Rated 5.0 out of 5.0 by Josh2013 Very friendly staff and comfortable room
Our stay at the Arlington Heights Holiday Inn Express was great! Our first impression of the front desk staff was wonderful. Michael was extremely helpful and seemed to have a genuine interest in making us feel welcome and as comfortable as possible. We had a minor issue with our room, and he corrected it immediately. This was our first time visiting the Chicago area and Michael had a lot of great advice for us on getting around the city and pointing out some great things to check out during our stay.
The only slightly negative comment I have is that the breakfast could use a bit more variety. Also, on our last morning at the hotel, the omelets were still very cold, like they had just been taken out of the freezer and weren't microwaved quite long enough. But this was not a huge deal.
Should we visit the city again, this hotel will be on the top of our list to stay at. Thank you for a great stay!
May 19, 2013
Rated 5.0 out of 5.0 by BillT777 Great Place to Stay!
I have been staying at this Holiday Inn Express pretty much every other week for the last eighteen months. I will not consider staying anywhere else when I am in town. The hotel is located close to shopping (Woodfield Mall) and some of the best dining that the area has to offer. It is conveniently located just off of I-90. I cannot say enough good things about the staff, They are the most courteous, friendly, and professional people that I have had the pleasure to do business with. I look forward to seeing them each time that I am in town. They are like family. Keep up the good work!
May 15, 2013
Rated 5.0 out of 5.0 by fishie First Stay at this Express
Michael at the front desk was great in check in and any thing we talked about. Shuttle service was very useful for use,
Breakfast had steamed rice and all the other great items that every Express has. Very convenient area for many restaurants, Mall and other businesses.
April 22, 2013
Rated 5.0 out of 5.0 by ajinlge Nothing less than expected
Very courteous staff. very efficient shuttle service even though one of the shuttles was out of service, they were still able to accommodate my transportation needs effectively! Room was great and relaxing. and the options for breakfast was just amazing!!! I will definitely stay here again!
March 27, 2013
Rated 5.0 out of 5.0 by DickDoc Best HI Express
This is the best HI Express I've stayed in. The most spacious rooms aside from suites. Comfortable, new appearing. Excellent breakfast with multiple hot and cold choices. Friendly, helpful staff. Low price for the quality. Had reservation for outbound trip, stayed again coming home.
March 11, 2013
Rated 5.0 out of 5.0 by navin quit and comfortable hotel
hotel loacted whwre we like to go.
thanksssssssss
March 1, 2013
Rated 4.0 out of 5.0 by mds504 Over all good
Everyone was very nice. The room was always ready when I got back to the inn. The service staff went out of there way to give you room to pass by in the halls. The people at the front desk were great, all of them. They listened to you and looked up the airport conditions when I had doubts about the weather and my flight. The van driver is new but he is very care-ful on how he drives and He just has to learn the town . The only things that I missed, because I'm from out of state and no car, is a bar and an in house restaurant. Yes I would stay there again.
February 27, 2013
Rated 5.0 out of 5.0 by catscats1718 Perfect Hotel!
If you are looking to relax in a comfortable and clean atmosphere, this is the place for you! The staff is really nice, the rooms are clean, and the breakfast is super yummy! I really appreciated the Japanese menu options! The beds are so soft and comfy, you'll fall asleep right away. The location is great too, close to lots of stuff!
January 22, 2013