Rated 4.5 out of 5 by 45
Rated 1.0 out of 5.0 by Jmrodgers9 Issues
I found the staff less than knowledgable about the area and hotel policy. I booked the room for my som who was visiting from New Orleans. I had not seen him in months as he has been out of the country for months working on his PHD. He checked in very late and did not have his cell phone. I called the hotel to check on him and have the desk agent his name expecting to be connected to the room. I was told that if I did not have his room number I could not be connected. I responded by saying that I had not seen him or talked with him to get the room number. She said that was hotel policy and she could not connect me because I did not have the room number. I asked at the very least could she let them know that his dad called and she said she could not without the room number. How ridiculous. I finally hooked up with my son who wondered why I hadn't called.
December 4, 2013
Rated 5.0 out of 5.0 by malbood Excellent service without interruptions.
This hotel has extremely clean rooms and general surroundings. In addition, the Staff is courteous and are proud of the service they provide.
I would heartily recommend this facility for both business and vacation purposes.
December 4, 2013
Rated 4.0 out of 5.0 by pdvrgr responsive staff
staff acted on our request to change the linens right away.
November 21, 2013
Rated 5.0 out of 5.0 by 1994950 Home away from Home
The Location was perfect for being in Central Florida. The Hotel is located on a Major Hiway 436. Numerous businesses are handy and available. The Rooms are Clean, Comfortable and well Organized with Computer Link.
In the morning there is Breakfast. It offers a very Basic fare but adequate from a limited selection. There is a Dining Room Orderly that restocks consumed items immediately and assists Customers to their Tables with additional items from the serving line. The Orderly kept items available and helped the Line to move quickly by assisting others. The Cleanliness of the Breakfast area was immaculate with napkins, cups, condiments and utensils. The Dining Room Orderly assisted Guests with the Pan Cake Machine that made Instant Waffles and Pan Cakes for Guests desiring them. The Tables were cleared and cleaned immediately after a guest departed from the Table. The Floors were clean and no debris, food crumbs or litter Breakfast was Basic Fare.
There was no time for the Weight Room or the Pool. Too many things to do in Central Florida! Staff was helpful. The Room was cleaned to the High Quality of Holiday Inn. I enjoyed my stay and will continue to use Holiday Inn next time I am in Apopke/Orlando area.
November 21, 2013
Rated 3.0 out of 5.0 by bigjan5 New and Clean
Although the hotel is new and kept clean. We had several problems. WiFi didn't work and the neither of our two rooms could be kept cool. In addition, we requested two beds in each room and did not receive. Front desk told us that there had been no request for the two beds but we had copy of email that showed we had made the request. In addition, we checked in after 3pm and only one room was available. We had to wait for the other room to be cleaned.
November 20, 2013
Rated 4.0 out of 5.0 by TomcatSP good experience
Excellent room with confortable bed and great breakfast but the Internet Wi-Fi signal in the room was terrible. The computer in the office was as bad as the signal.
November 19, 2013
Rated 5.0 out of 5.0 by Travelontheroad Pleasant stay
Nice staff clean rooms and common space nice breakfast
November 11, 2013
Rated 5.0 out of 5.0 by EdeleG Great service
We enjoyed our stay at this hotel. Front desk person was very friendly. The hotel was very nice and nicely decorated.Room was clean and comfortable.
October 30, 2013