Rated 4.3 out of 5 by 79
Rated 5.0 out of 5.0 by CCZZ Convenient location for my work travel.
I stay at this property weekly. My only concern is the availability of this property on short notice. My problem obviously not yours. Ha ha.
October 11, 2013
Rated 5.0 out of 5.0 by Meira friendly staff
Rooms are clean. Reception area staff very helpful and friendly. Good location, not very noisy or near street traffic.
October 10, 2013
Rated 5.0 out of 5.0 by Evapet AWESOME STAY!!
Not only is the property quiet and clean, but the Hotel Staff is the absolute BEST!
The Manager tracked down some Advil for me, always made sure that I knew which places were close by for dinner and made me feel as though I was family. I would highly recommend a stay at this hotel.
October 6, 2013
Rated 5.0 out of 5.0 by BigA A great overnight stay...as usual!!
We stay with the HIE at Ankeny, IA regularly on our way to visit our daughter and her family in Maple Grove, MN. We have come to expect (and have never been disappointed) with our stay there! The rooms are always clean & comfy and the staff always friendly and make us feel "welcomed back"! Thank You for always being a great place to "stop, get a good night's sleep, a good hot breakfast" and all at a great price! We'll Be Back!
October 1, 2013
Rated 2.0 out of 5.0 by Buinessguy Excssive UPS charge
I accidently left some paperwork in my room after a two night stay. I called the hotel when I realized my mistake. I was first told that housekeeping did not find anything in my room. I asked the front desk to check and they did find the paperwork in the top chest drawer. They kindly agreed to send the left behind items to my home in NW Iowa. The package was sent UPS ground and the weight was 5 lbs. They charged me $21.85 to send the items. This charge was excessive and outrageous. I am a platinum member and would have welcomed a reasonable charge. This hotel will not receive my business going forward.
September 10, 2013
Rated 3.0 out of 5.0 by Soccermom513 Complimentary breakfast lacked
The room was great, however, the continental breakfast was lacking. Not only were there very limited choices, but they kept running out of things. My daughter's soccer team stayed here and they kept having to come and restock all of the breakfast options and they weren't real timely about it. Also, the garbage can in the eating area was always overflowing. The juice maker didn't work at all the first day. One of the reasons we stayed was for the breakfast and it certainly didn't live up to our expectations.
August 28, 2013
Rated 5.0 out of 5.0 by Beta3John Thank you for a wonderful stay!
My son and I were in town for the Iowa State fair. The hotel price was fair, given the event, and the accommodations were great. The bed and pillows were comfortable, the towels were plentiful, and the complimentary breakfast was hot with many options! The property was clean and safe. The pool was a lot of fun, and my son enjoyed it . . . for two straight hours before we checked out!! The young lady at the desk, Daniele, was ABSOLUTELY AWESOME with her assistance with the event venue (we were from out of town and had no clue) and even remembered us the next day to ask how my son enjoyed his first concert the night before. Should I be back in the Des Moines area, I know where I am staying!!!
August 22, 2013
Rated 5.0 out of 5.0 by Jenna9 We love staying here any time we are in town!!
Great place to stay when we are in town.. The staff was very friendly especially the lady that check us in. Our room suite was very clean and has a lot of room for the 5 of us. We love it!!!!
August 22, 2013
Rated 5.0 out of 5.0 by Jimmyjam56 Service
I received great service from the day manager. She was extraordinarily helpful and it made my stay even better. I would like to say thank you to her and bike on.
August 21, 2013
Rated 3.0 out of 5.0 by Trvler Time Consuming
The wait at the front counter was long.
My room keys didn't work so I had to wait to rekey them.
The lock on my door didn't lock, so I had to wait for the repair man before I could go out to eat.
August 21, 2013
Rated 4.0 out of 5.0 by Kapnkirk comfortable and convenient
This was a very clean and comfortable hotel and very conveniently located to restaurants and services. I have stayed at several Holiday Inns around the country and this one was at or above my expectations for Holiday Inn.
August 20, 2013
Rated 4.0 out of 5.0 by PQ1993 Enjoyed the visit
Great visit except for the times when the entire floor vibrated for minutes at a time. Somewhat unusual experience. Staff was great and very helpful.
August 19, 2013
Rated 5.0 out of 5.0 by Tina100 nice room
I have stayed here before, the staff is very friendly and helpful. The breakfast that we had was nice and Claudia worked so hard keeping everything full and emptying trash receptacles, and the room was full.
August 16, 2013
Rated 2.0 out of 5.0 by 1Backache Not what I expected
Have stayed in many HIE's. This one was very clean.
The front desk staff were great. The problem we had was the bed.
It was too well used, not comfortable at all. Unfortunately the hotel was full, so we could not be moved to another room. One other small frustration was that the decaf coffee was not kept full. My ratings are for this visit only, and may not be representative of how things would be on another visit. Love the breakfast especially the signature cinnamon rolls.
August 10, 2013
Rated 5.0 out of 5.0 by Green4 BEST Hotel staff!!!
