Rated 3.7 out of 5 by 151
Rated 5.0 out of 5.0 by LeeLeen Great Place to Stay
My experience was made by the customer service I received!
I have found that staying at Holiday Inn Express I am never let down.
Rooms are always clean, the right temp, and quite. I am always provide with great customer service and a constant product no surprises.
I love staying at Holiday Inn Express and will continue to do so as long as I travel.
June 22, 2014
Rated 5.0 out of 5.0 by Deens Comfortable bed and very quiet
We stayed 2 nights during the last George Strait concert and was very satisfied with how nice the breakfast and people working there.
June 19, 2014
Rated 4.0 out of 5.0 by jellybone excellent shower
nothing fancy but comfortable. no elevator. good value
June 14, 2014
Rated 3.0 out of 5.0 by Turbo2222 Dated hotel but great staff!
Hotel is in definite need of updating! The rooms are clean as well as the bathroom. No in room safe available. The staff is fantastic! Very friendly and accomodating. If you are attending an event at AT
June 13, 2014
Rated 5.0 out of 5.0 by Family 4 Quick trip
We arrived late and left fairly early so our time there was very limited. Our stay was very nice and comfortable. I was a little worried about noise issues because of our room location, it was right next to the elevator but that did not prove to be a problem. Comfy bed....not the best pillows. Breakfast was really busy when we went but still well supplied and good.
June 11, 2014
Rated 5.0 out of 5.0 by BeckyB29 Perfect for location & Staff was awesome!
I will admit, I was slightly nervous after reading reviews but we wanted to be as close as possible to the stadium for the George Strait concert so we took a chance and it was a great experience! The staff is super attentive and nice - shuttle service was quick - room was clean and comfortable (towels need to be updated but I think they are doing that because one day the towels were newer then before) - I did use the fitness area once - it was kind of a small area but the machines were perfect for what I needed - I would suggest someone look into getting better ventilation in there or possibly a fan? It was extremely hot and felt a bit stuffy. Pool looked nice - didn't have time to check it out. We will most definitely be back next April for the ACM event since the location is perfect walking distance from everything!
June 9, 2014
Rated 4.0 out of 5.0 by Redhorse UTA
The building is older than usual but has been kept up.
June 5, 2014
Rated 5.0 out of 5.0 by TeeVee Great all around
Really great all around hotel. The room was clean and comfortable. The surroundings are safe. Even with a local interstate close, the noise level was minimal. Will certainly stay at this site again and recommend it as a great place to stay.
June 2, 2014
Rated 4.0 out of 5.0 by furtrader01 Quality Stay
Choose this Holiday Inn for my recent visit for a conference that I was attending. Very convenient to the area attractions (Six Flags, Arlington Sport venues, and other attractions)
Comfortable and good value.
May 31, 2014
Rated 4.0 out of 5.0 by DavidDC close to activities
Holiday Inn Express has always been our desired stay and this one is no different close to events we like good breakfast nice staff but this one needs to be updated. rooms are old, sleep comfort on old boxspring and Mattress is getting difficult. that would be my suggestion.
May 23, 2014
Rated 4.0 out of 5.0 by Matt FD Great service
Nice stay friendly staff. Good area convenient close to locations
May 19, 2014
Rated 5.0 out of 5.0 by Catherine106 Great Service
I was a chaperone for a band trip, we arrived at the hotel with 175 high school kids. The staff was very accommodating and helpful, especially the front desk manager Dustin. I would highly recommend this hotel.
May 3, 2014
Rated 4.0 out of 5.0 by The American Rodeo Great place to stay and great location
Very close to several key attractions . Easy to get in and out of.
April 14, 2014
Rated 1.0 out of 5.0 by DJMB jacuzzi suite
I wondered why the jacuzzi suite would be available during a time when there was a big sporting event in town. "just happened to be the only one they had". Booked it.. jacuzzi not working.. surprise surprise and no one seemed interested in making it work either. I bet they already knew it wasn't working.. Wont be staying there again :((
April 13, 2014
Rated 3.0 out of 5.0 by SLR4676 Nice location; Average room.
My room had a king and a queen size beds, I would have prefered to just have the king size bed and more space for a sofa instead of the queen size bed. The hotel location would be great if you were going to 6 Flags or the sports stadiums. The layout of the hotel seems o be a bit of an afterthought; To get from my room to the front desk or breakfast area you have to navigate a maze of hallways and doors.
March 17, 2014
Rated 4.0 out of 5.0 by lve123 Happy overall
The only disappointment was the girl at the front desk; not friendly and to the point. The only time she greeted us (we were in and out several times a day) was when there was man next to her who looked like a supervisor. I also wished the fitness room was better equipped. Other than that, we liked the place and the location!
February 5, 2014
Rated 2.0 out of 5.0 by WyoJeeper Not the best of the HI Express....
