Rated 4.2 out of 5 by 21
Rated 4.0 out of 5.0 by Tally Thanksgiving Lodging
Overall good quality of sleeping and breakfast bar. Easy to park and felt safe at this location.
Breakfast area was very nicely decorated and comfortable.
December 1, 2013
Rated 5.0 out of 5.0 by Israel99 Great Hotel
Holiday Inn express Andrews is A great Hotel to stay at. Its very Clean the staff are nice and Friendly!
Considering that there are no other decent Hotels in Andrews this Hotel provides the best Customer service and staff is very attentive to all guest needs.
I give this Hotel a 101%
November 25, 2013
Rated 5.0 out of 5.0 by Shelly75 Best Hotel In West Texas
Holiday Inn Express & suites Andrews is the best Hotel in West Texas. I travel frequent to the west Texas Area due to the Oil and Gas Industry and I stay In Midland, Odessa, Pecos, Hobbs, BigSpring But non of the hotel compare to the Cleanliness and great Customer service that the Andrews Holiday Inn Offers.
I recommend this Hotel to everyone traveling this Place is a home away from Home!
November 19, 2013
Rated 4.0 out of 5.0 Thoughtful details make for luxury
As very frequent travelers, we feel qualified to say this is REALLY a very nice place to stay. Small details like monogrammed pillowcases to differentiate the firm from the soft pillows and 'exotic' toiiletries from Bath & Body Works add to its charm and feeling of luxury.
We (3 of us in the room) had a terrific experience and the hotel staff could NOT have been any more wonderful.
We did experience a billing error, but that was corrected with a phone call after we'd arrived back home.
Our only complaint would be the voices from guests in the room above us - voices clearly heard (and understood) while in the bathroom. The vent in the wall obviously transmitted the sounds.
Were it not for the billing error and noise in the bathroom, this hotel would be a perfect "10" in our 'book'.
None of us would hesitate to stay here again!
October 31, 2013
Rated 5.0 out of 5.0 by Emrys16 Very nice for the Location
Other than the fact it is located I a small town, The hotel was amazing. I stay with the holiday inn chain very frequently and love the Express line more and more. Not at all disappointed with this one. The town is booming right now and they are in a prime spot for it.
October 21, 2013
Rated 4.0 out of 5.0 by Unfold Attention to detail...
My stay was good overall...I didn't receive my scheduled wake up call. I heard giggling and laughter in the background when speaking to the gentleman at the front desk... I should have known something wasn't right. No call in the am...when I provided feedback to person at the desk in the AM, she checked the log, didn't see the call listed, and nervously laughed it off. I can recommend this location for family, but not for business travel that is dependent on time. Fortunately, I had my phone set as a back up.
October 20, 2013
Rated 2.0 out of 5.0 by nmallvr Would not recommend
I stayed at the Holiday Inn express in Andrews TX and was very disappointed. The property itself was fibe but seemed like it wasn't taken care of well. The staff were pushy and rude. The breakfast had several expired items and when I alerted staff instead of taking care of it in a nice manner they huffed and were very upset about having to toss the old expired items. Definitely not recommended if you're looking for fresh food or good customer service.
October 20, 2013
Rated 5.0 out of 5.0 by golf4 Great place to stay and very affordable!
The services was very nice and helpful! I actually thought the hotel was brand new being it was so clean and well kept, I was surprise d to find out it was built 4 years ago. It was actually nice to be able to walk on the carpet with no shoes it was so clean! Thank you for having a home away from home type of environment, not to mention the wonderful breakfast! If you walk away hungry, its your own fault. Thanks again for taking pride in your business!!! Lori
October 7, 2013