Rated 3.5 out of 5 by 98
Rated 1.0 out of 5.0 by badvisit1 shuttle service terrible & staff not helpful
We were stranded at ATT Stadium. 4 adults and 2 children for over an hour and a half. We called the front desk 5 times trying to get picked up and and they were rude. We finally had to get a taxi ourselves to take us back to the hotel. It was a very bad experience needless to say.
December 23, 2013
Rated 5.0 out of 5.0 by JamesP3008 Short, But Wonderful Stay
We only got to spend a few hours in the hotel because our trip was to see the State Football Championship games. The location is perfect for the AT&T Stadium, Texas Ranger Baseball Center, and Six Flags Over Texas Park. All are a short drive or a little bit of a walk. Shuttle service is available to certain events. The location is easy to get to off of I-30. The breakfast was fresh, well stocked, and started our day off with a good full tummy. The desk manager, Dustin, was very friendly and helpful when I had any questions or needed information. We will definitely stay there again when we are in that part of the country
December 23, 2013
Rated 4.0 out of 5.0 by SharonS607 5 night stay
The location of this hotel made my comute to meetings everyday stress-free. I had a couple of issues while staying there, but the staff was prompt in resolving the problems. The breakfast was wonderful and the staff made sure the food remained well stocked. The housekeeping staff was extremely friendly and did a great job each day.
I do believe the carpet needs to be replaced. It appears to be dirty and outdated. There is a musty smell in the halls which could probably be resolved with new flooring and perhaps some air fresheners.
December 14, 2013
Rated 5.0 out of 5.0 by Randy85 Excellent Stay
Staff were very friendly and knowledgeable. The area was clean and well lighted on the outside!
December 9, 2013
Rated 5.0 out of 5.0 by C2435 Friendly staff, nice room
Friendly staff, nice room, comfortable bed, good breakfast
December 6, 2013
Rated 1.0 out of 5.0 by Krzyk26 Needs much improvement!
The room was clean but the bed was uncomfortable and the pillows were horrible. A/C unit would literally kick on and off every 90 seconds and room would not get any cooler than 74 degrees. We were very tired when we woke up in the morning because of the A/C unit.
December 4, 2013
Rated 3.0 out of 5.0 by PointmanCliff Great Team - Owner GO HOME!
I stay here several times each year (requesting that this change due to owners refusal to make repairs and improvements). The meeting room tables are a disgrace, the fitness center is an embarrassment and the Holiday Inn & Suites Breakfast is NOT as expected due only to cost cutting measures! The staff cover/make-up for most of this property owner's poor attention to this old property, but IHG really needs to nudge this one!
I sleep more nights in Holiday Inn than in my home; I understand the hospitality level expected from HIE...
November 21, 2013
Rated 4.0 out of 5.0 by txduke Great location, clean room
We stayed here to go to a football game at Cowboy's Stadium, and the location was great! We rode the shuttle to the visitor's center (about 10 minutes walking distance from the stadium entrance), and after the game the shuttle picked up in the same place. I would say it is too far away to walk without taking the shuttle, but this worked perfect for us, and saved us from spending $45 to park at the stadium. Overall, great experience and nice hotel!
November 20, 2013
Rated 5.0 out of 5.0 by pray105 Ballgame weekend~ Family time
First time visit to this hotel and was not disappointed. Room and bathroom was clean and spacious. Beds were comfortable. Was a little worried about having a first floor room as we normally like top floor, but the suite we wanted was only on the first floor. We had a king suite with a queen bed in living area instead of a couch. Perfect set up for parents and a teenage boy. 2 tv's and a partition with a sink, fridge and microwave. Granted it seems to be an older hotel, but is well kept and staff was very friendly. Breakfast was decent: biscuits and gravy, pancakes, scrambled or hard boiled eggs, bacon, fruit, cereal, yogart and pastries. A pretty good variety. We were in town for a college football game at the AT&T Center/Cowboy Stadium. The hotel has a shuttle that takes you and will pick you up..thus saving you $45 in parking. It is a little of a walk to get to meeting spot for the ride home, but the driver was prompt in picking us up. I have read reviews about complaints on the elevator and the odd layout of the hotel, but I found they didn't seem to be an issue. Elevators are centrally located on each wing. The only thing I found different, was that in our wing you had to go to 2nd floor for ice and vending. Lobbies in both wings were nicely decorated. Since it is November, we didn't use the pool but we did use the exercise room. Equipment was good. Most hotels charge for incidentals these days and it ties up your money but this hotel ties up only $2.00. When we come back for baseball games, we will stay here again.
November 20, 2013
Rated 5.0 out of 5.0 by cactusjack24 I'll be back
This was a very nice place to spend the night, and I was pleasently surprised by the breakfast they had, there was sausage, omlets, B&G, cereal, Juice of all kinds. I will add it to my list for next time
November 18, 2013
Rated 2.0 out of 5.0 by Greg70 Meh....
Not completely awful, but definitely near the bottom of acceptable. Old property; smelly, uncomfortable and worn old beds (at least in my room with two beds); very noisy, no soundproofing. This property is just OK...I'd say two stars overall max.
November 18, 2013
Rated 5.0 out of 5.0 by hcooke You can't beat this location!
Walking distance to the Ballpark! I was in town for business, but being so close I decided to catch a game. The shuttle took us over there at the last minute without so much as a grumble. We were able to easily walk back.
I've stayed here on several occasions due to its location. It's an older hotel, but you can't beat the price and the staff are absolutely lovely!
November 16, 2013
Rated 5.0 out of 5.0 by Weekendtraveler4 Great stay
Clean rooms, comfy beds, close proximity to attractions. My only complaint would be the eggs that were served with breakfast, other than that everything was really good. I would definitely recommend this hotel to others.
