Rated 4.2 out of 5 by 39
Rated 5.0 out of 5.0 by BR649TX Very comfortable room/bed
We stay here a couple of times a year during golf tournaments. This property never disappoints!
August 13, 2014
Rated 5.0 out of 5.0 by katweave Great Service
My family was in town for a Funeral so this was not a pleasure trip. I had to book the room at the last minute as I had previously booked the Hotel down the street and they did not have the things offered on there web site such as a pool for my grand-baby to swim in as she had been promised for a 6hr drive. I was very upset when I came in to book the room as the manager at the other hotel was very rude and had my temper up! Then I met the extremely professional and friendly staff you have here at the Holiday Inn Express. It was my poor judgment that cost me two hotel rooms, however, I was extremely pleased with everything about your hotel and will stay here again, I can only hope all your hotels are as nice and friendly as this one in Andrews, I have stayed at the one in Galveston as well and had just as great of a stay!! so thank you for providing your customers with a great room and staff.
August 13, 2014
Rated 5.0 out of 5.0 by Dutchm comfortable and relaxing as expected
Stopped by late in the evening, received quick check in and all was well.
All areas were nicely kept, appearance was great.
August 11, 2014
Rated 3.0 out of 5.0 by Neto11111 Average but a little expensive
Average but a little expensive. I have stayed in several hotels of this same brand and in the same conditions for half the price I paid here.
August 6, 2014
Rated 5.0 out of 5.0 by QuietLady Excellent Staff
All of your staff are most helpful and very customer service oriented!
July 28, 2014
Rated 5.0 out of 5.0 by rock11 Excellent service
Overall service from my arrival to departure was good. We enjoyed our stay. We were pleased with the breakfast choices.
July 7, 2014
Rated 3.0 out of 5.0 by Bhunt77 staff was rude and no room till close to 9 pm
Called my reservation in around 3 pm and I arrived at 430 pm the woman at the front desk was rude and said the room wasn't ready yet I went ahead an put my stuff in the other room I got for my coworker and went to store came back at 530 pm still no room .I went to coworkers room to wait long story short it was well after 8 pm before I got my room and thus happened to a couple other people as well so the next morning I got several excuses for the deal and told I would receive 5000 extra points that far as I know I still don't have but I will say this I have never had this happen at another holiday inn this location makes them look bad
June 28, 2014
Rated 5.0 out of 5.0 by BR649TX Very comfortable bed, courteous staff.
We have stayed in this hotel several times. Always have had excellent service, clean rooms and great beds!
June 25, 2014