Rated 4.6 out of 5 by 105
Rated 5.0 out of 5.0 by bahamas profesional staff very atentive great service from cleaners to reception
Very good experience at this hotel , staff very profesional, excedeed my expectatins. I will use again in the future. Overal 10 out 10 experience.
June 15, 2014
Rated 5.0 out of 5.0 by Edwardl68 good value
Definitely an excellent choice for an hotel. Will use premier inn express again.
June 12, 2014
Rated 5.0 out of 5.0 by sunman06 1st wedding anniversary visit en route to the Giants Causeway
Fantastic......excellent for everything. great staff great free breakfast. quiet with option of 3 or 4 other places to eat across the road......book it now.
June 11, 2014
Rated 4.0 out of 5.0 by Dorothy and Ronnie Excellent Location
When my husband and I arrived in the Holiday Inn Express - Antrim- the reception staff made us feel very welcome.
June 10, 2014
Rated 5.0 out of 5.0 by Robin Hood Great staff and service
Stayed only one night but enjoyed our visit. Staff on reception were super and the standard of food for dinner and breakfast far exceeded our expectations.
This Holiday Inn Express has better facilities than we have found at other locations.
June 10, 2014
Rated 5.0 out of 5.0 by Dillondog Friendly & comfortable
Great hotel , excellent location , staff friendly and helpful
June 2, 2014
Rated 5.0 out of 5.0 by SJ520 Best HI Express I have stayed in!
Have stayed in many HIEs in both UK & abroad but can safely say this is the best one I have used for quality of overall stay. The breakfast was exemplary, much better than other HIEs and in fact better than many Holiday inns I have used! Staff very good, helpful and friendly! Well done HIE Antrim & thank you for a great stay.
May 29, 2014
Rated 5.0 out of 5.0 by C and P Great Holiday Inn Express
Holiday Inn Express hotels are usually OK but the Antrim one is an exception as it could not be faulted. It is well run, spotlessly clean, well maintained with friendly helpful staff. There is a large breakfast room for eating the full Northern Irish breakfast (not the normal HIX continental fare). The hotel serves a limited evening menu but there is a good restaurant next door with other choices in Antrim itself. Recommended if you are looking for a room in Antrim vicinity.
May 21, 2014
Rated 5.0 out of 5.0 by debbiek75 Amazing staff
I stayed here with my family for the weekend and thouroughly enjoyed it. It was an extremely busy weekend, with the big bike race on, but you would never realise this by the staff. They were totally professional and friendly. You were made feel like you were the only person staying in the hotel with the level of attention that they gave you. There was a manager (didn't get her name) working Friday and Saturday who could not do enough for us and Leanne on the desk was brilliant. The food was fab and there was lots of it, we ate there both nights and had breakfast. I would definitely recommend this hotel to everyone, it was a great base to tour around from and should I find myself up that part of the country again I will definitely be staying there
May 12, 2014
Rated 5.0 out of 5.0 by Gary R. Great Staff!
We had a lovely stay at Holiday Inn Express Antrim. Staff were very helpful to any requests we made and ensured our stay was very enjoyable. So, "Thank You", to all the pleasant front of house staff and to the ever helpful Lee, who made our Easter stay very enjoyable. See you again soon.
May 3, 2014
Rated 5.0 out of 5.0 by Steve 1047 An attentive staff
This hotel was our home away from home as we journeyed to Antrim from Canada for a family wedding. Staff was very attentive to our needs, indeed taking a personal interest in our activities and offering helpful answers to our questions.
The location near Junction One was handy and provided opportunities to explore stores and restaurants.
Thanks for a great stay.
April 3, 2014
Rated 5.0 out of 5.0 by Iain1104 Home from Home
I stay at many IHG hotels and have to say that this is one of the best for overall hospitality and friendliness - The staff 'go that extra mile' for their customers and create such a lovely, relaxed atmosphere, you actually look forward to getting back to the hotel and because you are looked after so well, you don't want to venture out and eat elsewhere.
Chef creates great wholesome grub and the guys are so attentive you don't need to chase for anything, it comes to you!
The staff are a huge asset and personalise everything - Other hotels could learn loads from these guys!
March 18, 2014
Rated 3.0 out of 5.0 by Aly2000uk Beds were awful but breakfast was fab
Nice room and fabulous breakfast. Not so comfy bed my daughter complained all night of something digging into her! Was awful! Very unhappy!!
March 15, 2014
Rated 5.0 out of 5.0 by Sophieschoice Great time for everyone
This is our third time at the Holiday Inn Antrim and would recommend it to anyone, groups, couples and families. The staff are extremely friendly and helpful, the breakfast was delicious and you can eat as much as you like. The rooms are spotless and spacious with everything you need including free wifi. We spent an evening with friends in the reception bar and had a lovely relaxing time. We will continue to stay in this hotel when we are visiting Antrim.
March 13, 2014
Rated 5.0 out of 5.0 by Crags As always very happy
Top notch hotel.
Leeann who works there is a diamond. A massive help and a huge asset to the hotel.
March 9, 2014
Rated 5.0 out of 5.0 by fran the man excellent evening meals
stayed for 3 nights, ate out first night, big mistake. Choice of menu and value for money meals were excellent, the desserts are to die for.
