Rated 4.3 out of 5 by 104
Rated 5.0 out of 5.0 by Hairston Thank You for a Wonderful Stay
It's rare I can recommend an establishment so highly, but my family and I had an awesome stay at the Holiday Inn Express in Greensboro, NC in the Wendover area. The accommodations and staff are exceptional. We relaxed, slept, and ate very well. We plan to come again next year.
June 3, 2014
Rated 3.0 out of 5.0 by Chrissy42 Mattress had a valley & remote never worked right
The people were very nice and helpful but the bedding was horrible & the remote didn't work even after fresh batteries
May 26, 2014
Rated 2.0 out of 5.0 Bad service from front desk
Lady from front desk didn't take care about my membership guest status. Definitely she didn;t know how to proceed,
May 19, 2014
Rated 3.0 out of 5.0 by JoAnn&J Very friendly staff--- problem handled quickly
Air conditioner noisy
Given a new room w/o difficulty
May 17, 2014
Rated 5.0 out of 5.0 by jtac706 greensboro
i like this holiday inn. they have always been nice at the front desk and never had any problems when i stay here.
May 17, 2014
Rated 5.0 out of 5.0 by Moselle Breakfast staff
The Holiday Inn Express was just as I expect - clean and comfortable. I just wanted to give a special commendation for the breakfast server, Shamalee, who was there every morning with a cheery smile and friendly hello. The breakfast buffet was always well stocked and she would always ask if there was anything she could help us find or get for us. Her positive attitude was infectious and we couldn't help but start our days feeling well cared for.
April 5, 2014
Rated 5.0 out of 5.0 by jtac706 greensboro
I stay here whenever i am in Greensboro. Good place to stay thats close to alot of eateries and shopping.
March 30, 2014
Rated 4.0 out of 5.0 by tc-ma Nothing Fancy
A good basic inn! There is nothing fancy here, but it is clean and the staff is friendly. I will stay here the next time I am in Greensboro.
March 17, 2014
Rated 3.0 out of 5.0 by huskrz33 Late checkout
As a loyal customer, I am not sure what prompted cleaning staff to push me and my significant other to leave early, even though we had made it clear to the front desk that we would checking out late, Sunday at 2 pm. As a member of the North Carolina National Guard, I routinely stay at the Holiday Inn Express in Greensboro for drill weekends.
March 16, 2014
Rated 3.0 out of 5.0 by Lady Lee My stay
At this particular visit, the check in guy didn't offer me water or a snack! But the gentlemen that checked in was offered this snack! I usually stay at this Holiday Inn Express when I stay in this area. Disappointed I wasn't given the same treatment! However, when I checked out, I mentioned it to the check out person and she apologized and asked if I would like water or a snack! No thanks was my reply. Being consistent with everyone is the key in customer service!!!
March 4, 2014
Rated 3.0 out of 5.0 by WorktravelerNC Where is the fruit?
I stay here often on business. I had not been in a few months. There was no fruit on the breakfast bar or in the waiting area. Everyone expects fruit! However, there were stacks of unread US Today Newspapers :( Also there was no Priority Club recognition.
February 24, 2014
Rated 2.0 out of 5.0 by BT1962 What the Heck
After many stays at H I Express's and other hotels, I can honestly say that I have never had an experience like this one. Upon check-in, there was one person in front of me and my co-worker. The desk person was very polite and pleasant to that person and informed them of the manager's reception along with other information. As he left the counter, the clerk barely acknowledged us. I told her my last name and she located my reservation. She gave us our keys without any information of the room #, where it was located in the hotel, where the elevators were, wi-fi password or any other hotel information. Nor did she advise us of the managers reception. I had to ask her what the room # was because it was written illegibly. I also was not recognized as a priority club member and I had to ask her if I was listed as such. My co-worker and I marveled at the lack of attention and professionalism displayed by the counter person. Needless to say, it was the subject of our conversation for the remainder of the day. We did attend the managers reception after overhearing about it. It wasn't much and they ran out of adult beverages and the food was sloppily displayed. Apparently there are CSX employees who frequently stay at this hotel and that is who they cater to.
