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Rated 4.7 out of 5 by 115 reviewers.
Rated 4.0 out of 5.0 by quiet and very comfortable Great place awesome staff! Quiet and Clean nice grounds No restaurant or lounge but both are pretty close by. Front desk staff very knowledgeable about the surrounding area September 2, 2014
Rated 5.0 out of 5.0 by Air Conditioner AC Was weak and could not keep up during the daytime. August 31, 2014
Rated 5.0 out of 5.0 by Best in Wichita Stayed here on the way to vacation and then on the way home. Clean rooms and friendly staff. The hotel was pretty quiet since it's not located next to a highway. August 23, 2014
Rated 5.0 out of 5.0 by Easy Check In and Out Clean, friendly service, updated/new décor, convenient location August 21, 2014
Rated 5.0 out of 5.0 by great hotel great stay Great service and staff!!!! We had a very enjoyable stay. my elderly mom and sister got to relax and play cards in the common area. We were treated great. Could not have been more pleased !!!! August 20, 2014
Rated 5.0 out of 5.0 by Great Service and AMAZING BREAKFAST!! My wife and I took a random trip to Wichita Kansas area for our one yr wedding anniversary. We were pleased with how clean the outside area was. We walked in and were friendly greeted by the staff. Our room was very clean and comfortable, no issues at all. The only issue was the pool. It was a tad bit too cold but nor a big deal. Housekeeping did a great job! Every time my wife and I left the staff always greeted us! The breakfast was AMAZING!! Very good. The hot stuff was nice and hot and everything was fresh. Area was nice and clean. Definably would recommend this place! August 20, 2014
Rated 5.0 out of 5.0 by Clean and quiet room Casual atmosphere in a quiet setting that made our stay very relaxing. Staff was very friendly and helpful. August 20, 2014
Rated 5.0 out of 5.0 by Comfortable and quiet. A very clean, quiet place to stay. The beds were very comfortable. Great breakfast and several items to choose from. Staff was very friendly and helpful. Easy location to find and get in and out of. It sets a little back from the main highway which makes it very quiet - no road noise. I would recommend this hotel to anyone. August 19, 2014
Rated 5.0 out of 5.0 by Just a cut above the HIE Great location. Usual great service. Friendly front desk. Evening social hour. No hot tub but something about it made it a cut above. Nice fireplace and eating patio. They also had Chobani Greek yogurt and some whole grain breads to up the ante a bit. I still wish HIE would post a "please be respectful of other guests and wear appropriate clothing to meals "Please be decent. No bed clothes or sleepwear allowed in the dining area." There are guests at every HIE who think they are at home and schlog to breakfast with flipflops, wet hair and flannels." Who wants to look at that? August 19, 2014
Rated 5.0 out of 5.0 by Comfortable room and cooperative staff We came to Andover to attend a funeral and were given a special grievance rate. This was very helpful since, obviously, this was not something we planned ahead and prepared for financially. The room was clean, comfortable, quiet and the temperature in the room was easy to control. The staff was very helpful. The breakfast was fantastic. Because of the reason for our stay, we were out of the hotel most of the time so we did not have time to take advantage of all the amenities. But, all in all, it was a very pleasant stay. August 16, 2014
Rated 5.0 out of 5.0 by Good Place To Stay Stay at 35 plus IHG hotels thur out the year. Most stays are done in the Texas, Oklahoma, Missouri and Kansas, I rate this hotel in top 3 of my stays this year. August 16, 2014
Rated 5.0 out of 5.0 by Great Hotel I stay with this hotel 2 -3 times a year when I'm visiting family. The staff is friendly and helpful. The rooms are always clean and comfortable. They are pet friendly and the on site "greeter" Holiday the dog is always a pleasure to see. Would strongly recommend this hotel. I will definitely be back! August 14, 2014
Rated 5.0 out of 5.0 by Just what you would expect Received the usual great service, clean room and excellent free breakfast. August 13, 2014
Rated 3.0 out of 5.0 by one nite stay Good place to stay but, the only mirror was in the bathroom. August 12, 2014
Rated 5.0 out of 5.0 by Great Night Needed a good place for a stopover in the Wichita area on a the way to a family wedding. Perfect as it is close to I-35 and a new property. It was a restful night and clean. Thanks. August 12, 2014
Rated 5.0 out of 5.0 by Excellent service will come back We brought our basketball team to the Wichita tournament. We have been to this tournament three other times. This is by far the best hotel we have been to as team. The rooms are large and clean, but more than that the service was great. Cassie at the front desk cheered our team on for the entire stay, and always had good recommendations for us for restaurants. She gave us directions and pointed out the YMCA down the street which the boys loved. August 6, 2014