Kudos to Andrew and Josh!! They both made our 4 night stay outstanding during the National Softball tournament in Nevada. They both were accommodating and friendly with our entire team staying at the hotel. They displayed efficiency, kindness, and ease with any situation they encountered.
August 9, 2013
Rated 5.0 out of 5.0 by EV344 Very nice room and great service!
The breakfast was very good. Location was just close to
other eating places and easy access.
August 2, 2013
Rated 5.0 out of 5.0 by SoftballMomU14 Great place to stay for youth sports teams
We were late in getting our hotel block for the USSSA World Series. Jennifer worked with us to come up with enough rooms for our team and was able to work within our budget. We were able to use the breakfast area for team gatherings. Hotel is within 5 - 10 min of the Prairie Ridge Sports Complex. Lots of restaurants and entertainment in the area. A very good choice.
July 31, 2013
Rated 5.0 out of 5.0 by Kaye123 Comfortable bed and great service
The breakfast was excellent and so was the service.
July 30, 2013
Rated 5.0 out of 5.0 by LBAB Pit stop in Iowa
Clean, need I say more? OK... Up to date, large room with tall ceilings. My 2 yr old LOVED the pool. Breakfast was out early, including milk, which I forgot to get enough of at 4am when my 2 yr old was screaming for milk. I would definitely stay there again - easy access to the interstate and I felt very safe in the neighborhood.
July 29, 2013
Rated 5.0 out of 5.0 by seiffert54 Mrs
great stay clean comfortable rooms breakfast good . Was there seeing some people I train with staying at another hotel they were there to open the new Perkins. I was not on that opening but these friend were from Florida so I had to see them. Thus the visit besides I like your hotels>
July 27, 2013
Rated 4.0 out of 5.0 by traveller19 Nice Hotel
Enjoyed my stay. Quiet and comfortable room. Pleasant staff
July 27, 2013
Rated 5.0 out of 5.0 by Omaha12345 Ankeny
Enjoyed our stay at HIE Ankeny, the interior could use a little bit of a facelift but that is a relatively minor complaint. The room was comfortable and spacious enough for my family of three.
On our visit the vending machines weren't working and the front desk person offered to run down the road to a gas station to get us some sodas. It meant alot that they offered to help and try to remedy the situation.
Breakfast was warm, plentiful and delicious
July 10, 2013
Rated 5.0 out of 5.0 by ramsey68 My stay at Holiday InnExpress--Ankeny, Ia.
Always clean and inviting.
The staff is wnderful.
Great place to stay.
June 19, 2013
Rated 3.0 out of 5.0 by kim227 Chlorine, Chlorine, Chlorine
When we first arrived all you could smell was the chlorine. I booked the hotel room for 2 nights and asked then if the room was a tight squeeze for 3 kid's and 2 adults they said there was plenty of room when we opened the door we found out different, but we did find the staff very friendly, the chlorine was very strong in the pool area so we opened windows and that seemed to help, we will look else where when needing a room for the money we paid for 2 days.
June 7, 2013
Rated 4.0 out of 5.0 by shonka week long stay
king suite was great, plenty of tv options with direct tv....breakfast was very lacking, always low on food, condiments, coffee, etc, but typical HIE breakfast food. Fitness room small, 2 newer precor machines, crowded when hotel is full.
Close to airport, food, shops, interstate, etc
May 14, 2013
Rated 5.0 out of 5.0 by Holi Great staff
I like this hotel and the lacation. The staff is friendly and helpful, there have been some wifi issues on the 3rd floor so now I just request another floor
April 28, 2013
Rated 5.0 out of 5.0 by Collan80 Visit of April 17th
I enjoyed a very nice one night stay at this hotel. All staff were very friendly and helpful. The breakfast was very good with scrambled eggs, bacon, warm cinnamon rolls and coffee along with the other usual continental food items. The location is nice too as we walked to the Outback restaurant just across the parking for supper.
April 22, 2013
Rated 5.0 out of 5.0 great service
Management of hotel is top NOTCH!!!
New General manager is a keeper!!
Thanks for a great stay
March 28, 2013
Rated 5.0 out of 5.0 by jaynut Very helpful staff
The evening desk clerk at about 8 p.m. went out of his way to get some bread from the locked pantry so we could make toast for our sick daughter. The day desk clerk was very willing to hold my laptop computer so that I did not have to leave it either in my car or my room. There were good selections for breakfast, and the breakfast room lady was on top of things as items were used. The room was clean and comfortable.
As this motel is about 1/2 way between my daughter's home and ours, we will probably stay here again.
The only "negative" - I was not recognized at any time as a Priority Club member that I can remember.
February 8, 2013
Rated 4.0 out of 5.0 by stever455 comfortable bed and service was v. good
very nice room and bed as normally found at Holiday Inn express. the heatger/A-C systsem was not the greatest as one couldnt get a consistent temperature. The least good experience was the rate charged, which was excessive and non-negotiable - not very friendly to long time customers of HI- Ex.
February 5, 2013