Rated 5.0 out of 5.0 by HLCOOK Quick Visit
I always stay at this Holiday Inn Express for the comfort and the excellent service I receive from the staff and waite personnel. I personally appreciate thier assistance in providing a storage space for my grandson's toys so that they would not be left in my vehicle. Again thanks again for the excellent service. I will most certainly stay there again on my next quick visit.
April 19, 2013
Rated 2.0 out of 5.0 by nocomment1 dirty room
The room was very dirty. Old food left in the microwave, sand in the bath-tub and a sticky substance on the night tables.
April 19, 2013
Rated 4.0 out of 5.0 by STEVE45 Great room
The room and full breakfast makes this a great place to stay. I have had problem with front desk not having my reservation ready on arrival but was quickly resolved.
March 28, 2013
Rated 5.0 out of 5.0 by mdearest41 Enjoyed our stay.
Stayed 3 nights. Hotel is clean, staff helpful and breakfast good. Local resturants nearby were excellent. Would definetly stay here again. Good location if one is going to Sebring.
March 21, 2013
Rated 4.0 out of 5.0 by FredAstair Service Needs Improvement
Nice hotel, but they gouge on price being the only game in town...and they know it. Price was almost double of what I usually pay at other locations.
Service when I called in to book was marginal at best. The women said she would look up my Priority Club number for me since I was driving, to show when I check in that I am at the highest level, only to show up and not have anything shown that I am even a Priority Club member.
As a Priority Club member, Only thing offered was water at check in. I have been to others that give you some snake or something....They do not even have cookies offered after 6pm at the check in like that other company offers.
This hotel is getting by with just minimum offers.
March 10, 2013
Rated 4.0 out of 5.0 by cjerryc Great service
The staff was top notch, from the maids, kitchen help to the desk service. it seems that the breakfast choices at this hotel could be a little better .Other than that we loved this place. (heated pool would be nice)
February 4, 2013
Rated 5.0 out of 5.0 by BandJC Great Hotel
Hotel staff were very friendly and helpful. Room was comfortable and very clean. Will stay here whenever I'm in southeast Florida area.
February 3, 2013
Rated 1.0 out of 5.0 by CrazyYooper Before you stay at this property please read this review.
As a PCR Platinum Member I am accustomed to Comp Upgrades even when paying with points. At check in, the staff were appropriately polite and thanked me for my Platinum Status/Loyalty. I was then advised that this property will not allow staff to comp when members are paying with points even if upgrades are available ( they don't have to, but, most do automatically). When checking in I asked for the wireless password and received it without warning. I tucked my wife and children in, unpacked and turned on my wireless tablet to plan the following day. No wireless. Called the front desk and was told "a lot of rooms don't pick up wireless because of the Rebar in the walls". The room was close to clean(bathroom had blood like stain on the floor and the door to the bathroom would not close). I was offered no other resolution. The next morning the breakfast buffet was less than appetizing. Specifically the scrambled eggs were runny and "soaking" in water, coffee was only warm and the cinnamon rolls and breads where dried out. I found the common areas and lobby to have dirt and debris on the floors and generally not well cleaned. It is obvious that this is not a proud property. With a little effort this could be a good property, until then I suggest avoiding this property if able. Thanks for reading this review.
January 31, 2013