Rated 4.6 out of 5 by 127
Rated 5.0 out of 5.0 by JPMH birthday
Dane was at the front desk when we arrived. We were extremely tired from a long drive and arrived a few hours before check in time.
Dane could not have been kinder. He checked the rooms and found one that was cleaned and ready, so, we were able to unpack, relax and surprise our Grandson on his birthday.
This will be our "place to stay" in future visits.
April 15, 2015
Rated 5.0 out of 5.0 by KingRichard Stayed Five Days!
We had another great stay at the Holiday Inn Express with Dane and his crew. This was our 8th visit, and it certainly measured up to all the others. With our two daughters, their husbands and four grandchildren living in Apex and Holly Springs, this hotel is the perfect place to return to for a GREAT night's sleep after all the hustle and bustle of each day. We'll return to it again for Panther Creek's Graduation Week in June!
P.S. I no longer have to carry my bed pillow with me because this hotel has wonderful, soft pillows in every room (as well as firm ones)!!
April 13, 2015
Rated 5.0 out of 5.0 by lilley12 Comfortable bed and great service
We stayed at this HI Express for our recent trip to visit our children. The room was a great size and very comfortable. We were welcomed by the front desk and check in was very easy. Breakfast was good. A good variety of both hot and cold foods. Coffee was a little weak but that would be my only complaint. We had booked 3 nights and ended up staying a 4th night.
April 8, 2015
Rated 5.0 out of 5.0 by Hank06 Friendly staff and comfortable room
I stay here 2 - 3 times per year when visiting family in the area. It is very convenient and with the friendly staff, cleanliness and comfort couldn't ask for more.
April 6, 2015
Rated 5.0 out of 5.0 by halman holiday inn apex
great place to stay but could do better for breakfast
April 1, 2015
Rated 4.0 out of 5.0 by justdating Thanks Cherry
This is our second stay here at this hotel. This go around was much better than the first. The manager Cherry is great and we could not have asked for a better response from her. Elevators are still a tad lout and close to the Jacuzzi rooms but aside from this they hotel is great
April 1, 2015
Rated 5.0 out of 5.0 by Mrs. Woo Wonderful hotel and great service
Hotel was wonderful! Would totally stay there again, and would recommend to everyone.
March 25, 2015
Rated 5.0 out of 5.0 by pvttpilot Management, Front Desk, Staff (Housekeeping, Maintenance and Breakfast Lady)
Best overALL hotel in the WORLD !!!! Cherry and her staff are the very best !!!! I've been staying at this hotel on and off for almost two years (business purposes) and never had any problems.
But no matter howmany hotels you stay in sooner or later you will have a problem somewhere even in the finest 5***** hotels.
It's only how a hotel corrects a problem when a problem does arise .. that seperates "good" hotels from "bad" hotels. This is the very "strength" of this hotel.
I believe in giving someone a chance to correct a problem when and if .. I have one.
I've never had a problem at all in this hotel .. BUT if by some very very small chance I did have a problem with ANYTHING .. ALL I would ever have to do is tell the hotel staff !!! Someone !!! ANYONE !!!
They will ALL help YOU!!!! They will do anything to make YOU happy .. but YOU have to tell them if you do have a problem. They don't know until You tell them. ALWAYS give someone a chance to correct a problem after you tell them about a problem. It's not fair to grade someone if you haven't told them about the problem. But no one can blame any hotel if the customer (like me) don't tell the hotel staff or give the hotel a chance to correct it.
I am "strict" on my reviews. I do point out the "good" .. but I will also point out the "bad" if I experience it. If my experience is bad and if I have given the hotel an oppurtunity to correct the problem and they haven't done it .. my review will reflect it !!!
But this hotel is the very best !!! This is ONLY my opinion of this hotel but I hope my review will help others. That's why I take the time to write them.
I really like staying here at this Holiday Inn Express in Apex !!!
It's home. It is home away from home.
March 12, 2015