Rated 4.4 out of 5 by 50
Rated 4.0 out of 5.0 by stever455 comfortable bed and service was v. good
very nice room and bed as normally found at Holiday Inn express. the heatger/A-C systsem was not the greatest as one couldnt get a consistent temperature. The least good experience was the rate charged, which was excessive and non-negotiable - not very friendly to long time customers of HI- Ex.
February 5, 2013
Rated 5.0 out of 5.0 by Pjhaef Great Location
i like this hotel for its location. for me it close to the companies that i have to work with when i am in the area. as well as being close to many other good resturaunts.
the staff has always been helpful and nice.
January 26, 2013
Rated 4.0 out of 5.0 by bigb123 Great stay for the most part
First of all, you have an outstanding staff. They were very knowledgeable about the surrounding area, and made a spot on recommendation for a restaurant. The room was clean and comfortable and I did get a good night's rest.
My only concern was with the breakfast. The bagels and muffins were both rock hard and weren't edible. Also, the scrambled eggs were made so small that it required a spoon to eat them.
Other than that, you have a great facility with top notch staff.
January 10, 2013
Rated 5.0 out of 5.0 by Jess2012 great manager and staff
Very welcoming manager and staff. Our room was comfortable and clean. I would definitely recommend staying here.
January 3, 2013
Rated 5.0 out of 5.0 by BEANIE12 Good stay
Hotel was clean and quiet. Staff was friendly and helpful
December 23, 2012
Rated 3.0 out of 5.0 by Mjack too pricey for hotel quality and average service
An average HI express with subpar service, above average price, and a property in need of a refresh.
December 16, 2012
Rated 5.0 out of 5.0 Great Beds
Enjoyed the stay and slept great, The beds and pillows are so comfortable
December 10, 2012
Rated 5.0 out of 5.0 by MidnighVoice Truly excellent hotel
Glancing through the other reviews I was surprised to see the hotel has such a low rating. Then I noticed that one review that had raved about the hotel gave it all 1's instead of 5's (probably an understandable mistake), and a second disliked the fact that it was a non-smoking hotel (I didn't know that there were still smoking hotels!). For me, it is a good example of a HIE with excellent staff moving it up to the top tier. I would recommend it to anyone.
December 10, 2012
Rated 1.0 out of 5.0 by BigA71848 Wonderful Welcome after a VERY long day
We always stay with HIE unless there is not one available in an area we're staying and we've stayed with this HIE in Ankeny, IA many times before. While most of the time we call ahead and have reservations, this time was a bit different. We didn't know how far we would make it on our Thanksgiving trip to MN to be with our middle daughter and her family. It had been a very long day as we'd placed my Mother in a nursing care facility in central KS that morning as well as dealt with some "other family issues" concerning that placement and we late getting left to head "North". We got the HIE at about 7:30 in the evening. I walked in & handed the young lady behind the desk my Priority Club Card and said "I hope you have a room"! Well they did, and when she found I'd stayed there in the past #and I must have looked like it had been a long day# she up-graded us to a Suite! Talk about making our day and talk about another reason we will ALWAYS stay with HIE in Ankeny or whereever we travel!
November 25, 2012
Rated 5.0 out of 5.0 by MidnighVoice Excellent Value and great staff
This is a very, very good Holiday Inn Express. The are a variety of good rooms, the elevator always works, free parking, restaurants opposite the hotel, cable and free internet. But what sets it apart to me are the staff - all of them, not just the desk staff. Efficient, but also friendly and helpful.
If you are in the area, try it - you'll like it
November 20, 2012
Rated 5.0 out of 5.0 by Timmers Overall
I always enjoy my stay at the express they are always great places and the help is good. Thanks.
November 16, 2012
Rated 3.0 out of 5.0 by smoker24 all was ok except for no smoking rule.
will probably stay somewhere else because my wife and I both smoke. also we felt the rates were on the high side.
November 7, 2012