Rated 4.1 out of 5 by 212
Rated 3.0 out of 5.0 by Trainer B Bathrooms very small
Room to sleep in was great. But the bathroom is smaller than a closet.
February 27, 2015
Rated 4.0 out of 5.0 by hylaeos Annapolis
Good clean location very friendly staff. Very close to the big mall and shopping. Nice stop while staying in Annapolis area.
February 26, 2015
Rated 5.0 out of 5.0 by Di2477 One of the best Holiday Inn Express locations.
Staff is always friendly and responses. Facility and room is always clean. Beautiful water view and peaceful relaxing setting outside (weather permitting that is :-)
February 23, 2015
Rated 5.0 out of 5.0 by traveldude1222 Excellent Service
The entire staff at this location was extremely friendly. No matter who it was everyone said hello and welcomed us to the hotel. Our suite was very clean and fully stocked with everything we needed.
February 19, 2015
Rated 5.0 out of 5.0 Wonderful stay!!
I have never been more pleased with a hotel company in my life. Jessica was wonderful, when she checked us in she also informed us about the rewards system. She wasn't pushy but had so much information we were comfortable with signing up and giving out our info! What a great deal! She was also so bubbly and so happy even when we left to go eat she still acknowledged us being there. She was beyond a super star at customer service. I would also like to acknowledge Wendy. She was by far the funniest person we encountered all weekend. She made sure we had enough food to eat and was just so cheerful and happy to have her job. My husband had gotten a juice out of the machine that seemed watered down, but before we caught on to it, Wendy did and immediately changed the machine and got him a new one. I really appreciate the customer service this hotel has to offer. The room was very clean and easy to feel at home with. Not like some old warn down hotels with carpets from the 80s. I was very very pleased with everything. Thank you for making us feel like guest and not customers!!!
February 18, 2015
Rated 4.0 out of 5.0 by ibedave great customer service
Myra the third shift night auditor is an asset to your team, she was very friendly, courteous, and loves her job, is shows in the way she does her job
February 5, 2015
Rated 2.0 out of 5.0 by donnym Room should not have been issued
We were initially assigned a room that had obviously just had water damage. There was damp-rid in the room, dust all over the place from recent drywall work. The room smelled moldy. I was very disappointed with this. They eventually got us another room, but this would lead me not to recommend this hotel again. I was very disappointed.
January 24, 2015
Rated 4.0 out of 5.0 by OhioMom2teens Conveniently located
Our room was a little smaller than expected, but it was clean, comfortable and quiet. My teenager was disappointed that the pancake machine was sitting on the counter in the breakfast area, but when we inquired we were told that it was not working.
January 22, 2015