Rated 2.0 out of 5.0 by Pool It is a shame a quality motel brand has an individual motel with poor management and security of use for the pool area. IHG should be ashamed of this hotel. Most likely the culprit is the under-staffed management of the motel. Large event in town with lots of pre-teen and teenage kids. Staff was simply overwhelmed and unattentive due to time constraints. Poorest quality and highest risk motel of any chain I have stayed in. August 6, 2014
Rated 5.0 out of 5.0 by Will stay again The staff was fantastic. The hotel was pretty much full of boys basketball teams and this did not seem to stress the staff out at all The setting is very quiet and calming with a duck pond off the patio (which has a gas grill) The drink bar ( coffee, tea, water and juices) was open 24 hours a day and ever evening there was freshly popped popcorn at the front desk. If I am ever in the area again this will be my hotel of choice. August 5, 2014
Rated 5.0 out of 5.0 by Clean hotel and excellent staff This hotel was clean, neat, well stocked and the staff was exceptional! We haven't stayed at a Holiday Inn in quite some time but will be more apt to during future travel after the experience we had at Holiday Inn in Andover! August 5, 2014
Rated 5.0 out of 5.0 by Wonderful Service We were very pleased with our stay at this Holiday Inn. The entire staff; desk staff, housekeepers and the breakfast staff were very nice and cheerful. Even Holiday gave us a loving welcome. Also, the food selection was great! August 4, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service I like the place. They made me feel good when I show up. August 4, 2014
Rated 3.0 out of 5.0 by Okay hotel but not honest about price and dirty carpets The room (except for the carpet), bed, breakfast was nice. My main problem was with the price. I called other hotels in the area to get the best deal. I came back to Holiday Inn Express because it was a nice hotel and the price was right. I did not notice at the time of check in that there was two different prices listed when I initialed the check in form. Our bill came and I noticed the difference (I was quoted the cheaper one). I talked to the front desk and she did nothing and told me that is the way it was done. I have NEVER had this happen to me and if the prices were different I was told BEFORE I checked in. She even stated that it was going up $20 that day. I am glad we left the day we did. The other hotels in Andover were cheaper, I guess we will be checking them out next time we come to visit. August 2, 2014
Rated 5.0 out of 5.0 by Great job This is a great hotel. David at the front desk rasies your spirits in the morning by his singing. Love that they have a dog named holiday. The breakfast preparer is awsome also. July 28, 2014
Rated 5.0 out of 5.0 by Friendly Service This was a fun, convenient place to stay for a large family gathering. The staff was always helpful, courteous, and friendly. We liked the variety of breakfast foods and that it was ready early in the morning. July 25, 2014
Rated 5.0 out of 5.0 by Wonderful service and family friendly. The front desk service was above and beyond when we had trouble with our online reservation through a third party. The desk clerk took time to make sure that our accomodations were appropriate for the size of our party. She also was able to give us a very fair rate. The pool was warm, clean and perfect for the kids. The pillow top beds were perfect after a long travel day. And there were plenty of choices for everyone at breakfast. Friendly service, clean rooms. July 22, 2014
Rated 5.0 out of 5.0 by Great staff I like this hotel even though it is off the beaten path a little; I have never had a bad experience here. July 21, 2014
Rated 5.0 out of 5.0 by What Pleasant Experience Cassie was fabulous at check in - energetic, pleasant, knowledgeable, and quick. Hotel is a little difficult to find when Northbound on I35 - excellent restaurant nearby (Scotch and Sirloin) - easy return access to I35. Would definitely stay in this location again. July 19, 2014
Rated 3.0 out of 5.0 by Past frequent guest Location and room were ideal. However, desk clerk seemed unsure of herself and did not display the level of courtesy, welcome and interest one would expect from a hotel of this price, referring to myself in a conversation with the other desk clerk as "this guy", for example. The breakfast bar was frequently out of food/drink items, even midway thru the serving period, including coffee! Public seating areas in the lobby were noticed to be covered with dog hair on one evening, which was still there the next morning-apparently from the manager's dog, which had a bed behind the main desk, and roamed the area. All in all, much less professionalism than in past visits. July 16, 2014
Rated 4.0 out of 5.0 by Relaxed atmosphere Good amenities such as the breakfast offered , however the pool was very cold. July 4, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service and clean. We arrived late without reservations. The staff was more than happy to accommodate us. I found the property well maintained and kept clean. Of the seven hotels we stayed at during our trip, my wife recalls the night in Wichita as the one she slept best at. The mattress was great. July 3, 2014
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