Rated 4.4 out of 5 by 69
Rated 5.0 out of 5.0 by Deni38 Great service
June 28, 2013
Our stay was great! Walking into Holiday Inn, right away we were greeted. The rooms were nice, spacious & clean! My father, who needs an accessible shower, was impressed and grateful with the set up of bathroom. There was a variety of breakfast items - great coffee! One of the best hotels I've stayed at.
July 7, 2013
Rated 5.0 out of 5.0 by FamVacation13 Great Stay!
We really enjoyed our stay at the hotel. Everything from checking in to checking out was smooth. Parking was great and the location was excellent for us. We were able to hit everything from stores to the area attractions without getting on the highways.
The room we had was great and Wi-Fi is excellent. Plenty of towels, and other amenities. Plenty of room for the three of us to stretch out. Me and the Mrs will be back soon for our get away :)
July 6, 2013
Rated 5.0 out of 5.0 My Stay at Holiday Inn Experience
From my meeting with the best Hotel Desk Clerk, Leslie, and the other clerks in my five days at Holiday Inn Express 19-24 Jun 2013, my wife and I felt welcomed at the Hotel. I could not believe the great service and amenities available to us...from the free bottles of water to the daily fruits and multiple choices of breakfast....pancakes, scrambled eggs, bacon, ham, Cereal and choice of juices, etc...we were so please that we will be staying at the Holiday Inn Express every opportunity we get. Our experience was outstanding and my wife and I highly recommend this Hotel to anyone going to Arlington Texas.....Thank you Holiday Inn Express.
June 29, 2013
Rated 3.0 out of 5.0 by lupe52 house keeping service 6-14-13
good over all experience. late sleeper, so cannot comment on breakfast. location was excellent with several restaurants in area. negative; we had do not disturb sign out for the majority of the morning. we left the room around noon and removed tag for the day. house keeping employees were still on the floor. we returned around 10 p.m. we had not had any housekeeping service during the day. reported it to night desk clerk and he seemed not to concern about the situation, just made comment that things would happen. will have to think about staying here in the future.
June 23, 2013
Rated 5.0 out of 5.0 by HarleyHeritage Best bed ever and great staff !!
If we are ever in this area we will stay here without question. There were 7 hotels, we checked that day, all were booked. We were passing through and so needed a place to relax and get a good nite sleep. We stopped at the Holiday Inn down the road and the desk staff there (Chrissy) called this Holiday Inn to see if any rooms were available. Dennis the desk staff was holding 2 rooms for one hour and then he would release them. We ask to be called if released. We were called (and 3 min.away) Dennis was the nicest staff member. He had a suite and it was awesome !! We loved the mattress so much we are looking to buy one. Thanks for staffing these 2 Holiday Inn Expess' with great staff.
June 16, 2013
Rated 5.0 out of 5.0 by Seemed Checking in was handled perfectly. Great stay.
Great visit with comfortable beds and easy access to major roads.
June 14, 2013
Rated 5.0 out of 5.0 by Mik66 Good Experience
Good location for Hot Rod Power Tour 2013. Fun time had by all.
June 8, 2013
Rated 5.0 out of 5.0 by tomayers54 Quite and cool
The Hotel as a whole was quite and very comfortable. Easy access to the major HWY's yet far enough off to not here road noise. Breakfast Bar was excellent. Plenty of food available. The staff was very accommodating and professional. Would go back in a heartbeat.
June 7, 2013
Rated 4.0 out of 5.0 by wh2785ec Good Location
Nice big, comfy room. Mall and other restaurants are nearby.
April 11, 2013
Rated 5.0 out of 5.0 by Jjvthree The Manager is amazing!!
I have never written a review before today. I stay 200+ nights a year in Hotels. I am top level at Marriott, Hilton and Holiday Inn. The Manager was working the Desk when I checked in. She was friendly, professional and runs a great property! The other desk staff were also really nice. The rooms were immaculate and quiet. Would stay here just for the people that work here.
April 8, 2013
Rated 5.0 out of 5.0 by Jerski44 Very nice hotel, clean rooms.
No problems during my stays, the whole staff very nice and friendly.
March 31, 2013
Rated 4.0 out of 5.0 by JB27slips comfortable room
Nice hotel for a stop for the night. Great amenities and comfortable room.
March 29, 2013
Rated 5.0 out of 5.0 by TexasBob An excellent value.
An excellent value. Very clean, well maintained, nice furnishings, well lighted parking facilities, attention paid to security, and readily accessible to name restaurants and stores at the nearby Parks Mall.
March 25, 2013
Rated 4.0 out of 5.0 by corky1272 Overall Good Experience
The hotel itself was very neat and clean. check in and out was quick and painless. The room was clean and comfortable (bed was a little on the soft side but comfortable). my only issue was the breakfast. There was very little of it and if the hotel is busy you are not going to get much except bagels and better be early because the seating goes fast. Good thing is there are lots of places close to the hotel to get breakfast if you want.
March 8, 2013
Rated 5.0 out of 5.0 by Keenan Clean room
Good service. The room was clean and the staff was great. Holiday Inn needs to serve turkey bacon!