January 29, 2014
Rated 4.0 out of 5.0 by huskrz33 Can't beat the comfort
Bed, pillows, TV and WiFi are top notch. Breakfast could use a wider variety of fruit, and I'm still waiting for HE to upgrade fitness facilities with better treadmills.
January 11, 2014
Rated 4.0 out of 5.0 by Mac15 Great customer service
Good hotel to stay at convenient to restaurants and interstate staff was friendly and made it an enjoyable stay.
December 29, 2013
Rated 4.0 out of 5.0 by UNCG2parent Stayed Several times
Like this hotel because of the location in Greensboro and closeness to UNCG. This is the only time that I have been a little disappointed in the room. Don't know if it was the floor or what but this was the first time we stayed on the 4 th floor and the room smelled like smoke even though it was a none smoking room. It must have been one at one time because there were burn marks on the carpet. I guess that you can't get that smell out of the stuff that was there during it's time of being a smoking room. Called the front staff and they were very responsive in getting house cleaning to try and get rid of the smell but with in a day, it was back again. Recommend renovating the room to get rid of the smoking smell.
November 29, 2013
Rated 5.0 out of 5.0 by Yowman Great Service
The steaff and Hotel was great. Everyone made me feel right at home.
November 14, 2013
Rated 3.0 out of 5.0 by Vicky2 Good location
Good location but it needs good management and a good overall. Clean - the room. Smelled stale
November 11, 2013
Rated 5.0 out of 5.0 by Joshua55 Staff and Room
Upon check in I was greeted with a warm welcome and everything explained clearly. I was pleased with customer service which was excellent.
November 4, 2013
Rated 4.0 out of 5.0 by barbarian CLEAN ROOMS - BREAKFAST LACKING
As a long time guest I have watched the motel evolve over the years. While the breakfast room has been remodeled, the high stools at a counter don't seem to be an improvement. The cheese "omlet" needs lots of work, and the juice dispenser needs more selections (try cranberry). The cinnamin rolls are the high point of your breakfast.
Please note that the girl attendant during our visit was very helpful and cheerful - much appreciated.
It looks loike the hall carpets could use an upgrade soon.
November 1, 2013
Rated 4.0 out of 5.0 by Jaspurba Comfortable
Staff is really helpful. Good breakfast and good service
October 24, 2013
Rated 5.0 out of 5.0 by Otranto64 Comfortable bed, great location, very quiet....
No complaints at all, would definitely stay again.....
October 10, 2013
Rated 4.0 out of 5.0 by CPNC Nice property with some quirks
This is my 2nd time at this porperty.
It is clean and near all which is why I returned.
I stayed 3 consecutive nights. I had to get my room switched because of the shower wasnt maintaining temperature....either all hot or all cold...no in between.
Next morning I asked for maintancen to take a look at it they Well, I moved to another room on day 2. Maint couldnt or didnt fix it.
No problems the rest of my trip.
The morning front desk clerk was not very friendly or helpful or polite. I had to leave early on day 2 about 5:30am, there was no fresh coffee in the lobby caraf's. He told me the coffe was made about 11 pm the night before and he doesnt make it that's why there are coffee makers in the rooms.....I personally wouldnt use the room coffee makers.
My hat goes off to the afternoon desk clerk, Nevada, she was helpful and friendly and moved me to my new room. She was a blessing to this property as well as the morning breakfast woman.
October 7, 2013
Rated 3.0 out of 5.0 by Bee11 Definitely Not What I was Expecting
I usually stay at the Holiday Inn off of the Lee St. exit on 40 due to multiple business trips up to Greensboro. Unfortunately, this Holiday Inn was booked the Friday night that I needed to stay there. I instead booked at the Holiday Inn off of Wendover exit, thinking there wouldn't be much of a difference. I have stayed at Holiday Inn's before and am a loyal customer, and it never crossed my mind to try a different hotel in the area. When I checked in, I knew immediately this hotel was not as nice at the Holiday Inn off of Lee St. The staff was o.k. There were a few small issues at check-in, my room was on the first floor near registration (which lead to some noise), and the hotel was kind of old looking. There were also dogs in the room beside mine that barked during the night, which was really aggravating. Overall, I was not satisfied entirely with my stay at this Holiday Inn. If in the future the Holiday Inn on Lee St. is booked, I will have to try the new Holiday Inn they are building on the other side of Greensboro, or stay somewhere different. I'm not sure I'd be willing to go back to the hotel. The only reason I would recommend it is because of it's location. It is in the middle of a shopping distance, so I was please to find a Panera across the street, as well as a Sheetz.