This property had the feeling of an older property that was poorly renovated. For guests lucky enough to be on the second floor, you have a choice of taking your luggage up and down the stairs, or taking the elevator on the far end of the building and working your way back through a confusing series of signs. The Wi-Fi signal was weak at best on the second floor, and the signal kept dropping. Breakfast was advertised to be available at 6:30am, but it was never opened at that time for early arrivers. On a positive note, the room did appear to be clean.
January 27, 2014
Rated 5.0 out of 5.0 by Ja-nice All around good experience
Breakfast was great, the bed was comfortable, the hospitality was exceptional. thanks for a great 8 day visit
January 23, 2014
Rated 5.0 out of 5.0 by MIZZOU88 Great Staff and location
I've stayed in 4 star hotels that aren't as accomodating as this one. The Staff was so helpful with our Cotton Bowl experience.
January 5, 2014
Rated 1.0 out of 5.0 by jessy08 Bad service and too much noise at night.
Bathroom was not clean enough, there was dust above the toilet. I requested some extra towels by phone and after a while I call them back and the person said that I had to pick up them at the reception...
January 5, 2014
Rated 5.0 out of 5.0 by Neenee2 Friendly and helpful staff. Great location.
We weren't in our room too much, only to sleep. The location was great to take in the Cowboys/Philly game and Six Flags.
January 2, 2014
Rated 3.0 out of 5.0 by Catmom Overall impression
This location is dated and lacked luster and quality for the price we paid to stay there. Granted, it is very close to the AT&T Stadium, so I understand that they are able to charge more based on location. However, I will not stay there again if I come back to the area.
The water faucet in the bathtub broke the first morning and did not get fixed until late in the day after a repeat request. I believe this is largely due to the multiple duties that the maintenance person must take on (shuttle bus transportation).
We had to ask repeatedly for extra towels even though they knew we had 4 people in our room (two standard towels and washcloths is not enough for 4 people).
Overall the staff was friendly and responsive but one person told me that plumbing was not his expertise when I shared with him what was going on with the faucet in the bathtub. He seemed irritated and annoyed.
Inflating the price of the hotel on game nights to 3x the regular amount is obscene.
January 1, 2014
Rated 2.0 out of 5.0 by Billie06 Disappointed guest
I was very disappointed in the overall condition of the establishment. We have stayed in many Holiday Inn Expresses and have had a wonderful experiences. But this one was a big disappointment. The furniture was dirty & sagging ,The toilet stopped up, and the mattress was not in good shape.
December 31, 2013
Rated 1.0 out of 5.0 by badvisit1 shuttle service terrible & staff not helpful
We were stranded at ATT Stadium. 4 adults and 2 children for over an hour and a half. We called the front desk 5 times trying to get picked up and and they were rude. We finally had to get a taxi ourselves to take us back to the hotel. It was a very bad experience needless to say.
December 23, 2013
Rated 5.0 out of 5.0 by JamesP3008 Short, But Wonderful Stay
We only got to spend a few hours in the hotel because our trip was to see the State Football Championship games. The location is perfect for the AT&T Stadium, Texas Ranger Baseball Center, and Six Flags Over Texas Park. All are a short drive or a little bit of a walk. Shuttle service is available to certain events. The location is easy to get to off of I-30. The breakfast was fresh, well stocked, and started our day off with a good full tummy. The desk manager, Dustin, was very friendly and helpful when I had any questions or needed information. We will definitely stay there again when we are in that part of the country
December 23, 2013
Rated 4.0 out of 5.0 by SharonS607 5 night stay
The location of this hotel made my comute to meetings everyday stress-free. I had a couple of issues while staying there, but the staff was prompt in resolving the problems. The breakfast was wonderful and the staff made sure the food remained well stocked. The housekeeping staff was extremely friendly and did a great job each day.
I do believe the carpet needs to be replaced. It appears to be dirty and outdated. There is a musty smell in the halls which could probably be resolved with new flooring and perhaps some air fresheners.
December 14, 2013
Rated 5.0 out of 5.0 by Randy85 Excellent Stay
Staff were very friendly and knowledgeable. The area was clean and well lighted on the outside!
December 9, 2013
Rated 5.0 out of 5.0 by C2435 Friendly staff, nice room
Friendly staff, nice room, comfortable bed, good breakfast
December 6, 2013
Rated 1.0 out of 5.0 by Krzyk26 Needs much improvement!
The room was clean but the bed was uncomfortable and the pillows were horrible. A/C unit would literally kick on and off every 90 seconds and room would not get any cooler than 74 degrees. We were very tired when we woke up in the morning because of the A/C unit.
December 4, 2013
Rated 3.0 out of 5.0 by PointmanCliff Great Team - Owner GO HOME!
I stay here several times each year (requesting that this change due to owners refusal to make repairs and improvements). The meeting room tables are a disgrace, the fitness center is an embarrassment and the Holiday Inn & Suites Breakfast is NOT as expected due only to cost cutting measures! The staff cover/make-up for most of this property owner's poor attention to this old property, but IHG really needs to nudge this one!
I sleep more nights in Holiday Inn than in my home; I understand the hospitality level expected from HIE...
November 21, 2013