March 1, 2013
Rated 5.0 out of 5.0 by splatman340 Very well kept location.
Professional from top to bottom. The staff seemed to actually care if we had a great stay.
February 8, 2013
Rated 4.0 out of 5.0 by KarenJ Very nice
Lovely room. We will definitely stay here again when we are in town visiting our family.
January 15, 2013
Rated 2.0 out of 5.0 by MANERO DISSAPOINTED
THIS WAS THE SECOND TIME WE CHOSE THIS HOTEL, SO I CAN TELL ABOUT DIFFERENCES BETWEEN LAST YEAR.
SINCE WE ARRIVED WE NEVER FOUND THIS WELCOME AMENITIES AS PRIORITY MEMBERS ALTHOUGH WE HAD A 10 DAYS STAY!
EVERY MORNING AT 9:30 WE RECEIVED A NOTICE FROM HOUSEKEEPING THAT THEY FOUND THE NOT DISTURB IN THE DOOR SO WE HAD TO ASK THE FRONT DESK TO TELL THEM TO CLEAN IT. ??!!
THE SURPRISE WAS BIGGER WHEN WE RECEIVED PRIOR TO CHRISTMAS AND NEW YEAR AN ANNOUNCEMENT ABOUT NOT HAVING HOUSEKEEPING SERVICE FOR BOTH DAYS.
I HAD NEVER BEEN IN A HOTEL WHERE THEY PUT THIS KIND OF CONDITIONS FOR THE GUESTS!!!
IF WE ADD THIS TO THE INSANE KIND OF AIR CONDITIONING SYSTEM THAT NEVER WARMED THE ROOM.....REALLY BAD
January 10, 2013
Rated 4.0 out of 5.0 by Gozelle Very nice...great location. December 31 and January 1.
We had a free night from points and an AARP rate for a suite the secomd night. They upgraded our free night to a suite, and we were more than pleased. Clean....which is our TOP criteria and a pleasant staff.
January 6, 2013
Rated 5.0 out of 5.0 by TheDoc Great Service
Great Service, very helpful staff will stay here again
January 3, 2013
Rated 4.0 out of 5.0 by Sara1 Great Selection.
I stayed at Holiday Inn Express for one nigh. Very convenient, right off of I-20, close to shopping and restaurants. Friendly and quick check-in, not to mention Great Priority Club recognition by the young lady at the desk. Breakfast was nice, great location will stay again when coming back to the area.
December 30, 2012
Rated 5.0 out of 5.0 by rbase1961 Mr R
Comfortable bed and quiet night resting. Great breakfast also.
December 11, 2012
Rated 5.0 out of 5.0 by Annitt Excellent stay and excellent Experience!
I had a wonderful experience at this motel. Excellent staff and very comfortable bed and very nice room!
December 11, 2012
Rated 5.0 out of 5.0 by DWV1 Nice staff, clean rooms and overall a great experience.
I have been in several Holiday Inn Express's and this is by far the best. Stayed there 3 days a week ago and decided to come back for another 3 days this week while I take care of some personal business. Rooms are clean, staff is superb, overall a great experience! Would be nice to get some complimentary water as a membership perk. Some of the other Holiday Inn Express's we visited offered this service.
December 10, 2012
Rated 5.0 out of 5.0 by AtosBusinessTraveler Service makes a difference
I continue to stay at this location because of the excellent staff and the service they provide. From the front desk to housekeeping each and everyone of them makes sure that you are welcomed and your stay pleasant. With rooms and amenities being virtually the same across all the hotel brands, you really notice the service.
If I would make a change I would have the TVs work better. They never seem to be able to tune in the station you want watch.
November 21, 2012
Rated 1.0 out of 5.0 by Mcneil Poor Managment.
I have been staying at this Holiday Inn Express Since 2004.
The fact that I have not been able to make reserations without any problems since the new Manager took over is very disapointing.
I have always love the location and the hotel it self as well as the staff, I always bring people from out of town for my Church events and have them stay at this hotel, but the manager refused to work with me was very disapointing.
Its a great location for anyone traveling in the area as well as great staff but the lack of understanding of the managment is making me take my business elsewhere.
November 15, 2012
Rated 5.0 out of 5.0 by JoeMinnesota Excellent Hotel and great location!
I have stayed at this hotel many times and have never been disappointed. It is a very nice hotel with a great location. It is very close to restaurants and the mall. It is also very easy to get to with its close location to the freeway. The staff has always been freindly accommodating! I will stay again at this hotel again in the future!!
November 13, 2012
Rated 4.0 out of 5.0 by Suszyq Good location
Good location minutes from cowboy stadium. The only issue we had was loud guests in room above.
November 3, 2012
Rated 5.0 out of 5.0 by Charley Great stay
Nice hotel that was clean, comfortable and allowed for relaxing while out of town for business.
October 28, 2012
Rated 5.0 out of 5.0 by OldO6 Warm and Welcoming
From the moment of our arrival we were treated as honored guests with our desires for convenience, comfort, and accommodation met immediately. We'll return to 1-20 Parks Mall Holiday Inn Express the next time we visit the MetroPlex.
October 28, 2012