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Rated 4.5 out of 5 by 80 reviewers.
Rated 5.0 out of 5.0 by Great hotel staff Had an overnight stay with my daughters in a basic and clean room. Was able to check-in early and staff were extremely helpful and friendly. Would recommend and would return again. Free wifi and free breakfast was an added bonus for such a reasonably priced hotel. February 27, 2014
Rated 5.0 out of 5.0 by greatservice Staff very helpfull in all departments, food excellent and bar prices resonable,nothing too much trouble from the staff February 12, 2014
Rated 4.0 out of 5.0 by Shopping trip to Ballymena Stayed in Holiday Inn and was pleasantly surprised by lay out of foyer, quality of rooms and spacious car park. This is certainly a "value for money hotel" .... Room was spacious, clean, bright and comfortable. Breakfast was superb, fresh fruit , range of cereals, breads and cooked foods , well presented and attended to as required. Will return and would recommend it without reservation ,,,,if you will pardon the pun!! January 30, 2014
Rated 5.0 out of 5.0 by Enjoyed my stay, couldn't have been better Stayed last month just before Christmas, the hotel looked beautiful with all the decorations and Christmas trees, the rooms were spotless, the staff were friendly and very helpful. There was continental breakfast as the kitchen was closed during Christmas but it was lovely and definitely efficient. I could not fault this hotel in anyway. I am already planning my next visit. January 11, 2014
Rated 5.0 out of 5.0 by Smiles all round During my stressful trip, the staff at this hotel went the extra mile, really making a difference to my stress levels, bravo! January 9, 2014
Rated 5.0 out of 5.0 by Everything was absolutely excellent. Couldn't complain, if I tried Everything was absolutely excellent. Great location. Service excellent. Breakfast much better than expected. Transport to airport perfect. All staff lovely. Ice machine extremely convenient. Would definitely use this hotel again on route to the airport. January 7, 2014
Rated 1.0 out of 5.0 No sleep...no cooked breakfast! Stayed here on 30th Dec 2013, the aim was to avoid an early rise for our flight the next morning....big mistake! Firstly we were woken at 4.20am with the thumping and slamming of doors which continued for 40 mins when my husband went to find a staff member. Whilst I understand people need early starts for flights, this was out of hand, guests must have been running between rooms, it would have been quieter on the M2! Secondly breakfast was described as full breakfast, this was far from the case, no cooked food was available that morning at all, I have my suspicion it was something to do with the 2 coach loads of guests staying.Thirdly we did not have time to speak to reception about or stay as we had to get to the airport, so I emailed later that day...5 days later and no reply! Customer service is obviously not important. January 5, 2014
Rated 5.0 out of 5.0 by Excellent and Frienly Staff Very nice hotel an extremely friendly staff. Used the fly and park service. When I got back the car battery was flat and the staff when out of their way to get me up and running again. January 2, 2014
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