Rated 4.4 out of 5 by 61
Rated 3.0 out of 5.0 by darmit Bed too soft
We liked the hotel - it's location and amenities were good. Breakfast was better than average and it was quiet. However, the bed was very soft - even hard to get out of it. Pillows were small and one soft one was softer than the other. Shower stream was sort of small but adequate.
December 19, 2013
Rated 1.0 out of 5.0 by Show33 Comfortable bed....poor room/service
Hello, this was the worst holiday inn express I have stayed at. The tub was very old and you could easily see where maintenance sprayed spots in the tub and not upgrading the whole tub (which desperately needed it). The walls had cracks in the corners. Upon arrival my showere would not get hot and it was below 30 outside, in which I had somewhere to be shortly after checking in, so I was unable to get cleaned up before heading out to a meeting. When I told the front desk, instead of moving me to a different room, I was told "I'll call maintenance. I always stay at holiday inn express, because I don't run into these problems and the rooms are always great and well kept, but I was really disappointed at this location. I asked for a late check out and was denied as a gold member. I will never return to this location again.
December 17, 2013
Rated 5.0 out of 5.0 by Kunsan Outstanding
Third stay. Will stay again.
All staff VERY friendly. Very clean facility, including exercise room.
Only downside is location by busy streets. Price paid for convenient access to major streets.
December 6, 2013