March 7, 2014
Rated 5.0 out of 5.0 by jbm280148 short break to support wife in hospital
Excelent staff, good accommodation, reported problem resolved promptly overall pleasent stay under very difficult personal circumstances
March 4, 2014
Rated 5.0 out of 5.0 by Clare111 Great hotel staff
Had an overnight stay with my daughters in a basic and clean room. Was able to check-in early and staff were extremely helpful and friendly. Would recommend and would return again.
Free wifi and free breakfast was an added bonus for such a reasonably priced hotel.
February 27, 2014
Rated 5.0 out of 5.0 by archie321 greatservice
Staff very helpfull in all departments, food excellent and bar prices resonable,nothing too much trouble from the staff
February 12, 2014
Rated 4.0 out of 5.0 by Lernie Shopping trip to Ballymena
Stayed in Holiday Inn and was pleasantly surprised by lay out of foyer, quality of rooms and spacious car park. This is certainly a "value for money hotel" .... Room was spacious, clean, bright and comfortable. Breakfast was superb, fresh fruit , range of cereals, breads and cooked foods , well presented and attended to as required. Will return and would recommend it without reservation ,,,,if you will pardon the pun!!
January 30, 2014
Rated 5.0 out of 5.0 by Jennifer1982 Enjoyed my stay, couldn't have been better
Stayed last month just before Christmas, the hotel looked beautiful with all the decorations and Christmas trees, the rooms were spotless, the staff were friendly and very helpful. There was continental breakfast as the kitchen was closed during Christmas but it was lovely and definitely efficient. I could not fault this hotel in anyway. I am already planning my next visit.
January 11, 2014
Rated 5.0 out of 5.0 by Mover2 Smiles all round
During my stressful trip, the staff at this hotel went the extra mile, really making a difference to my stress levels, bravo!
January 9, 2014
Rated 5.0 out of 5.0 by Happpy Guest Everything was absolutely excellent. Couldn't complain, if I tried
Everything was absolutely excellent. Great location. Service excellent. Breakfast much better than expected. Transport to airport perfect. All staff lovely. Ice machine extremely convenient. Would definitely use this hotel again on route to the airport.
January 7, 2014
Rated 1.0 out of 5.0 No sleep...no cooked breakfast!
Stayed here on 30th Dec 2013, the aim was to avoid an early rise for our flight the next morning....big mistake! Firstly we were woken at 4.20am with the thumping and slamming of doors which continued for 40 mins when my husband went to find a staff member. Whilst I understand people need early starts for flights, this was out of hand, guests must have been running between rooms, it would have been quieter on the M2! Secondly breakfast was described as full breakfast, this was far from the case, no cooked food was available that morning at all, I have my suspicion it was something to do with the 2 coach loads of guests staying.Thirdly we did not have time to speak to reception about or stay as we had to get to the airport, so I emailed later that day...5 days later and no reply! Customer service is obviously not important.
January 5, 2014
Rated 5.0 out of 5.0 by Jason.firstname.lastname@example.org Excellent and Frienly Staff
Very nice hotel an extremely friendly staff. Used the fly and park service. When I got back the car battery was flat and the staff when out of their way to get me up and running again.
January 2, 2014
Rated 5.0 out of 5.0 by Karen21 Top quality friendly + helpful staff
We arrived at the holiday inn and were greeted by 2 very helpful and friendly members of staff. They were so kind to offer above and beyond the standard service. The reception are was very clean and looked lovely with all the Christmas trees. We all enjoyed the breakfast, there was plenty to choose from from the self service, that area was also nice + clean, and festive. Thank you to all the staff at the holiday inn express.
January 1, 2014
Rated 5.0 out of 5.0 by paddyboy01 Great staff
Family really enjoyed their stay so much so we booked an extra night. Staff were terrific so helpful and friendly. Definitely recommend a stay here.
January 1, 2014
Rated 2.0 out of 5.0 by mo55 very noisy guests in other rooms
2 nights of 3 sleep disturbed by noisy guests in adjoining rooms which spoiled overall experience
no cooked breakfast on any of the 3 nights stayed
insufficient food left for breakfast on one morning
December 30, 2013
Rated 5.0 out of 5.0 by Bailie2010 Lovely stay & Brilliant Staff
Stayed here last week & couldn't fault it. The staff were all so lovely couldn't do enough to help. The breakfast is the best I have had in a Holiday Inn Express and its included in the price. Really great value for money. Will definitely be back.
December 15, 2013
Rated 4.0 out of 5.0 by Jillda50 Great Property/Bad Room
This is a great property from it's location and the friendly staff. Unfortunately our room was right next to the housekeeping closet and for whatever the reason, staff was going in and out of the closet throughout the evening and into the morning hours causing alot of noise including slamming of the doors. Obviously this did not make for a good night's sleep. I did say something to the front desk the next morning and suggested they keep this room for the last one to be booked in the future in order for guests to not go through what we experienced. Sadly, they did not offer a credit to the room charge - just a simple but nice apology.
I would most definitely stay at this property again for the value, quality and location. I would just make sure to ask for a quiet room.
December 12, 2013