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Rated 4.2 out of 5 by 24 reviewers.
Rated 5.0 out of 5.0 by Tired biz traveler It's always great at this Holiday inn express...the staff is great and the location is fantastic. ...close to everything you could possibly need. All the other hotels are not walking distance to whole foods and great restaurants. March 18, 2013
Rated 5.0 out of 5.0 by Great experience !!! I would like to thank the staff of the holiday inn express in Annapolis Even before we arrived the staff was extremely helpful helping us find dining locations that would suit our group (thank you Gus!....great ideas!) Upon arrival we were met with very positive and upbeat staff who made us feel at home Marianne,Melanie,Mariah in the front office as well as Kee Ree at breakfast all went above and beyond The rooms were clean and very nicely appointed Location was prime! Thank you Catherine B. March 14, 2013
Rated 5.0 out of 5.0 by Great location, staff, and value ReeRee and Jai at the front desk were very accommodation with food preparation and providing information on new shopping areas. Proximity to restaurants and upscale shops can't be beat. You can walk to these within minutes. Also, just a short, easy drive into Annapolis center, i.e., Naval Academy, etc. We have stayed at other area hotels often, but this will be our new destination for the future. February 18, 2013
Rated 5.0 out of 5.0 by Great stay for business travel The hotel location, staff and service more than meet my needs for business travel. I've stayed in several other Maryland hotels and this is the best by far. Plenty to do and see within walking distance. February 12, 2013
Rated 5.0 out of 5.0 by Great room great service Stayed 3 nights....couldn't have been better. Comfortable room and great staff...helping with special business center needs. January 29, 2013
Rated 5.0 out of 5.0 by Great service Staff at this hotel are really great. They were all helpful, informed and friendly . Good choice for brief visits. January 23, 2013
Rated 3.0 out of 5.0 by Stay was Very Good, but . . . Stay was Very Good. The Staff was Very Good. But the extra firmness of the bed makes the stay very non-relaxing, uncomfortable, even more tiring than normal. The beds are just too firm. You cannot get comfortable for very long. I tossed and turned ALL night long. Go back to the mattresses used back about five years ago. December 22, 2012
Rated 5.0 out of 5.0 by Great Staff - Nice Hotel Been staying here for almost a year for business. Everyone knows my name and goes out of their way to provide exemplary service. December 18, 2012
Rated 5.0 out of 5.0 by Well done Kudos – to the Management. I am sure you get enough complaints, but this time its good news. My wife actually had an issue/problem with a front desk agent. But when she made her problem known to the Front Desk Manager the problem was immediately resolved with the full backing of the GM for the Hotel. As a Platinum member I travel all over, and rarely has a problem been so quickly resolved. Thank you. December 6, 2012
Rated 3.0 out of 5.0 by nice stay for short visit this stay was just right for our needs - very comfortable and easy drive into downtown Annapolis. Decent restaurants nearby, except avoid the Diner! December 1, 2012
Rated 3.0 out of 5.0 by one night's inconvenience Overall, our stay was nice - the hotel was in the perfect location for our visit to DC - near Metro and our room overlooked the Potomac - the restaurant on the 17th floor was good and the vew exceptional. The only negative was the power outage during prime time TV watching - the outage continued until early morning hours. Then, at 7:00am, we were awakened by a fire alarm - apparently, there was a problem in the kitchen, causing a lot of smoke - but, the alarm continued approx 1/2 hour, prompting us to begin the descent from 12th floor to lobby. This was difficult, considering my husband's health. Fortunately, the alarm stopped when we had reached about the 7th floor and we returned to our rooms. Nothing was said about the inconveniences when we checked out - it was as if nothing had happened. If those incidences had not occurred, it would have been almost perfect. December 1, 2012
Rated 3.0 out of 5.0 by Great Service and Great Location The bathroom was small and overall the room was over priced. However, the staff was friendly and concerned about my satisfaction. The hotel is located within walking distance of stores and restaurants that made up for the price. I would stay there again for the convenience. There was a nice exercise room. There was also an office with a computer with printer to print airline boarding passes. November 30, 2012
Rated 5.0 out of 5.0 by Great location, price, service and comfort. We are "snowbirds", and were visiting a relative in Riva, Md. This was our second stay at the Holiday Inn Express. We live six months in Virginia and then six months in Florida. The only real notiicable "problem area" is the entrance and exit route getting into and out of the Hotel. Since we stayed for 6 days, we did get used to the road network. All in all a very nice place to stay and feel like you are at home. November 17, 2012
Rated 2.0 out of 5.0 by disappointed We've stayed at many Holiday Inn Expresses. This was the most expensive, no mini refrig, very dated. Certainly not what we expected for the cost. November 16, 2012
Rated 3.0 out of 5.0 by Annapolis Riva Road Stay Holiday Inn is always my favorite place to stay. The biggest disappointment was my breakfast - the breakfast staff person did not show up and the poor desk help was frantically running back and forth from the desk to the breakfast area - I'm thinking she was trying to cover the two jobs. There was no juice prepared - just water came out of the spigots. Does this happen often? November 10, 2012
Rated 3.0 out of 5.0 by Room cleaning... service needs help. Missed cleaning our room one day. We were gone all day and came home to not made up room. Most of hotel staff less than friendly. Felt like we were inconveniencing them. October 28, 2012
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