem finding plenty to choose from. We didn't use the pool because we were just passing through. Everything that we saw and experienced, though, was great. We were traveling with young children and they enjoyed the stay as well. August 17, 2013
Rated 4.0 out of 5.0 by Good service. Not very comfortable The 2 queen suite room was not as spacious as we saw in the website. But the service and breakfast was good. August 15, 2013
Rated 3.0 out of 5.0 by Great if it wasn't for the noise We were given a free upgrade to a larger suite, which was nice since we were traveling with kids. However, the room was at the very front of the hotel right above the front doors. We could hear the music being played right outside the entrance, and we could hear every time someone went in and out of the front doors to the hotel. Our room was also right next to the ice machine, which was very noisy as well. Needless to say, with kids waking up every few hours due to all the noise, it was not a restful night. I'm sure a room facing the back of the hotel would have been much better. August 14, 2013
Rated 5.0 out of 5.0 by Great room, awesome staff We came in from Ohio and the pool was great, the staff was excellent, breakfast was wonderful. I would recommend this hotel to anyone. Nice rooms, my father-in-law said that it was the best nights sleep he's had in a long time! August 12, 2013
Rated 5.0 out of 5.0 by Plush room and great accomodations. Room was very nice and clean. Excellent furnishings and was surprisingly quiet. Breakfast had the nicest selection of food that we have encountered in a long time. August 8, 2013
Rated 5.0 out of 5.0 by Great Service, Comfy Bed, Nice clean Swimming Pool Staff was great and even upgraded our room before we got there because we were priority club members. They treated us great. The lady at the front desk when we checked out gave my little daughter animal cracker to eat on the way home. She loved it. August 2, 2013
Rated 5.0 out of 5.0 by Great place to stay This hotel is in a convenient location near the interstate. The room was clean and comfortable and the staff was helpful and friendly. There were many restaurant choices nearby. July 16, 2013
Rated 5.0 out of 5.0 by A Good night! Excellent room with an awesome bed with high quality bedding. In addition, breakfast was excellent! July 16, 2013
Rated 5.0 out of 5.0 by Very friendly staff Upgrade without request, warm cookies upon arrival with flavored water drink.. yum. Very nice room and excellent breakfast. Also enjoyed the pool, no hot tub however. July 10, 2013
Rated 4.0 out of 5.0 by Top Notch Service The service and atmostphere is outstanding. The breakfast room is clean and well kept. The food buffet is fresh, hot and well supplied. The staff, including housekeeping, is very personable and even called me by name- impressive. July 8, 2013
Rated 5.0 out of 5.0 by Well Pleased We were very happy that we were able to extend our stay by one day as the business meeting was changed to a day later, We had very good service every one was friendly, and helpful. July 4, 2013
Rated 5.0 out of 5.0 by great experience My daugherts and I were on a long trip from Texas to Michigan to attend my grandson;s wedding. We came to this hotel in the middle of the night. The hostess was excellent and the rate was unexpected, very reasonable. Thank You July 4, 2013
Rated 5.0 out of 5.0 by Great experiance The room was very clean, easy check in and out. Staff was very friendly and helpful. July 3, 2013
Rated 2.0 out of 5.0 by Horrible Room The room smelled as if someone had smoked in it for the past 20 years. Shampooing carpet is not enough to convert a smoking room to a non-smoking room. We had traveled straight through and were exhausted. We went right to the room to shower and by the time we had a choice to switch rooms, we chose the need to rest before continuing a long journey. Every time the air conditioner came on, it circulated another horrid stench. If you are going to remodel, then do it right - not cheap. Rip up the carpets, scrub the walls and replace EVERYTHING. Smoking rooms are disgusting. Non-smoking rooms should be just that. A nice clean lobby does not make-up for a terrible room. Never plan to stay here again, which is unfortunate because we travel this way at least 4 times a year. July 3, 2013
Rated 5.0 out of 5.0 by Excellent stay Great room. Very clean and an excellent value. The staff were friendly. June 28, 2013
Rated 5.0 out of 5.0 by Good rest and easy access to the nearby casino HIE hotels always offer a good value. The breakfast was hot, the staff was friendly and helpful, and the room was spacious. The location is handy to many, many restaurant options and is easy to find. Check-in was quick with my reservation but I've stayed here before w/o a reservation and they were just as accommodating. June 24, 2013
Rated 5.0 out of 5.0 by Facility Facility was great! Room was wonderful. Staff was perfect. June 23, 2013
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