Rated 4.6 out of 5 by 284
Rated 4.0 out of 5.0 by Blade1889 My Stay
Good clean hotel with good staff but no Cider. Would visit again if in this area
January 30, 2016
Rated 4.0 out of 5.0 by fiduch Great hotel with terrible internet
Everything was great... staff, room, maid service. But the internet speed was atrociously slow. If you want to do any sort of business at this hotel, be prepared to pay a premium for their faster internet service.
January 27, 2016
Rated 5.0 out of 5.0 by Chips1257 A great place to stay
This hotel continues to offer First Class Service at a reasonable price. The whole hotel is clean, the rooms are excellent, the only let down is the Breakfast, which is not the best I have ever had, but it is included in the room rate.
The reception staff are some of the best I have come across, helpful but not intrusive, a credit to them....thank you.
The only real issue I have is with the Central Booking Service for IHG group, where it takes a long time to make the booking, and if you dont have your membership number at hand, it takes forever, and the number is a 13p / minute charge.
Get the direct number of the hotel and by pass this issue and you will have a great experience
January 16, 2016
Rated 5.0 out of 5.0 by Syd804 A good choice.
Rooms at this Holiday Inn Express are bright and modern. They have comfortable beds and contain everything the traveller needs for a restful stay. Staff are friendly and polite in an unobtrusive way. This hotel provides a delicious full breakfast with a wide choice and generous portions. It is extremely convenient for Belfast Airport and is an ideal base for touring Northern Ireland.
January 13, 2016
Rated 5.0 out of 5.0 by EÓxx Good hotel
Good experience overall but I
could not pay at bar with euros! That is strange!
January 8, 2016
Rated 5.0 out of 5.0 by alli baby staff
The Staff were amazing at this hotel all very friendly and no task was ever too much hassle.
The staff are the main reason that i would come back to this hotel.
January 4, 2016
Rated 5.0 out of 5.0 by Kel682 Unplanned stay but glad we did
Due to a storm, we were unable to catch our ferry back to Scotland. I had booked into a sister hotel in Dumfries so thought that I would ring central bookings and see what could be done. I was assured by central booking that we could transfer to the Antrim hotel and would only need to pay the difference between the rates (about £20). I was happy with this and went ahead with the change.
Unfortunately the information that I was given by Central bookings was incorrect but Leann at Antrim sorted it out. Leann went above and beyond, ringing central bookings to get more information and to clarify the substandard notes that were sent through. Leann then proceeded to ring Dumfries and arrange a refund (non-refundable booking). While we were waiting for a phone call back from Dumfries, we were offered, tea, coffee, drinks and chocolate from the staff stash in the office. Leann and the fellow also on duty (sorry, I didn't catch your name) were fantastic and we're happy to have a chat, offering suggestions for dinner and advice for our trip back to Larne with potentially flooded roads.
The hotel is well located in Antrim, close to outlet shopping and a Asda if you need to do any shopping. Would definitely stay there again!
January 3, 2016
Rated 3.0 out of 5.0 by PaulJHB Good value
Good value - especially by comparison with Belfast City hotels, which we would otherwise have used if they had not been so expensive for the night we wanted. Facilities and breakfast reasonable, but stay marred by night-time noise - inconsiderate guests in our corridor, coming in noisily in the wee small hours; and traffic noise from the main road which our room overlooked.
December 31, 2015