October 7, 2013
Rated 5.0 out of 5.0 by Susie92 Great break on the way to the beach!
We stopped here to break up our trip to Emerald isle. We stayed with another couple and the rooms were wonderful! We had a nice breakfast downstairs in the morning and then played 9 holes of golf at Gillespie before heading back down the road. The room was perfect, breakfast was great and the staff was wonderful! MJ at the front desk was very personable when we made our reservations on the phone and then also when we got there and met him in person. We will definitely be staying here again!
October 5, 2013
Rated 5.0 out of 5.0 by BtotheJ Great Stay
Can't think you guys enough for the hospitality throughout my stay! Michael and Nevada are gems! See you soon guys!
September 25, 2013
Rated 5.0 out of 5.0 by Diva47 Sleep well, Floor was very quiet.
Very quiet. I was able to sleep well, was not distrubed. Very clean room. Did not have breakfast as I left very early. Desk clerks was very friendly> When I am traveling threw Greensboro I will make my stay with you again.
August 23, 2013
Rated 2.0 out of 5.0 by disappointedplatinum1 Not IHG standard
While the staff was friendly and helpful its the property itself that is not up to par. Some of the amenities I have come accustomed to in the Holiday inn express brand were not here. When I asked about the fitness center and guest laundry I was told they were located in the "sister" property next door. That property is a Hilton garden inn and due to all the amenities being in that hotel I checked out and the remaining 5 days of my stay were spent there.
August 18, 2013
Rated 5.0 out of 5.0 by VeryPleasedGuest Best Hotel I've Stayed At In Years!
After researching hotels in the Greensboro area, I chose this one because of the affordable price and overwhelming good reviews. The hotel is beautiful! Right when you drive up you can see that it's a nice hotel. Check in was quick and easy. The hotel was very clean and I liked that the halls were not cluttered with cleaning supplies and cleaning crew.
The room was very clean and smelled good. Everything was in working order and the decor and sheets were updated and not old and dingy.
The best thing about the room was the shower. I traveled to Greensboro for a surgery and needed a place where I could relax comfortably afterwards. The shower was exceptionally clean and the water pressure was better than anywhere else I've ever stayed. I never ran out of hot water and I was able to take my time and not rush through the shower. It was very nice because most hotels have horrible showers and no hot water.
The hotel was quiet. I read a few reviews that said they were disturbed by heavy doors slamming all night and that was not the case for my stay. The hotel was quiet, even though the parking lot was full.
I had to leave before the breakfast so I can't comment on that. My only con was that there was no refrigerator in my room so I had to buy a cold drink from the vending machine. It looked like there used to be a fridge but for whatever reason, had been removed, not sure though. I double checked the list of amenities and a fridge IS included in the list but was not in my room. But, no big deal at all. If I had stayed longer than two days, I would have liked to have had a fridge.
Hotel is directly off Wendover and very convenient to restaurants and shopping. I had a 5-star experience here and WILL be staying here again and I would recommend this hotel to all my friends and family. I was VERY satisfied with my stay here.
August 13, 2013
Rated 3.0 out of 5.0 by drcapickett Uncomfortable Bed
My bed was not comfortable it was very hard. The room was clean and neat in appearence. The front desk staff at check-in was not the friendliest and actually stalked one of my guest (older brother) coming to visit me asking if he was a guest to the point of following him down the hall.
The front desk clerk at checkout was very polite and friendly.
August 5, 2013
Rated 4.0 out of 5.0 by Crystal57 Nice Place to Stay
We only spent one night here. I think it is an older HIE, but the room was quite, clean & comfortable. We would stay there again. The staff were great.
August 4, 2013