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Rated 4.1 out of 5 by 78 reviewers.
Rated 2.0 out of 5.0 by express inn for a reason not all works the phone didn't work no calls no wake up calls possible shower head broken August 17, 2014
Rated 3.0 out of 5.0 by overnight stay The hotel is easy to find with convenient, although expensive, underground secure parking. As there are only stairs to/from the carpark, it is advisable to park at the front of the hotel when checking in, to save carrying heavy suitcases up stairs. The carpark is not suitable if you have a baby in a pram. We ended up carrying the pram with baby in up the stairs. The rooms are fairly clean and offer enough to cover your basic needs. We travelled as a family with 2 adults, 2 children and 1 baby, which made it a bit cramped, but ok as a one night stay. The bed is a standard double bed and the sofabed made the children roll into each other in the middle. The free wifi is rubbish and not worth logging into. The TV offers films, which you have to pay for, although there are BBC channels for English guests. The shower was lovely and warm with sufficient waterpower. Breakfast was included in the price. There is a selection, but the cereals on offer are pretty rubbish and the muesli was dreadful. We can't grumble as it was included in the price. The staff in the hotel are very friendly and their badges show what languages they speak, which is an excellent idea. We would stay here again as it is still excellent value and in a good location. We would only stay for 1 night as it is not big enough or comfortable enough to stay as a holiday August 16, 2014
Rated 4.0 out of 5.0 by Good stay, changes needed Considering the low price and offer, this is a much better hotel than the Express badge would make you think. Clean, fresh, fairly modern, it was more than ample for our 2 night stay. Location is ok, harbour at the back much nicer than the surrounding area out front, so don't be put off. Just be aware it's a good 20+ min walk to the main centre/ old town, and the transport such as buses didn't seem as convenient round this way. Apart from that, great stay. Pillows not very comfortable, and limited supply of irons and ironing boards is a let down, as is the fact there are no drawers or safes in the room. And the shower gel etc isn't up to scratch so bring your own. Also, find a supermarket for things such as snacks, beers and water in the central area as there is a lack of shops around the hotel and everything is overpriced! Staff were absolutely great, apart from the night manager/ receptionist man who is rude, aggressive, and should be dealt with by management - considering it was pride, obviously people would be enjoying themselves but his aggression is absolutely unacceptable. August 13, 2014
Rated 5.0 out of 5.0 Hotel perfekt, Parken zu teuer Hotel in Bezug auf die Lage in unmittelbarer Nähe zum Jachthafen, auf die Zimmerausstattung, die Schlafqualität, die Qualität des Frühstücksbuffets, die Sauberkeit und die Freundlichkeit des Personals hervorragend und sehr zu empfehlen bei besonders gutem Preis-Leistungsverhältnis. Aber: Parkplatzgebühren in der Tiefgarage für 24 Stunden von 25% des Preises der Übernachtung für 2 Erwachsene und einem Kind im Familienzimmer inclusive Frühstück!! Da stimmt das Verhältnis sicher nicht!! Laut Auskunft der Rezeption sei das Parken auf dem öffentlichen Parkplatz gegenüber über Nacht nicht sicher, wenn der Wagen nicht völlig leergeräumt ist. Auf einer Durchreise nach längerem Urlaub nimmt man nicht gerne das ganze Urlaubsgepäck nur für eine Nacht auf sein Zimmer. August 7, 2014
Rated 5.0 out of 5.0 by Comfortable and clean Highly recommend this hotel, everyone was friendly and helpful July 23, 2014
Rated 4.0 out of 5.0 by Good value hotel - but bedding requires improvement My third stay in this hotel. Staff is always very friendly and helpful, as IHG Rewards Club Platinum member my room key, welcome letter and bonus points are always ready before check-in. Free 'upgraded' internet for Plats is also very much appreciated. Rooms are decent size, bathrooms typical HIX style. My main complaint is the bedding, queen beds are very small and the pillows are absolutely horrible - the weird shape (wide/narrow) makes them very uncomfortable to sleep on. They give you the choice of firm July 14, 2014
Rated 4.0 out of 5.0 by Safe Bet Good location and great value for money. Professional and courteous staff through and through. July 14, 2014
Rated 4.0 out of 5.0 by Good location, excellent staff service It was not first time at this hotel, but had not visited since the renewal of the lobby area, which has improved the general aspect of the property. Staff is very attentive and ready to solve any issues and to give some advice. Surprised that parking service is not give to Platinum members, as it happens in other properties. Hotel is very weel communicated for business purposes when you have to travel and take highways. Good hotel to be used as a base for some meetings in Belgium. July 14, 2014
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