November 14, 2013
Rated 4.0 out of 5.0 by jinx2440 Great location
perfect location to see Dallas Cowboys play! 1.5 miles from stadium. Rooms were nice and clean. Breakfast could have had more choices but hey its free!!
November 7, 2013
Rated 3.0 out of 5.0 by SSonnier I now hate stairs!!!
There is only one elevator it is on the right side. The hotel is shaped like a "U". So if you stay on the left side like I did, then you have to climb stairs or go to the elevator and walk all the way around to the left side. SO AGGRAVATING!! The room was clean but the lamp shades were tore up. One was even held together with tape. Beds are comfortable but some furniture and decor is really out dated.
November 4, 2013
Rated 5.0 out of 5.0 by Footballfamily Great Location
This hotel is in the perfect location to visit the Texas Rangers and Dallas Cowboys location. It was very clean and comfortable. I would stay here again and highly recommend it to others.
October 31, 2013
Rated 4.0 out of 5.0 by SixFlager Close and quiet
Close to Six Flags and freeways. Easy access to and from hotel.
Rooms were nice we had 2 x Suites. One with a King bed and couch the other with King and Queen beds.
The hotel had a ton of kids from football leagues so kids running around everywhere. This concerned us but we could not hear the kids from the room and all ways good.
October 30, 2013
Rated 5.0 out of 5.0 by suggalips23 Breakfast
More Choices of food to eat. some guest may be allegeric to some of the foods
October 26, 2013
Rated 3.0 out of 5.0 by Shawb25 At least the cinnamon rolls were great...
My overall experience at this hotel was average. The second night I was there I noticed a bug on the tank of my toilet (it was dead thankfully.) but I put the seat down so the cleaning crew would see it and clean it along with any others they may have seen. It was still there when I got to my room later that evening. I shared this with the front desk when I checked out and shared that there were more bugs in the bathroom light fixture and in the bathroom sink when I woke up. The lady at the front desk just said sorry and asked if I wanted a copy of my bill. Also, I am a Gold IHG Member and I was not recognized as such upon check in.
October 21, 2013
Rated 4.0 out of 5.0 by txacru Very Comfortable bed & an excellent breakfast!!!
This is an older hotel and there is remodeling going on but the hotel is running smoothly and did not notice any thing negative.
The bed was soooo comfortable and the breakfast was excellent!!! My wife & I have to come to Arlington, Texas just about each month so we try to book this hotel if it is available on the days we come to stay. This hotel has consistently given us the best rate & for excellent accommodations.
One of the other things we enjoyed was the vaulted ceilings in the room and in the bathroom.
Thank You Holiday Inn!!!
October 13, 2013
Rated 5.0 out of 5.0 by Chiefsfan Consistently good
This is the 4th year we have stayed at this HI Express to attend a Cowboys game. The hotel is always clean and the staff are very friendly. We are looking forward to 2014.
October 12, 2013
Rated 4.0 out of 5.0 by Theaddsme Great Location for games
Provided a great location for attending our football game. Too bad there were no good restaurants in the immediate area.
October 9, 2013
Rated 5.0 out of 5.0 by ASUFans Helpful staff
Staff was able to help with mix ups in reservations, recommend places to eat and help with transportation. This was a very busy weekend and they did a great job balancing everything.
October 7, 2013
Rated 5.0 out of 5.0 by Ranway Great place for Ranger game
This hotel is in a great location very close to Rangers Ballpark, AT&T Stadium, Six Flags and Hurrricane Harbour. My wife, daughter and I stayed two nights and went to Texas Ranger game and the horse races. Our room was clean, beds good and service outstanding. Everything in our room worked like it should and we never heard any noise. The staff was very helpful every time I had a question. I thought the free breakfast was much better than other places I have stayed - lots of choices. I especially liked the pancake maker! The free trolley picked us up at the front door and dropped us at the ballpark and then returned us after the game, so no messing with traffic or parking. I would definitely recommend this hotel!
October 2, 2013
Rated 5.0 out of 5.0 by hcooke Excellent stay as always
Love this hotel. When in the area for business, this is always the one I choose. Staff are friendly and very professional. The location of the hotel is close to just about anything you could imagine whether it be for a football or baseball or six flags.
I definitely recommend this hotel.
October 2, 2013
Rated 4.0 out of 5.0 by lcs55 Holiday Inn Randolmill Rd. Arlington,Texas
This hotel has been a mainstay for my family and I when we
come toArlington fror any reason. It is located in an area that is easy to get in & out of. Also there are a variety of things to do.
Shop for pretty much anything, go to a Dallas Cowboy game, Texas Ranger game or play golf . This hotel is very nice you wont be disappointed. The rooms are comfortable, good breakfast
facilities. And everyone is very friendly and helpful. I would reccomend this hotel to anyone coming to Arlington to relax and
just enjoy a quiet place to stay.
September 30, 2013
Rated 5.0 out of 5.0 by gungranny Really liked location
This was my first stay at this hotel and I was very impressed. I stay in the area at least a couple of times a year, usually a couple of streets over, where several hotels are located. This hotel was still close to all the places I always go to but seemed not as congested and crowded. I highly recommend.
September 27, 2013
Rated 2.0 out of 5.0 by SunshineBLS Breakfast was horrible....
Breakfast was horrible....needs to have more choices and not over cook the eggs and bacon so much.
September 19, 2013
Rated 5.0 out of 5.0 by IParker Holiday Inn Express Arlington, Texas
I had a great stay at your hotel. Thank you for everything and driving me around town in the shuttle to get my phone repaired.
September 10, 2013
Rated 3.0 out of 5.0 by GoTexans Game day stay
Very accessible location. Centered in the heart of Arlington. Appearance is dated but amenities are fair and the beds are comfortable. Will stay here again.
September 5, 2013