Rated 5.0 out of 5.0 by granny13 Room 208
Was a terrific room, with little kitchenette and jacuzzi tub, wonderful! Lady at desk when checked in very helpful and pleasant.
January 26, 2013
Rated 2.0 out of 5.0 by penza priority club recognition
We stayed here between cruises. It is very expensive for what you receive, however we used our points. We are platinum members. I have a lot of allergies and bring my own sheets, blankets,towels and food. I called the morning of arrival and requested a room with a couch, They would check upon arrival. When we arrived we ask for a couch because we would be staying for 5 days. We were told none available. Our room was small, no couch and not even a microwave. However the larger rooms were available online. They cost a few dollars more but can't be booked with points. Obviously the hotel doesn't upgrade but also doesn't tell the the truth. When I asked the clerk about it she was very embarassed. I guess they don't realize these promos are to develope customers. I called priority club and hotels don't have to upgrade if you use your points just if you pay money. Every night we were here the larger rooms were available and empty.
I don't know how it got such high ratings. Very few people stay here. When there is a slight upturn in occupancy they raise the price. Beds are below average, walls are very thin and because there are so few guests the breakfast is dried out from sitting there. Pool is outside very small and unheated. They have a sign in the elevator that says when you do your survey anything less than a ten is unsatisfactory. Guess your supposed to obey the sign.
January 19, 2013
Rated 5.0 out of 5.0 by Kathy73 Efficient and Friendly Staff
Have stayed at this hotel twice now. The staff is always very friendly and efficient. This starts with the first greeting at the desk, continues with the housekeeping staff and then the great breakfast in the morning. Highly recommended! p.s. Walmart is right next door, this is convenient too!
January 17, 2013
Rated 5.0 out of 5.0 by MrandMrsSunandFun Wonderful Holiday Inn
We stayed here for a few nights at the end of November 2012. This is a very nice Holiday inn and as professional travelers we highly recommend it. Check in was smooth and the personnel at the front desk were very friendly and knowledgeable. The room was lovely and well kept. The hot breakfast was perfect. The property was in great order. All employees we came in contact were very pleasant. Thank you for a wonderful stay!!
January 8, 2013
Rated 5.0 out of 5.0 by LarryH Helpful staff
We stayed at this hotel during our recent stay to Florida. The hotel was very nice and the desk staff lady was very nice.
January 6, 2013
Rated 5.0 out of 5.0 by MTtraveler Good hotel in Central FL
I stayed in Holiday Inn Express in Arcadia, FL because it had a special value with reward points. I was very pleased with the hotel and staff. The check in clerk gave me some tips on where to eat locally and alerted me to the fact that Arcadia rolls up it's sidewalks pretty early, which was true and very helpful to know. The room was large, quiet, clean and comfortable. i found it worth going slightly out of my way to stay here.
January 5, 2013
Rated 4.0 out of 5.0 by Reactionj Good hotel
Comfortable and clean....nice location, staff very friendly
January 3, 2013
Rated 4.0 out of 5.0 by Xinmin front desk girl's service is good
facility is so so, and the rooms seem a bit old, but the front desk girl's smile is the best. she always smiles and is very quick in actions, trying to help with everything she can. we returned one day later and she recognized us and even remembered our preference for the room.
January 3, 2013
Rated 5.0 out of 5.0 by MaryLynn Well kept and great customer service
I travel for my job and coming to Holiday Inn Express makes being on the road a little easier to be away from home. I know the rooms are clean and the staff are very friendly and helpful no matter where I go.
December 17, 2012
Rated 5.0 out of 5.0 by Ray88 Awesome
The staff was extremely helpful and accommodating. Tess, as always, is beauty and professionalism in one package. I hope Holiday Inn Express appreciates her as much as I do. Thank you Tess.
December 12, 2012
Rated 5.0 out of 5.0 by terrell best place to stay in arcadia
I come to Arcadia at least one time a year and I always stay at the Holiday Inn Express. The beds are so comfortable and the rooms are clean.
December 10, 2012
Rated 5.0 out of 5.0 by Patty553 Nice Holiday Inn
Very friendly staff, clean comfortable room. Would recommend.
November 17, 2012