Rated 4.7 out of 5 by 234
Rated 3.0 out of 5.0 by survey81 Comfortable bed and great service
bed was comfy, although the drapes could nt be closed an had a parking lot light glaring in the room all night. staff was polite and friendly exspecialy the woman taking care of breakfast kind and helpful.
May 21, 2015
Rated 3.0 out of 5.0 by leisuretime89 Hotel was nice...breakfast was a flop
If your looking for comfort, this is a place to stay. Breakfast was too overwhelming for the attendant working it. Could not keep up with the people staying there. Food was not fulfilled, many people left and went someone else to eat.
May 20, 2015
Rated 5.0 out of 5.0 by RevJackson Great Ambience, Friendly Staff, Pet friendly
Enjoyed the hotel even though it was a bit off the interstate. Very friendly staff. Would have liked a microwave in the room. We will stay here again.
May 19, 2015
Rated 5.0 out of 5.0 by BkS5757 regular gues
I always stay here when in the area. Super great staff and ALWAYS clean rooms and commons.
May 15, 2015
Rated 5.0 out of 5.0 by Kidpix Weekend with our grandkids
I love that they are very nice to our grandkids. They do not treat them like they are a bother. We love the pool, breakfast and snacks available after we swim. We can get the towels and go right to our room, no problem. We stay there every time we are in Andover.
May 13, 2015
Rated 5.0 out of 5.0 by Bartn Reliable and comfortable
Exceptional service at breakfast, reliable Holiday Inn quality, great stay (even in tornado season!)
May 13, 2015
Rated 5.0 out of 5.0 by Enjoying retirement 64 Great hotel
We totally enjoyed out stay here. It was clean and the service was great.
May 5, 2015
Rated 5.0 out of 5.0 by ellisW What a Wonderful Stay We Had
I arrived so tired from travel but right at the desk such friendly staff (Tami) melted that away. I'm disabled with a cane so everything is a bit of a struggle. Anyway, the room was so nice and clean; I never realized the Holiday Inn Express rooms were so large! The next morning I went downstairs for breakfast and mentioned my phone was dead, the lady at the counter (which happened to be the same lady who checked us in the night before) offered to charge the phone while I ate!! (Who does that?? No one except here at Holiday Inn @ Andover!!!! (Tami again) When I went in the breakfast area there was another sweet and kind lady who helped me with my coffee, breakfast plate and even brought me a newspaper and brought me more food!! She was so sweet I didn't even need sugar in my coffee!! Her name was Jenna. And it was the best breakfast buffet - omg, it was delicious! The gravy was fantastic over the biscuits (just like I make at home) and I loved your auto-pancake maker (what an ingenious device). Your coffee was the best, omg, simply the best!! After our hearty breakfast I went back to the room, I was having trouble getting the card in because I was holding coffee in one hand and my cane in the other, when the housekeeping lady saw I was struggling a bit and ran down the hall to help me, bless her heart. Her name was Diana. Anyway, we were so blown away with the service and smiles that I got the names of all the nice people who impressed me so. The lady at the front counter, Tami, the lady at breakfast, Jenna, and the nice housekeeping lady, Diana. These three gals went above and beyond the call of duty. They were simply nice, not because of their jobs but truly from inside, nice and lovely ladies who assisted another human being out of the kindness of their hearts. I wish I could have tipped them each $1000 because they were that helpful. I will always book Holiday Inn Express as my choice of hotel now and forever! In fact, we are already booked at one in Ocean Springs in May 2015 and I know it'll be another wonderful stay!!!!
May 5, 2015